£52.79 Avg/night
Rate based on Check-in 26 Jun 2013 Check-out 27 Jun 2013

Extended Stay America - Rochester - Henrietta

2 stars
700 Commons Way, Rochester, NY 14623
Hotel Overview
Reviewer score
3.1
out of 5
28 reviews
Fantastic getaway

we appreciate the quiet atmosphere of the area, very interesting for vacation. See full review

  • Anonymous
  • 15 Nov 2010
My review of Extended Stay America Rochester - Henrietta

This Hotel Was Very Clean, Nice, and A Very Nice Hotel Staff! Most Hotels Charge More To Have A... See full review

  • Anonymous
  • 28 Jan 2008
At Extended Stay America, guests find a friendly home away from home, whether for a day, a week or a month. Each of our 127 spacious suites offers a fully equipped kitchen, free WiFi, and a flat screen TV with premium channels, with free grab and go breakfast and laundry facilities onsite. Only 5 miles from Rochester, close to restaurants, and just 9 miles from Rochester Museum and Science Center, our hotel is the convenient, affordable choice for savvy business and leisure travelers.

Extended Stay America - Rochester - Henrietta Rooms

Standard
Description not provided
Standard
STUDIO-QUEEN BED

Amenities

  • High speed internet
  • FREE parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pets allowed
Free local telephone calls
Elevators
FEMA approved
Activities
Health club
Exercise gym
Golf
Jogging track
Tennis
Play ground
Boating
Dining
Continental breakfast
Coffee maker in room
Meal plan - Continental
Family plan
Services
24 hour front desk
Maid service
Guest laundromat
Security
Safe deposit box
Copy service
Internet
High speed internet
Parking
FREE parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Cable or sat. TV
Radio
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Microwave
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub

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Hotel Map

43.0871 -77.6014
Nearby airports
Greater Rochester Intl Airport, (ROC), 6.50, MI, W; Greater Buffalo Intl Airport, (BUF), 65.50, MI, W;
Area description
Suburban

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (28)

Ratings and reviews for Extended Stay America - Rochester - Henrietta

Overall score

3.1 / 5
28 out of 28
Amenities:
2.9
Room cleanliness:
3.2
Hotel staff:
4.1
Room comfort:
3.4
Location:
4.3
Value:
3.8

71% would recommend to a friend.

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Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
CFoster2
Rochester, NY
22 May 2013

Stinky Room

Checked into the room and it smelled strongly of cigarette smoke. Was told everything was booked and there was nothing that could be done. Housekeeping did offer air freshener. Would possibly stay again but maybe on a less busy weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short drive from hotel

There are plenty of chains and a few local restaurants nearby. You can get to other restaurants within 10 minutes.

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
RIT Mom
Justice, IL
22 Oct 2012

Good for the money

This was a fairly clean hotel with everything you need. It was in close proximity to where I wanted to be so the value was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
Mike50
Business
Western NY
15 May 2012

Adequate but needs updating

Hotel hasn't been updated in at least 10 years. Furniture had many nicks and decor is dated. Bedding was fine and room was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
tsv55
central New York
14 May 2012

Room needs good cleaning

I believed I'd reserved a nonsmoking room but was given a smoking room. Honestly, we were too tired to care overly much although I did need to wash all my clothes when I got home because they smelled bad. The bathroom door and vent in the bathroom were nasty. The door was covered in mold as was the vent. In a certain light, one could see that the TV (old kind, not flat screen), and kitchen cupboards were smeared--they'd obviously been wiped but cigarette smoke is hard to clean off and the surfaces just looked smeared. I had never stayed in an ESA before and would probably not again unless this one is an aberration.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
short stay554
Business
Colorado, USA
15 Apr 2012

will stay there again

they had everything I needed. Very comfortable. Wish I could have stayed longer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
Anonymous
Lynn,Mass.
11 Jul 2011

Great location, Great price

Checked in @ 1:45 am after a long drive. The clerk was very friendly and helpful. There was plenty of parking spaces and not a long walk to room. The room was spacious and in good shape. We went right to bed. Awoke to find that the complimentary coffee was there but there was no carafe to brew into. There was no hair dryer also. Other than those issues it was comfortable,convenient,and not expensive. The staff were great. Thanks

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

4
Anonymous
Philadelphia, PA
26 May 2011

Very convenient

We needed a practical, pet friendly place in Rochester NY to attend graduation at RIT. The Extended Stay room was so convenient! It was close to RIT; had any food chain restaurant near by that you could think of; was pet friendly; the kitchenette was just enough to make everything easy and the staff was friendly. Rochester was quite charming as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
Anonymous
Seymour, CT
25 May 2011

Call ahead to request NON-SMOKING!!

When I booked my room I requested that I have a NON-SMOKING room and apparently that wasn't adequate! My room was on the third floor which is the SMOKING floor. When I exited the elevator it was as if I entered a bar or casino. It was disgusting and unhealthy! I wheeled down the hallway as quickly as possible hoping my room would be a place of relief. But, no not the case! Actually the ventilation system must feed back and forth between the rooms. It was as if someone was actually smoking in my room which made it difficult for me to breathe! It was the worst night in a hotel that I ever experienced! When I got home all my clothing, luggage and sleep apnea equipment reeked of smoke and STILL does!! Disgusting!!Of course I requested that the room be changed to a non-smoking room and was told that that preference went to the quests that paid their full price [...]. This stipulation should be noted when booking a room I was also told that if I had called in advance they would try to grant my preference, but again I was not aware of that stipulation. As for the rest of the hotel I can't rate. I checked in at 11pm and out by 8am and I couldn't wait to leave!I really feel that you should look into a better ventilation system especially when you put a non-smoker who requested a non-smoking room on a smoking floor.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
Anonymous
Buffalo, NY
23 May 2011

ESA ROCHESTER-HENRIETTA

Non-smoking room not guaranteed even though there was nothing about it on the web site. Room smelled of cigarettes and other burnt things. Mattress was hard and uncomfortable. In addition, the pillows were of the cheapest kind and not supportive at all. Kitchenette floor was sticky and gross. Besides cheap towles, the bathroom had soap, tissues, and TP. You get what you pay for. I won't stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short drive from hotel

There are many great places to eat around the hotel.

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

5
Anonymous
miami florida
15 Nov 2010

Fantastic getaway

we appreciate the quiet atmosphere of the area, very interesting for vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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