Nightly rates from £46.31
Rate based on Check-in 22 Jun 2012 Check-out 24 Jun 2012

Extended Stay America - Rochester - Henrietta

2 stars
700 Commons Way, Rochester, NY 14623
Hotel Overview
Reviewer score
3.2
out of 5
26 reviews
will stay there again

they had everything I needed. Very comfortable. Wish I could have stayed longer. See full review

  • short stay554
  • 15 Apr 2012
Great location, Great price

Checked in @ 1:45 am after a long drive. The clerk was very friendly and helpful. There was plenty... See full review

  • Umboppa
  • 11 Jul 2011
Extended Stay Hotels now offers FREE Wi-Fi All Day Every Day Welcome to Extended StayAmerica Rochester - Henrietta. Our hotel is designed especially for longer stays with studios featuring fully-equipped kitchens and plenty of work space… amenities you won't find in a typical hotel room. •On-site guest laundry •Pet Friendly Rooms •Kitchen with refrigerator, microwave, and stovetop •Convenient workspace •Free local phone calls •Personalized voice mail •Iron and full size ironing board •Dining and cooking utensils provided

Extended Stay America - Rochester - Henrietta Rooms

STD1K
.
STE1K
SLEEPER SOFA KITCHEN DINING AND WORK AREA.
STE1KN
NON SMOKING.
STD1KB
HANDICAP ACCESSIBLE NON SMOKING.
STD1KN
NON SMOKING.
STD1Q
KITCHEN DINING AND WORK AREA.
STD1QA
HANDICAP ACCESSIBLE.
STD1QB
HANDICAP ACCESSIBLE NON SMOKING.
STD1QN
NON SMOKING.
STD2T
KITCHEN DINING AND WORK AREA.
STD2TN
NON SMOKING.

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Hotel Map

Nearby airports
Rochester International, (ROC), 5.00, MI, N;
Area description
City Center

Amenities

  • Accessible facilities
  • Air Conditioned
  • Copy Service
  • Elevators
  • Family Plan
  • FAX
  • Free Parking
  • Guest Laundromat
  • Handicapped Rooms/Facilities
  • Heated Guest Rooms
  • Ironing Board
  • Kitchen
  • Kitchenette
  • Maid Service
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Phone Service
  • Safe Deposit Box
  • Sofa Bed
  • Telephone
  • Vending Machines

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (26)

Ratings and reviews for Extended Stay America - Rochester - Henrietta

Overall score

3.2 / 5
26 out of 26
Amenities:
3
Room cleanliness:
3.2
Hotel staff:
4.2
Room comfort:
3.5
Location:
4.3
Value:
3.8

69% would recommend to a friend.

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Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
Mike50
Business
Western NY
15 May 2012

Adequate but needs updating

Hotel hasn't been updated in at least 10 years. Furniture had many nicks and decor is dated. Bedding was fine and room was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
tsv55
central New York
14 May 2012

Room needs good cleaning

I believed I'd reserved a nonsmoking room but was given a smoking room. Honestly, we were too tired to care overly much although I did need to wash all my clothes when I got home because they smelled bad. The bathroom door and vent in the bathroom were nasty. The door was covered in mold as was the vent. In a certain light, one could see that the TV (old kind, not flat screen), and kitchen cupboards were smeared--they'd obviously been wiped but cigarette smoke is hard to clean off and the surfaces just looked smeared. I had never stayed in an ESA before and would probably not again unless this one is an aberration.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
short stay554
Business
Colorado, USA
15 Apr 2012

will stay there again

they had everything I needed. Very comfortable. Wish I could have stayed longer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
Umboppa
Lynn,Mass.
11 Jul 2011

Great location, Great price

Checked in @ 1:45 am after a long drive. The clerk was very friendly and helpful. There was plenty of parking spaces and not a long walk to room. The room was spacious and in good shape. We went right to bed. Awoke to find that the complimentary coffee was there but there was no carafe to brew into. There was no hair dryer also. Other than those issues it was comfortable,convenient,and not expensive. The staff were great. Thanks

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

4
Aunt Kim
Philadelphia, PA
26 May 2011

Very convenient

We needed a practical, pet friendly place in Rochester NY to attend graduation at RIT. The Extended Stay room was so convenient! It was close to RIT; had any food chain restaurant near by that you could think of; was pet friendly; the kitchenette was just enough to make everything easy and the staff was friendly. Rochester was quite charming as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
RIT Mom
Seymour, CT
25 May 2011

Call ahead to request NON-SMOKING!!

When I booked my room I requested that I have a NON-SMOKING room and apparently that wasn't adequate! My room was on the third floor which is the SMOKING floor. When I exited the elevator it was as if I entered a bar or casino. It was disgusting and unhealthy! I wheeled down the hallway as quickly as possible hoping my room would be a place of relief. But, no not the case! Actually the ventilation system must feed back and forth between the rooms. It was as if someone was actually smoking in my room which made it difficult for me to breathe! It was the worst night in a hotel that I ever experienced! When I got home all my clothing, luggage and sleep apnea equipment reeked of smoke and STILL does!! Disgusting!!Of course I requested that the room be changed to a non-smoking room and was told that that preference went to the quests that paid their full price [...]. This stipulation should be noted when booking a room I was also told that if I had called in advance they would try to grant my preference, but again I was not aware of that stipulation. As for the rest of the hotel I can't rate. I checked in at 11pm and out by 8am and I couldn't wait to leave!I really feel that you should look into a better ventilation system especially when you put a non-smoker who requested a non-smoking room on a smoking floor.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

2
Bonsai guy
Buffalo, NY
23 May 2011

ESA ROCHESTER-HENRIETTA

Non-smoking room not guaranteed even though there was nothing about it on the web site. Room smelled of cigarettes and other burnt things. Mattress was hard and uncomfortable. In addition, the pillows were of the cheapest kind and not supportive at all. Kitchenette floor was sticky and gross. Besides cheap towles, the bathroom had soap, tissues, and TP. You get what you pay for. I won't stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
3
Dining tip: Short drive from hotel

There are many great places to eat around the hotel.

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

5
tom
miami florida
15 Nov 2010

Fantastic getaway

we appreciate the quiet atmosphere of the area, very interesting for vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Extended Stay America - Rochester - Henrietta

Reviewer score

3
Tired Traveller
Brampton. ON
11 Oct 2010

Great Family Get-away

-Rest -Some shopping -Breakfast served -No previous trips

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Shopping tip: Short drive from hotel

Great Shopping malls nearby

Review of Extended Stay America - Rochester - Henrietta

Reviewer score

1
Never to Return Guest
NY
16 Aug 2010

Not Fit for Farm Animals

It was dirty and the staff was unhelpful when we asked for another room. I felt as if we were bothering her. We decided not to stay another night and they wouldn't give us our money back.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
1
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