Hotel Overview
Reviewer score
4.4
out of 5
24 reviews
Wonderful stay

Wonderful! What a friendly and accommodating staff. As people with Cleveland roots it was... See full review

  • Historylover61
  • 31 Jul 2011
in the heart of the action

in town for a wedding,the hotel was an oasis during this hectic time.the reception and dinner were... See full review

  • father of the groom
  • 23 Jul 2011
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat ranked #2 hotel in Cleveland and a top 25 US hotel by Trip Advisor. Offering stunning views of Lake Erie and breathtaking city skyline, this 25-story Cleveland hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions from this metropolitan hotel in Cleveland, Ohio, just a short walk from Quicken Loans Arena, Browns Stadium, Progressive Field, Rock & Roll Hall of Fame, and Great Lakes Science Center. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake???s sports lounge or taste contemporary American cuisine at David???s Restaurant, conveniently situated within this Cleveland, Ohio hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown, a Cleveland luxury hotel.

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Hotel Map

Area served
Cleveland Downtown
Nearby airports
Cleveland, (CLE), 12.00, MI, NE; Akron-Canton, (CAK), 50.00, MI, N;
Area description
City Center, Location Type: City

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Accessible parking
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Bar/Lounge
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Bathroom Telephone
  • Beach
  • Business Center
  • Cable or Sat. TV
  • Car Rental Desk
  • CD Player
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fire Place
  • Fitness Center or Spa
  • Fitness Room
  • Florist
  • Free Newspaper
  • Gift Shop
  • Guest Laundromat
  • Hairdryer in Room
  • Health Club
  • High Speed Internet
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Ironing Board
  • Jacuzzi
  • Kitchenette
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • No Smoking Rooms/Facilities
  • Parking
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Security
  • Shower
  • Smoke-free policy
  • Telephone
  • Temperature Control
  • Turndown Service
  • TV
  • TV Remote Control
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Wireless Internet

Dining

Davids Restaurant
Fresh and inspiring food in a casual atmosphere
Jakes Lounge
Creative cocktails in a relaxing atmosphere featuring flat-screen plasma televisions for sports viewing
Davids Epicurean
Fresh and fast - reminiscent of a local marketplace

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (24)

Ratings and reviews for Cleveland Marriott Downtown at Key Center

Overall score

4.4 / 5
24 out of 24
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.9
Value:
4.2

100% would recommend to a friend.

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Review this hotel
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
Historylover61
Rogers, AR
31 Jul 2011

Wonderful stay

Wonderful! What a friendly and accommodating staff. As people with Cleveland roots it was wonderful to stay here and find that the best of Clevelands spirit is alive and well in this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
father of the groom
memphis,tn.
23 Jul 2011

in the heart of the action

in town for a wedding,the hotel was an oasis during this hectic time.the reception and dinner were held at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

very short walk to the 4th st. entertainment district

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
JudyM
Detroit, MI
11 Jul 2011

Great Location

The hotel staff was great. Very friendly and helpful. There were a few things that went wrong, i.e. safe in room didn't work, phone in room didn't work, but they took care of both of these problems quickly. We self-parked in the hotel's underground garage and walked to everything we did. Good location to the Arcade Mall, Town Center Mall, Playhouse Square, Rock & Roll HOF, Library, and the Cleveland Federal Reserve. All were great places to walk to. Breakfast at David's Restaurant was included in our package and was an awesome buffet!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

The 4th Street Bar and Grill and the Corner Alley. The food was great, and the restaurant has a bowling alley right in the middle of it. Lots of fun!

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
Dad traveling with older teen
Arlington, VA
9 Jun 2011

Very comfortable, well-sited

We came for a two-day visit to the Rock Hall. The hotel was perfectly located and parking was a breeze. Very comfortable, clean, with excellent service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
SuperScuba
Rochester, MN
22 May 2011

Would Stay Again!

We just stayed one night, and it wasn't very long, but the hotel was clean with a very kind staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Long walk from hotel

Rock and Roll Hall of Fame

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
Jeff
New Philadelphia, Ohio
2 Jan 2011

Great Hotel

This was our second trip to the Marriott and we were very pleased again with the room and the overall service. Very beautiful, clean room with a great view. We'll be back again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Cleveland Marriott Downtown at Key Center

Reviewer score

5
JBOOP
Akron, Ohio
8 Aug 2010

Marriott Downtown at Key Center

Best hotel I have stayed in a very long time! The staff was very helpful from finding a beauty shop, to dinner locations that wee kid friendly, and 1st class transportation!!! This hotel will not do you wrong!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

MALL!!!!!

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
Ritzy Traveler
New York, NY
5 Aug 2010

Perfect for a night in cleveland

Everything was great. we got a corner room and it was a really weird set up -- two people couldn't walk through the door at the same time-- but other then that everything was nice, clean, and we had a splendid stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Nightlife tip: Short walk from hotel

Short walk from East 4th street, a great place to eat and enjoy the nightlife

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
Lovin Life
Findlay, Ohio
6 Jul 2010

Excellent Location

Walked to the Brasa Grill (excellent!! a little pricey). Walked all around Cleveland. Excellent view of the Cleveland Browns Stadium and the lake. The staff was super friendly and very helpful!! Went to the Rock and Roll hall of fame. The room was small (king bed with lake view on the 21st floor) but was very clean and the beds are very comforatable. Have breakfast at David's in the hotel..they have a great buffet. It is also a little pricey ($30 for two) but was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

It is a 6 minute walk to the warehouse district. That is very close to where the flats were/are. Lots of restaurants and pubs along the way.

Review of Cleveland Marriott Downtown at Key Center

Reviewer score

4
SBJ
Business
Columbus OH
21 May 2010

Good location, good hotel.

I booked through [...] and was supposed to get a "corner king, with wi-fi and continental breakfast". I didn't get any of those three things and had to work with the pleasant desk staff to get the wi-fi and access to the tasty continental breakfast. Minor inconvenience. Overall a good hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

This hotel is a good choice in regards to parking. You pay a fee, but it is very easy. Some of the other downtown Cleveland hotels take more effort.

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