Sheraton Oklahoma City Hotel

Most of my visit to Oklahoma City requiered trips back and forth to the Capitol. Hotel proved a convenient location for the pickups and dropoffs I needed. Also close to Bricktown and the development around the river. When I discovered that there was no ironing board in my room, one was delivered quickly - and I was offered a $20 discount on expnditures in the hotel as an apology. As I never was able to use it, the discount would have been of greater benefit to me if it had applied to my room charge, but it was still a nice gesture.

A great place to stay when visiting Bricktown. At first I complained about the expense of room rate. Then I realized...... Easy walking distance. You can jump on the free trolley and ride all over the place. No cheap window unit AC in this place. Super cold internal A/C was quiet and kept room perfect. Huge TV with tons of movies to pick from. Nice roof top pool on the 3rd floor. Parking was only $7 a day. Not far from huge shopping mall.

I rather stay in Days Inn. Breakfast was horrible for the price they billed. Our flight was cancelled and we called to cancel reservation for one night at hotel too. When we called they said it was cancelled but they didnot cancel the reservation and charged us for the stay. No customer service , very direct people to deal with , not good at all. Never staying there and letting my friends and family to avoid this hotel.

Upon arrival, my wife and I were pleasantly surprised to be greeted by so many friendly hotel staff. Our checkin experience was great and we enjoyed a pleasant weekend. We look forward to a return trip in the near future. Curtis

i liked the hotel overall, seeing as how id never been to Oklahoma. The hotel had no odors as some of the other revies stated, and it seemed to be just another above-average class hotel

Why does an expensive hotel still charge for in-room internet access? Looks so dang cheap and I expect better from an "upscale" hotel. It is clean but rather ordinary - the beds are pretty awsome. The dining is typically hotel expensive, however serving staff was very nice. The bar person needs to be trained that women traveling alone are customers to be waited on, not ignored. Very easy access to anything downtown.

Great location! Right next to the Convention Center and the OKC Arena. $6 cab ride to Bricktown. Beautiful hotel with very nice amenitites.

Excellent staff and service

I was attending a conference, it was great to have Starbucks coffee in the room while I was getting ready in the morning.

We booked a room that had a KING bed and the confirmation email stated "sweet sleeper bed/bliss bath". Pretty explanatory huh! Well when we got there it was a room with two doubles and an ordinary bathtub. When I advised the mgmt I reserved a King bed, they stated "All of our beds are sweet sleepers and bliss bath is our bath products". I feel I was mislead by either [...] and SHERATON. Although SHERATON mgmt did get me into a room with a King bed, they made me feel as though I should never have assumed "sweet sleeper, singular" can mean two doubles! By the way, the bath products did not have the word BLISS, anywhere on the label. I have reservations (no pun intended) about using [...] or SHERATON again and advise anyone not to even bother.I am also waiting for one of the room charges to dissapear as SHERATON and [...] both charged me for one night.I grew up poor and when my family went places we stayed at cheap motels because thats all that my dad could afford. I went to college and got a good job so that I could stay in a nice Hotel and it seems as if the grass isn't always greener... James