Hotel Overview
Reviewer score
2.5
out of 5
4 reviews
horrendous experience!!

When we arrived at the address, given by [...], the hotel was no longer THERE!! We called the... See full review

  • disappointed!!
  • 10 Oct 2010
the bates hotel

the holiday inn was the worst hotel we ever stayed in. they were going through renovations and... See full review

  • George
  • 3 Jul 2008
Information Not Available

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Hotel Map

Nearby airports
Airport Information Not available;
Area description
City Center

Amenities

  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities Act (ADA) compliance
  • Bar/Lounge
  • Bath Tub
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Desk with Lamp
  • DVD Player
  • Email Service
  • Exercise Gym
  • FAX
  • Fitness Room
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryer in Room
  • High Speed Internet
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Multilingual
  • News Stand
  • Outdoor Pool
  • Outdoor Tennis
  • Parking
  • Pets Allowed
  • Pool
  • Radio
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • TV Remote Control
  • Vending Machines
  • Wake-up Service

Hotel Policies

Check-in:
02:00 PM
Check-out:
10:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (4)

Ratings and reviews for Holiday Inn LANCASTER-VISITORS CENTER

Overall score

2.5 / 5
4 out of 4
Amenities:
2.8
Room cleanliness:
2.3
Hotel staff:
3.3
Room comfort:
3
Location:
3.3
Value:
2.5
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Review this hotel
Review of Holiday Inn LANCASTER-VISITORS CENTER

Reviewer score

1
disappointed!!
Pasadena, Maryland
10 Oct 2010

horrendous experience!!

When we arrived at the address, given by [...], the hotel was no longer THERE!! We called the phone number on the reservation and it had been disconnected!! There were no available rooms anywhere to be found in Lancaster! After the concert, we attended, we drove the same distance we had gone to get to Lancaster to get back home. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Time-saving tip: Not Applicable

Do not book reservations with [...] or,before you leave, call the hotel number to make sure the hotel is THERE! Very disappointed!

Review of Holiday Inn LANCASTER-VISITORS CENTER

Reviewer score

1
George
USA
3 Jul 2008

the bates hotel

the holiday inn was the worst hotel we ever stayed in. they were going through renovations and never told us, we had to go through the back door where there was all furniture, beds etc. there. the door was left open and screws were in the push handle to get in (no security lock). my husband, myself and our daughter were staying in one room there was only one bed. they knew there were three people staying in that room, we had to get a roll away bed, the elevator was filthy plus it was my parents anniversary and i was mordified on the conditions. nope i would not recommend it to anyone. oh yeah the outside pool looked like it wasn't used in a long time. thank god it was only one night.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
1
Shopping tip: Short drive from hotel

stay somewhere else

Review of Holiday Inn LANCASTER-VISITORS CENTER

Reviewer score

4
charlie
USA
9 Dec 2007

Great For Pets

Good location for seeing attractions of Lancaster.Excellant hotel for dogs.Large field for letting dogs walk,and seperate building for pet owners. Room was not dusted,broken lamp,door lock defective. Good hotel for pet owners!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

When driving to see Lancaster attractions,take RT.340,NOT RT.30....Much less traffic.

Review of Holiday Inn LANCASTER-VISITORS CENTER

Reviewer score

4
Donna
Fairbanks, AK
11 Jun 2007

family friendly

Rooms are nice and clean. A good place to stay for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Shopping tip: Short drive from hotel

Very close to shopping (outlet stores!)and good restaurants.

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