Microtel Inn and Suites Jackson

2 stars
220 Vann Drive, Jackson, TN 38305
Hotel Overview
Reviewer score
2.6
out of 5
10 reviews
it was ok

This is a very old hotel. It needs some upgrading. I was glad that I only had to stay for one... See full review

  • OBella Verified Customer
  • 30 Oct 2011
Good

suited our needs of an affordable place to stay for one night See full review

  • Hannah Verified Customer
  • 16 May 2011
Microtel Inn and Suites Jackson - TN - Enjoy a Quality Hotel Room at a Discount Hotel Price. Enjoy consistency, quality, reasonable prices and great service each time you stay with Microtel Inns and Suites. Microtel is one of the fastest-growing budget hotel chains in the US and the recipient of many awards and accolades over the years. Take it from those who know. For an unprecedented sixth consecutive year, Microtel Inns and Suites has been Ranked Highest in Guest Satisfaction Among Economy/Budget Hotel Chains. This recognition is just one testament to our long-standing dedication of offering quality service and unmatched conveniences to our guests. Now, Microtel has added even greater value and convenience. We are pleased to be the first economy/budget hotel brand to offer guest free local and long distance calls within the continental United States, and free high-speed wireless Internet access in all of our hotel rooms. The availability of advance online check-in and check-out with unlimited access to online folio information is also a Microtel first. These new amenities compliment our other standard amenities including in-room remote controlled TVs with ESPN, CNN and one movie channel and complimentary, daily, continental breakfast. All this, plus our new upgraded Dream Well bedding which features cozy down-like comforters wrapped between two crisp white sheets, upgraded thread-count linens and extra pillows, make Microtel Inns and Suites the best choice for your next hotel stay. Experience for yourself how Microtel offers the best value and lowest rates for quality, discount hotel accommodations. We look forward to welcoming you at one of our hotels soon. Reserve your room online today.

Hotel Map

220 Vann Drive, Jackson, TN 38305

Area description
Business district, Entertainment district, Expressway

Amenities

  • AM/FM Alarm Clock
  • Audio Visual Equipment
  • Coffee Maker in Room
  • Conference Facilities
  • Copy Service
  • Data port Available
  • Desk with Lamp
  • FAX
  • Free Local Telephone Calls
  • Free Parking
  • Handicapped Rooms/Facilities
  • Ice Machine
  • Ironing Board
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Pets Allowed
  • Refrigerator
  • Safe Deposit Box
  • Satellite TV
  • Sofa Bed
  • Wheel Chair Access

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (10)

Ratings and reviews for Microtel Inn and Suites Jackson

Overall score

2.6 / 5
10 out of 10
Amenities:
2.3
Room cleanliness:
3.2
Hotel staff:
3.6
Room comfort:
3.2
Location:
3.8
Value:
3

50% would recommend to a friend.

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Review of Microtel Inn and Suites Jackson

Reviewer score

2
Verified Customer OBella
Business
Chicago, IL, USA
30 Oct 2011

it was ok

This is a very old hotel. It needs some upgrading. I was glad that I only had to stay for one night. It was accommodating enough to get the job done...which was just to have somewhere to lay my head.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Review of Microtel Inn and Suites Jackson

Reviewer score

4
Verified Customer Doc
Business
TN
31 Jul 2011

Regular customer

While Microtel doesn't offer a lot of extras (pool, restaurant etc) it is quite comfortable and clean. The staff there are always pleasant, personable and professional. They go above and beyond to be helpful. I stay there frequently and will continue to do so.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Great casual dining at Picasso's, one of our favorite Jackson restaurants. Pizza, salad, fresh Hawaiian fish flown in weekly. Something for everyone.

Review of Microtel Inn and Suites Jackson

Reviewer score

3
Verified Customer Hannah
Florida
16 May 2011

Good

suited our needs of an affordable place to stay for one night

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Microtel Inn and Suites Jackson

Reviewer score

1
Verified Customer never again
Business
Virginia Beach, VA
24 Mar 2011

Needs remodeling and Retrain Staff

This hotel is the worse. It use to be nice but I would rather sleep in my car or on the street then here. Housekeeping needs to learn how to clean a room and front desk needs customer service training. Manager was nice but she needs to get her staff in check and put in a request to her boss to remodel the whole hotel. This is 2011 not 2000.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

right next door

Review of Microtel Inn and Suites Jackson

Reviewer score

1
Verified Customer Not demanding
Business
Michigan
19 Feb 2011

Downgrade Microtel

1. They put us in a handy capped room that even a handy capped person would have trouble with. 2. They moved us to the room next door that had a heater that ran only on high. 3. We had to ask for extra towels, there were 3 of us in the room, and also had to ask for toilet paper two nights in a row. 4. On Tuesday they did not make up the beds or give us any clean towels and washcloths.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Microtel Inn and Suites Jackson

Reviewer score

1
Verified Customer GiGi
Paris, TN
16 Dec 2010

Microtel in Jackson, TN

The bathtub was very dirty with hair and mystery 'gunk' dried on it! YUK!! One pillow was ripped down one side. (The side showing out of the pillowcase!) The fitted sheet was too small---had to keep pulling it over the mattress. (It, too, looked awful.) The early morning desk clerk was very nice and polite, though. Wouldn't stay there again, not even on a bet. Oh and the was only a partial roll of toliet paper!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
2
Dining tip: Short walk from hotel

Cracker Barrel is 50 steps away. As always, it was great!

Review of Microtel Inn and Suites Jackson

Reviewer score

2
Verified Customer jspringator
Versailles, KY
3 Oct 2010

Close to Cracker Barrel, but...

Not as good as the previous recomendations. Easy in and out. CB is next door for a good breakfast

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Review of Microtel Inn and Suites Jackson

Reviewer score

3
Verified Customer Kathy
Business
Tupelo, MS
31 Mar 2010

Comfortable Room

This hotel is right next to the Interstate. As such the rooms on the front of the hotel had lots of traffic noise all night. The room was clean but I had to call to get a TV remote. A remote was brought up to me immediately. The waffle iron was great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of Microtel Inn and Suites Jackson

Reviewer score

4
Verified Customer Richard
Not Provided
28 Feb 2010

Everything was as it should be,

Everything was as it should be, I would stay there again. Friendly and helpful staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
3
Review of Microtel Inn and Suites Jackson

Reviewer score

5
Verified Customer Vincent
Business
Bryans Road
13 Oct 2008

My review of Microtel Inn & Suites Jackson

This was my first and it will not be my last. The rooms were clean and up-to-date. It was one of the best 2 star hotels I have stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Buffalo Wings (Sports Bar).

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  • * includes taxes