£54.58 Avg/night
Rate based on Check-in 26 May 2013 Check-out 27 May 2013

M Hotel & Conference Center

3 stars
1515 George Washington Way, Richland, WA 99352
Hotel Overview
Reviewer score
1.3
out of 5
6 reviews
No.

Room was not clean. Staff slid bill under my door showing a balance due (the hotel portion of my... See full review

  • Pamela Dettman
  • 20 Nov 2012
Worst hotel stay ever.

I booked the best the M Hotel had to offer only to find a room with the requested criteria on the... See full review

  • MitchGro
  • 18 Jun 2012
The marvelous M Hotel is ideally located close to three major highways and the many attractions that southeastern Washington has to offer. This Richland, WA hotel is minutes from the Three Rivers Convention Center, Dust Devils Stadium, the Three Rivers Childrens Museum and Columbia Basin College. The Tri-Cities Airport in Pasco is 12 miles away. The on-site restaurant, Tuscany Grill and Lounge, serves breakfast, lunch and dinner. Hotel guests are welcome to order room service. The following full-service amenities are provided- Free deluxe breakfast with self made waffles, biscuits with gravy, hard boiled eggs, pastries, fresh fruit, yogurt, muffins, bagels, toast, cereal and assorted juices, Free wireless high-speed Internet access, Free airport transportation, Free USA Today, Free local calls. This Richland, WA hotel also features a wonderful 24,000-square-foot indoor courtyard, with a large heated pool, hot tub and sauna. All guests receive Otis Spunkmeyer cookies at check-in. Seattles Best Coffee is available throughout the hotel. Business travelers will appreciate the convenience of a business center and access to copy and fax services. The 11,000 square feet of banquet and meeting space is designed to accommodate the event needs of any guest, from small meetings to complete dream weddings. All spacious guest rooms include refrigerators, microwaves, coffee makers, large bathrooms, irons, ironing boards, hair dryers and premium cable television. The business suites feature large working desks. This is a pet-friendly hotel,nightly fee applies. The hotel also offers pick-up and delivery dry cleaning service for added guest convenience. Whether you are traveling for pleasure or business, the M Hotel will satisfy your lodging needs. Our friendly and experienced staff will cater to your special requirements and make you feel right at home. We look forward to having you as our guest.

M Hotel & Conference Center Rooms

Standard
1 King Bed, No Smoking
Standard
Two King Beds Non Smoking
Standard
Larger Room 1 King Bed, No Smoking
Standard
2 Queen Beds, No Smoking
Standard
2 Queen Beds, Smoking
Standard
2 Double Beds, Smoking
Standard
1 King Bed, Suite, No Smoking
Standard
One King Bed Non Smoking
Standard
1 King Bed, Business Suite, No Smoking
Standard
Queen Beds 2, No Smoking
Standard
1 King Bed, Accessible Non Smoking

Amenities

  • Courtesy breakfast
  • Wireless internet
  • FREE airport shuttle
  • Indoor pool
General
Air conditioned
Pets allowed
Free local telephone calls
Activities
Indoor pool
Sauna
Golf
Dining
Courtesy breakfast
Coffee maker in room
Room service
Family plan
Services
24 hour front desk
Business centre
Maid service
Security
Meeting/Banquet facilities
Conference suite
Internet
Wireless internet
Transportation
FREE airport shuttle
Accessibility
Accessible facilities
Room
Cable or sat. TV
Free newspaper
Hairdryer in room
Microwave
Cribs available
In room movies
Iron
Ironing board

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Reviewer score 2.9 out of 5

Hotel Map

46.2931 -119.2754
Nearby airports
Tri-Cities Airport, (PSC), 10.60, MI, NW; Richland Airport, (RLD), 2.70, MI, SE;
Area description
City Center

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

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Guest Reviews (6)

Ratings and reviews for M Hotel & Conference Center

Overall score

1.3 / 5
6 out of 6
Amenities:
2.3
Room cleanliness:
1.8
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1.3
Sort by:
Review this hotel
Review of M Hotel & Conference Center

Reviewer score

1
Pamela Dettman
Richland WA
20 Nov 2012

No.

Room was not clean. Staff slid bill under my door showing a balance due (the hotel portion of my payment to this website). oops.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1
Review of M Hotel & Conference Center

Reviewer score

1
Occasional Traveler Jr.
Pacific Northwest
29 Jul 2012

Horrible Hotel

They didn't have our reservations. Told us there was no elevator. Gave us room keys to a room that was already occupied! Loud music until 2am from the lounge below us. 1 out of 5 lights in the room worked. Dirty room and bathroom. Horrible hotel, would not recommend to worst enemy!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Dining tip: Short drive from hotel

Lots of decent food in a short area around- Subway, Sharis, Dennys, etc

Review of M Hotel & Conference Center

Reviewer score

1
MitchGro
Bothell, WA
18 Jun 2012

Worst hotel stay ever.

I booked the best the M Hotel had to offer only to find a room with the requested criteria on the travel site didn't exist according to the front desk. The front desk then moved me to a substandard and very smelly room without explaining it was no where close to par with what I had purchased. I complained and got moved to a better suite. None of the ammenities were available when I arrived and the breakfast was incomplete. Some of the equipment for breakfast wasn't even working. I asked for a discount and the front desk said they couldn't compensate me because I booked through a travel site. At this point, I feel as if I've been robbed.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of M Hotel & Conference Center

Reviewer score

2
domestic goddess
chicago
29 May 2009

rooms need a lot of work for comfort

The hotel was simple the staff was freindly and willing to please. The rooms were smelly, kind of old and the bed was very poorly made with old sheets that didn't fit a king size bed

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
2
Sightseeing tip: Long walk from hotel

columbia river

Review of M Hotel & Conference Center

Reviewer score

2
Anonymous
Business
port angeles wa
8 May 2009

Not a 3 stars

nothing special

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of M Hotel & Conference Center

Reviewer score

1
Anonymous
Business
San Jose, CA
24 Jul 2007

Never will stay here again.

Elevator was filthy, as was the carpet in the room and bedspread. I was so grossed out, I was unsure how clean the bedding was. The room did not have the air conditioner on when I got there and it was over 100 degrees outside. It never cooled down to get a good nights rest. There were no glasses in the room to have a glass of water. Fortunately, the bathroom was clean. I got stuck in the elevator for what seemed like an hour, but actually was only about 20 minutes. Did I mention that the temperature was over 100 degrees?? No apology, no room adjustment for this unfortunate occurrence. I will not be staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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