InterContinental HANOI WESTLAKE
Hotel Overview
A well located and excellent Hotel
A well located and excellent Hotel - on Lake. Very impressed with views and night lightings. Is...
See full review
-
Anonymous
- 4 Apr 2011
had difficulty trying to find
had difficulty trying to find the hotel, taxi driver didnt know the hotel and send us to a old...
See full review
-
Olivia
- 29 Dec 2010
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Hotel Map
- Nearby airports
- Noi Bai International Airport, (HAN), 30.00, KM, SW;
- Area description
- Downtown, downtown
Amenities
- Accessible facilities
- Airline Desk
- ATM/Cash Machine
- Bar/Lounge
- Bath Tub
- Car Rental Desk
- Cellular Telephone Rental
- Concierge Desk
- Connecting Rooms
- Cribs Available
- Currency Exchange
- Desk with Lamp
- DVD Player
- Executive Level
- FAX
- Free Newspaper
- Golf
- Hairdryer in Room
- High Speed Internet
- Honeymoon Suite
- Ice Machine
- Internet Access
- Ironing Board
- Lounge
- Maid Service
- Mini Bar
- Outdoor Pool
- Outlet Adapters
- Overhead Projector
- Pets Allowed
- Phone with speaker
- Pool
- Porters
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Satellite TV
- Shops/Commercial Services
- Temperature Control
- Tennis
- Turndown Service
- White Board
Dining
- Saigon Restaurant
- Saigon Restaurant introduces an innovative dining concept to Hanoi – the freshest blend of Vietnamese cuisine. The restaurant features contemporary Asian design, dramatic glass-fronted kitchens and inspiring views of the city’s ever-changing skyline.
- Café du Lac Restaurant
- Café du Lac Restaurant brings contemporary French brasserie style to Hanoi, with references to the great cafés in Paris. An all day dining venue that is set over West Lake, its classical design creates an inviting and informal venue that is most welcoming
- Milan Restaurant
- Milan restaurant - The perfect place to enjoy authentic Italian cuisine in a contemporary new setting. A wide range of traditional Italian dishes, including pizza straight from our wood-fired oven, and choose from our extensive selection of premium Italia
- The Sunset Bar
- The Sunset Bar is the place to be for cocktails and a romantic experience that’s unmatched anywhere. To get here you’ll take an evening stroll along a torch-lit bridge and drink in the dramatic view as you head toward this bar set on its own island in Wes
- Milan Saigon Bar
- Milan Saigon Bar is a smart lounge for those who love to go with the trends. Private dining rooms create an informal yet happening and stylish evening experience.
- The Diplomat Lounge
- The Diplomat Lounge is where you will enjoy indulgent afternoon teas while catching up with friends or colleagues. In winter, savour fireside soirées over a glass of red wine or a cognac.
Hotel Policies
- Check-in:
- 02:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers
Guest Reviews (9)
Ratings and reviews for InterContinental HANOI WESTLAKE
- All travelers (9) 4.9 / 5
- Couples (1) 5 / 5
- Families (1) 5 / 5
- Amenities:
- 4.9
- Room cleanliness:
- 4.9
- Hotel staff:
- 4.8
- Room comfort:
- 5
- Location:
- 4.3
- Value:
- 4.3
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
A well located and excellent Hotel
A well located and excellent Hotel - on Lake. Very impressed with views and night lightings. Is recommended. Will definitely return to this Hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Olivia
had difficulty trying to find
had difficulty trying to find the hotel, taxi driver didnt know the hotel and send us to a old closed shop, which have the same address as the hotel, so i guess was not the taxi's fault, then i tried to call the hotel but couldnt get through the number provided on hotelclub.com, had to use my roaming no.'s gps to find the hotel! upon arriving the hotel, finally, with my question, receptionist totally ignore my question and without even bother to greet they just proceed with check in, I was not really happy with the way they treated this matter, they should have update hotelclub for the additional add-on number for foreigner have no clue that vietnam add a "6" in all land-line. Other that this, all was satisfying, it was a good resort.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
vicsagi
Excellent!!!
Wonderful hotel with very nice rooms
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Vine Restaurant
Reviewer score
Would recommend
YIP
One of the best business hotels
One of the best business hotels I have stayed in so far. The views of the west lake is very scenic and security is pretty tight too.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Beautiful hotel, especially the
Beautiful hotel, especially the Pavilion rooms.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Ben
Hotel was very nice and modern.
Hotel was very nice and modern. Rooms were a great size, lovely and clean, all the modern items you need. Pool area was nice too although you need to be quick to get the good lounges on a nice day. The location is a little bit out of Hanoi main city but well worth it. Only a few dollars in a taxi and the hotel is much nicer than most of the ones further in town. We would stay here again next time. Good gym, spa and great bar area for cocktails.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Anonymous
We stayed here after travelling
We stayed here after travelling through Vietnam for 3 weeks. It was absolutely amazing to stay in an 'island' room, even though the weather was cold.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Suzy
Quality Service at it's best!
I had a fantastic experience. The staff was super friendly and I was impressed by the customer service. I had a staff member call my room to ask about a wake up call and then asked if I would like a 2nd call just in case! Obviously quality assurance is the top priority of all staff members at the West Lake.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Lynnette
Our room was on the lake in a
Our room was on the lake in a pavilion room which was a little bit like being in a goldfish bowl! we had windows all around but people could walk right by the bed with windows on both sides and then a huge window out onto the lake. While being lovely, we could not open the doors because of the mosquitoes. The blinds had to be either up or down; venetian blinds would be better.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
- * includes taxes
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