£139.62 Avg/night
Rate and special offer based on Check-in 31 May 2015 Check-out 1 Jun 2015

Sapphire Beach Condominium Resort

2 stars
View map of Smith Bay Estates, Route 6 Smith Bay, St. Thomas, 00802

Hotel Overview

Reviewer score
2.9
out of 5
36 reviews
Absolutely Loved it

Perfection. Absolute beauty and the greatest hospitalityin the world. See full review

  • justjess1
  • 10 Apr 2014
Get what you pay for

While our room was wonderful, the resort definitely needs updates. Only one restaurant over in the... See full review

  • KFal
  • 20 Jul 2014

Sapphire Beach is one of St. Thomas's premier resorts with complete amenities. The resort's beach is over a half mile long, with clear turquoise water at the shore becoming a rich deep blue in the distance. Sapphire Beach Resort enjoys suites that are luxurious and spacious, with spectacular views. Enjoy private balconies, and full kitchens with large living areas. All units have air conditioning, cable TV, ceiling fan and phones. Everything is provided to ensure the total vacation. Amenities include a water sports center and a large freshwater pool overlooking the sea along with two tennis courts lit for night play. Volleyball, snorkeling, swimming, winds surfing, sailing: you have it all. Sapphire Beach is located one mile from the town of Red Hook on the eastern end of the island. Red Hook provides all conveniences and grocery shopping, along with many additional dining options. Ferry service to St. John and the British Virgin Islands is also available from Red Hook.

This is one of St. Thomas's finest all-suite properties located on one of the world's finest beaches in the perfect Caribbean location.World class beach, concierge and activities desk, car rental on property, water sports center with complimentary non- motorized water sports*, PADI dive center, 67 slip marina with charters leaving daily to St. John and the British Virgin Island - fishing charters also available from the Marina. On site Wedding coordinators, free continental breakfast, managers cocktail party and shuittles to Red Hook.

Wireless internet access in the lobby and all guest rooms with safes. World class beach, concierge and activities desk, car rental on property, water sports center with complimentary non- motorized water sports*, PADI dive center, 67 slip marina with charters leaving daily to St. John and the British Virgin Island - fishing charters also available from the Marina. On site Wedding coordinators, live entertainment, managers cocktail party.

Sapphire Beach Condominium Resort Rooms

Beachfront Suite
Beachfront suite with king bed. Suite includes separate living room area with queen sofa sleeper, kitchen and dining area. All suites include alarm clock, patio or balcony, hairdryer, radio, cable TV and writing desk.
Beachfront Villa
Features 1 king bed upstairs, with a two-queen pull out sofa bed in downstairs living room. Enjoy a 150 square foot ocean-view balcony off of the living & dining room with lounge chairs and outdoor dining set. Also, there is a small balcony off of the bedroom with lounge chairs too.
Harbor View Suite
Yacht harbor view suite with king bed. Suite includes separate living room area with queen sofa sleeper, kitchen and dining area. All suites include alarm clock, patio or balcony, hairdryer, radio, cable TV and writing desk.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Tour desk
Doctor on call
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Sapphire Beach Condominium Resort location and nearby area

Nearby points of interest

  • Red Hook: 0.4 mi
  • St Thomas: 1.5 mi
  • Paradise Point Lookout Tram: 4.2 mi
  • Fort Christian: 5.3 mi
  • Blackbeard's Castle: 5.3 mi
  • Charlotte Amalie: 5.7 mi

Dining

Breakfast/Cocktail Parties
Free continental breakfast daily and managers cocktail party.

Hotel Policies

Check-in:
15:00
Check-out:
11:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers

Ratings and reviews for Sapphire Beach Condominium Resort

Overall score

2.9 / 5
5.01.0
36 out of 36
Amenities:
2.8
Cleanliness:
3.4
Hotel staff:
3.3
Comfort:
3.4
Location:
4.1
Value:
3.2

58% would recommend to a friend.

Sort by:
Review of Sapphire Beach Condominium Resort

Reviewer score

1
5.01.0
Gary S.
Business
N/A
10 Mar 2015

Birthday Trip

We checked into our hotel and found the door closing by using a dead lock only. The phone in the room was not working and we were told it would not be repaired until after the weekend. It was never repaired. We asked for another room and were told that none were available. The fridge never cooled properly and then finally quit two days before checking out. Our milk spoiled and we had no ice. The privacy divider for the bedroom was not on the track and could not be used. We were told the building was scheduled for reconditioning. Friendly staff but nothing got done with phone or fridge. Light bulbs were replaced upon arrival. Our building was located away from the beach in the back of the Marina and there was a lot of foot traffic past our patio. Building F room 106. I feel a partial or full refund is in order.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

Review of Sapphire Beach Condominium Resort

Reviewer score

4
5.01.0
KFal
Business
CT
20 Jul 2014

Get what you pay for

While our room was wonderful, the resort definitely needs updates. Only one restaurant over in the next property (Sapphire Village) and there's literally no other walkable options for food. Staff at the resort was not welcoming and the pool is in very poor condition.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Review of Sapphire Beach Condominium Resort

Reviewer score

3
5.01.0
jonnyboy12
Business
Illinois
28 Apr 2014

Beach Time on St Thomas

We stayed at Saphire for 2 nightst after a week in the BVI to do a little unwinding and not have to hassle with the ferry schedules before flying back. We chose Saphire as it was a little cheaper and allowed shorter term stays, as well we could get a condo that opened right onto the beach. The location is great as it's a 3 minute drive from the shops and restaurants of Red Hook. The issue with the property is that it has changed ownership/management hands many times recently and they don't seem to be able to get things up and running. Pool is descent but surrounded by construction debris and there are no real restaurants. Honestly next time I will pay a bit more and go to Bolongo but proximity to RH was a plus.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Best attribute is short distance to Red Hook and place is fairly quiet due to the repuation of being run down.

Review of Sapphire Beach Condominium Resort

Reviewer score

5
5.01.0
justjess1
Business
washington
10 Apr 2014

Absolutely Loved it

Perfection. Absolute beauty and the greatest hospitalityin the world.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sapphire Beach Condominium Resort

Reviewer score

2
5.01.0
Peggybw
Business
Ames,Iowa
2 Apr 2014

Great space but, everything needs updating

The staff were all nice . The hotel was not very clean . We only had one burner on our stove that worked and the pans in the kitchen terrible - the Teflon finish was so scrapped off - I went and bought a new pan to use while I was there . I was very disappointed with the hotel .

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Sapphire Beach Condominium Resort

Reviewer score

4
5.01.0
Love St Thomas
Business
Ohio
27 Mar 2014

Great Visit

Was absolutely wonderful! Can't wait to return. Friendly helpful staff! Couldn't have been more perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Rent a Jeep to visit St John's. Our car couldn't make the hills.

Review of Sapphire Beach Condominium Resort

Reviewer score

2
5.01.0
travelalot400
Business
Oregon
8 Mar 2014

little run down

Location is great, price is better than others but you get what you pay for. Our unit was clean but a little noisy and the condos in general are just a bit dated with no signs of repair or upkeep. Probably used to be a nicer place. We had a car so it wasn't a big deal cause we just went to other places. Bed was not that comfortable. We enjoyed the kitchen but no can opener. Also there was an ironing board but no iron. Weird. And asking for things always made the staff seem put out. Beautiful island but wouldn't necessarily stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Magen's Beach was as beautiful as the reviews say. Spend the money and go. We went in the afternoon after the cruisers were gone and practically had the place to ourselves.

Review of Sapphire Beach Condominium Resort

Reviewer score

1
5.01.0
Scammed Suzy
Business
AZ
4 Jan 2014

WORST DECISION EVER

As a friendly traveler i suggest DO NOT BELIEVE THESE PICTURES! Not only was it an $80 cab ride from the airport for my family but when we got here it was completely rundown and falling apart. There isn't even an reception office. it's in one of the rooms which was sketchy but the Lady worker was completely RUDE! if you still want to go here and risk your vacation happiness like we did then dont show up before 3pm or you will be asked to sit on a bench... in the rain, until the room is ready. NO GOOD AMENITIES. NO GOOD SERVICE. THIS IS NOT A RESORT. This was a scam. you have been honestly warned.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

Sightseeing tip: In Hotel

Tennis courts were not able to be used properly because they had chunks missing. PICTURES ARE LIES

Review of Sapphire Beach Condominium Resort

Reviewer score

4
5.01.0
Colorado Jim
Business
Montrose, CO
24 Dec 2012

Return to family visit

Was pleasantly surprised at quality and cleanliness when we opened the door to unit C204 after reading prior reviews. This is not a luxury resort, so one should moderate their expectations in terms of price vs facilities to be fair. Was there for last 3 days of a St. John journey before heading home. Room smelled freshly cleaned (light ammonia smell) and was very clean upon arrival. Linens and room cleaned again on third day – which was fine with us given fresh water limitations and very high utility costs there. Checked for the bedbug scare and that was a non-event. Was surprised there were no other bugs since it is a tropical climate. The decks for the units were in the shade all day at this time of year, which I prefer. Some exterior wood over the deck was dried out, but wood trim in that climate is not a wise choice. Beach and water are fabulous – the pictures on website were not lies. In terms of staff, they were a step above the normal for the islands. At least they didn’t act like they resented you like most other staff at the stores and shops. But times are tough on the islands right now, so make allowances. I would definitely use this facility again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Nearby shopping is limited. We had a car and made a couple trips to Charlotte for shopping. Parking there is a nightmare, so a serious shopper might want to cab it if wanting an all-day spree down there. Saves on the nerves of driving.

Review of Sapphire Beach Condominium Resort

Reviewer score

2
5.01.0
ChaChaChassy
Business
Albany, NY
13 Aug 2012

BEAUTIFUL beach. Bad Management at Condo Resort

Sapphire Beach is really gorgeous. The snorkeling right off the beach was really good. We saw several turtles, stingrays, a spotted eagle ray, we fed fish with dog bones from the grocery store. It was really nice. The "restaurant" at the hotel is a small tent with a very limited menu and not so friendly service. Food on the island is very expensive in general. But there is a grocery store in Red Hook, just a couple minutes up the street, and the condo's do have kitchens. We found a few gems of people with wonderful people, but from what we understand, many natives on the island, don't like Americans, and it shows. We are very friendly, and have kids, and always tried to strike up conversations, and find something nice to talk about, but many islanders were just not interested. The condo was sufficient, and nice enough. It wasn't luxurious, but we were outside most of the time anyway. We were told the management has really gone downhill because they want to sell it, but they have acquired so much debt on the property (and in St. Thomas the debt is sold with the property), that no one is interested in purchasing it. The cleaning crew only comes in every other day, and only leaves enough towels for showing, or the beach/pool. So we were constantly in need of clean towels. I don't really like drying off with a saltwater towel. We were married right on The Point, and took incredible pictures on the beach. Overall it was a great vacation, but the actual condo resort itself is in need of some attention, both in the building itself, but mostly in the friendliness of the staff (at the hotel and around the island), making people feel welcome. Make sure you check out Taco stand in Red Hook for a great and cheap lunch. Taco's with all the extras $3 each. The Aquarium was also really cool. We did the Sea Lion experience and the kids loved it. A trip on the ferry over to St. John leaving out of Red Hook was very nice. St. John is much more laid back, and friendly. There are plenty of restaurants in Red Hook as well. If you are going to stay here, I would highly recommend renting a car for your stay though. The east end of the island is 25-30 minutes from Charlotte Amalie, and the walk to Red Hook would be a bit of a hike from the hotel as well, even though it's only a few minutes in the car. Taxi's are expensive, so a car is totally worth it. There is not a decent restaurant at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to Red Hook. Lots of restaurants, a couple grocery stores, and a few gift shops. Make sure to go to the Taco stand (you'll see it heading east on your right side of the road right in the middle of Red Hook town). Tacos for $2-3 each, and they are good. You can get chicken, beef, or bean tacos.

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