About Us

ebookers.com is a leading pan-European online travel agency specialising in worldwide travel. ebookers.com offers a wide range of travel products including a choice of over 250 airlines, more than 110,000 hotels, holidays, car hire and insurance. ebookers.com is part of Orbitz Worldwide (NYSE: OWW), a leading global online travel company. ebookers.com prides itself in its passion for travel and in strong customer experience. The company offers a full range of travel products online and over the telephone. It operates local online travel agencies across 12 countries in Europe and its headquarters are in Central London.


Company background

ebookers.com, was established in 1998, and its company’s origins go back almost 20 years under the name of Flightbookers Ltd. Flightbookers was founded in Earls Court, London in 1983 by Dinesh Dhamija and in 1996 was the first travel agent to launch an interactive travel website in the UK. This was so successful that in 1999 the internet arm was separated to form ebookers.com and the new company taken public with a flotation on Nasdaq in New York and Germany's Neuer Markt. The $61m raised at flotation was used for a Pan-European roll-out and November 2000 saw ebookers.com buy Flightbookers for $15m and reunite the two companies.

 

Part of the world’s largest travel conglomerate
ebookers.com was acquired by Cendant in February 2005. On October 23, 2005, Cendant Corporation announced its decision to split into four separate companies, citing a necessity to diversify in appealing to stockholders and in an attempt to increase the value of the post-split up company. These four categories include "Real Estate, Travel Distribution, Hospitality and Vehicle Rental Companies." Cendant originally decided to spin off its Travel Distribution division as a separate company called Travelport, but on June 30, 2006, Cendant announced the sale of Travelport to affiliates of the Blackstone Group, a private equity company. ebookers.com became the European brand for one of Travelport’s three main divisions: Orbitz Worldwide. In July 2007, Orbitz Worldwide was spun off from Travelport and went public on the New York Stock Exchange, listing under the ticker symbol: OWW.

Orbitz Worldwide (NYSE: OWW) is a leading global online travel company that uses innovative technology to enable leisure and business travelers to research, plan and book a broad range of travel products. Orbitz Worldwide owns and operates a portfolio of consumer brands that includes Orbitz, CheapTickets, ebookers.com, HotelClub, RatesToGo, the Away Network and corporate travel brand Orbitz for Business. For more information, visit the Orbitz Worldwide Investor Relations website at www.orbitz-ir.com.

 

Why do customers shop with ebookers ?
Customers visit ebookers.com for its travel expertise, range and value. ebookers.com is a travel company that has embraced the internet, not the other way round. The call centre and website teams have a passion, expertise and knowledge of travel which is reflected in the way they do business. Plus the company is able to offer travel products at a discount of up to 75% off standard prices and it continues to grow in popularity because of its close relationships with leading travel suppliers which enable ebookers to offer discounts, known as "negotiated" or "merchant" fares, to its customers. ebookers.com sells to destinations around the world and has a particular speciality in long and mid haul destinations including Australasia, the Far East and the Americas.

 

The ebookers.com customer promise

Access to the best worldwide travel deals -
ebookers.com offers some of the best value flights, holidays, hotels, car hire and specialist travel products in the market. All deals are sourced by a team of travel experts and cover an extensive range of destinations and all prices are covered by our Price Promise.

We are renowned for cheap long haul flights and our flight team are in constant contact with the world’s most trusted airlines to negotiate the best value for customers


Honest and straightforward advice -
ebookers’ customers are travel savvy and value impartial advice and insider travel information. Our new travel blog and customer hotel reviews are 2 examples of honest travel information and we also strive to ensure that our pricing is up to date so that the price you see is the price you get.


Multi-channel booking -
ebookers.com doesn't just operate on the Internet. You can also call 0203 320 3320, 24 hours a day, 7 days a week if you'd prefer to discuss your travel requirements with a consultant:

If you’d like to make a booking, our sales line is open from 07:30 hrs to 23:45 hrs (7 days a week) on 0203 320 3320 .


Passion for travel -
ebookers.com employs staff with extensive travel backgrounds no matter what role they do in the company. Everyone enthuses about travel and we hope that comes across in the information we provide online and via our call centre.


Extensive range of great value holidays -
If you're looking for an entire holiday package, ebookers can offer unrivalled value and quality, whether you're looking for a European city break, a sunshine getaway in the tropics or a sporting holiday on the Algarve. All holidays are sourced by a dedicated team of travel experts.


Accommodation at over110,000 hotels -
Booking your holiday accommodation through ebookers.com can save you valuable time and money. The travel team is in contact with over 110,000 hotels across the globe. Our accommodation covers a wide spectrum from good value basic hotels to independent boutique Riyads in Morrocco and 5-star luxury resorts in the Far East.


Arrange car hire online -
You can arrange your car hire with the biggest car hire companies, such as Avis and Alamo, through ebookers.com.


Take care of travel extras online -
ebookers.com offer travel insurance with one of the world's largest insurance providers, AIG, bureau de change and airport parking facilities, as well as assistance with processing visas for Australia.


Email newsletter updates -
The travel industry is fast paced and the best deals are constantly being updated. The ebookers.com weekly newsletter and specialist newsletters keeps you updated with the hottest deals on the ebookers.com website. Sign up here.