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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Aachen Europaplatz. During your stay, you're just a quick walk from Ludwig Forum. Free WiFi in public areas, an outdoor pool and a restaurant are available. This 4-star hotel has 119 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with 24-hour room service, satellite TV and coffee/tea makers
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the quiet location
  • 8 minutes by car from CHIO Stadium and 10 minutes from RWTH Aachen University
  • Pets welcome for a fee

Standard Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£58* Per night/room 3 May - 4 May

Privilege, Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Mercure Hotel Aachen Europaplatz ratings based on 5 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mercure Hotel Aachen Europaplatz

Couples (2) Business (2) Family (2)
5 out of 5
Siistit modernit huoneet. Ystävällinen henkilökunta. Hyvä aamupala

Posted by on 18 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by Sfey

Thank you for your feedback! :)

3 out of 5

Redelijk hotel, slechte buurt

Betalen als gast voor parkeren is niet meer van deze tijd. Hotel ligt in een slecht gedeelte van Aken. Slecht onderhouden panden, criminaliteit. Veel politie, ambulances die af en aan rijden. De slechte kant van de multiculti is hier duidelijk zichtbaar. Kamer is redelijk. Bed staat aan de linkerkant bijna tegen de muur gedrukt zodat je bijna niet uit je bed kan stappen. Toilet kraakt en is onhandig geplaatst. Ook hier nog een ingebouwd hoog bad. Ben je slecht ter been of op leeftijd dan kom je bijna niet in het bad. Er is een buitenbad maar daar waren ze aan het schoonmaken zodat je op het heetst van de dag niet kon zwemmen. Naast het hotel is een kinderchreche zodat je 's ochtends om 7 uur al uit je slaap wordt gegild.

Posted by on 15 Jun 2015

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4 out of 5

parfaite localisation pour un bon rapport qualité / Prix

Très bon accueil, établissement bien tenu et très bonne localisation dans le cadre de mon déplacement professionnel

Posted by on 21 May 2015

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4 out of 5

Zwischenstopp in Aachen

Das Hotel hat unsere Erwartungen erfüllt. Preis-Leistung war sehr gut. Freundliches Personal, einfache aber sehr saubere Zimmer. Das Frühstück ist okay aber zu teuer. Die Lage War ok.

Posted by on 10 Apr 2015

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4 out of 5

Gut für Geschäftsreisen

Das Hotel ist empfehlenswert für Geschäftsreisen nach Aachen. Mit direktem Anschluss zur Autobahn. Ca. 45min Fahrtminuten vom Flughafen Köln-Bonn entfernt.

Posted by on 26 Jan 2013

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About the Mercure Hotel Aachen Europaplatz

Location Joseph-von-Goerres-Str. 21, Aachen, NRW 52068

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the family-friendly Mercure Hotel Aachen Europaplatz. Parking is available for a fee. This 4-star Aachen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 384 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Cologne (CGN-Cologne - Bonn) (81 km / 50.3 mi)
  • Train station: Aachen-Rothe Erde Station (1.5 km / 1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Hotel Aachen Europaplatz offers 119 forms of air-conditioned accommodation with a safe and coffee/tea makers. Satellite televisions are provided. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Mephisto – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 10.00 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aachen Europaplatz
  • Aachen Mercure Hotel Europaplatz
  • Europaplatz
  • Europaplatz Aachen
  • Mercure Aachen Europaplatz
  • Mercure Europaplatz
  • Mercure Hotel Aachen Europaplatz
  • Mercure Hotel Europaplatz
  • Mercure Hotel Europaplatz Aachen
  • Accor Aachen Europaplatz
  • Mercure Aachen Europaplatz
  • Mercure Hotel Aachen Europaplatz Hotel
  • Mercure Hotel Aachen Europaplatz Aachen
  • Mercure Hotel Aachen Europaplatz Hotel Aachen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.