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Helnan Phønix Hotel

4-star property
Vesterbro 77, Aalborg, 020 3788 4841
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3.8 out of 5
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Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£77* Per night/room 8 Feb - 9 Feb

Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Helnan Phønix Hotel. During your stay, you're just a quick walk from Aalborg Historical Museum. Features include free WiFi in public areas, plus a fitness centre and a bar. This 4-star hotel has 224 rooms over 5 floors. Each room includes amenities such as free WiFi and cable TV channels.

  • All rooms offer cable TV, room service (during limited hours) and safes
  • Free WiFi
  • Free uncovered self-parking
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the helpful staff
  • Steps from Aalborg Historical Museum and 3 minutes on foot from Budolfi Cathedral
  • Pets welcome for a fee

Helnan Phønix Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Helnan Phønix Hotel

Everyone (1)
4 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Heine

Dear guest, Thank you for your rating of your stay at Helnan Phønix Hotel Aalborg. We appreciate the rating, and we're glad that you've had a good stay. We hope to welcome you back to Phønix Hotel in the future. With kind regards Helnan Phønix Hotel Aalborg

4 out of 5
Good location, I had a room facing the courtyard at the back, so it was nice and quiet.

Posted by on 24 Aug 2019

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Comment from Hotel Management

3 Sep 2019 by Heine

Dear guest, Thank you for your review of your stay at Helnan Phønix Hotel. We appreciate the feedback, and we're pleased to read that you had a nice, quiet stay at the hotel. We hope you'll consider visiting us again in the future. With kind regards Helnan Phønix Hotel

3 out of 5
isot huoneet ja iso kylpyhuone liikenteen melua kadun puolella alakerroksissa vanhanaikainen tyyli

Posted by on 26 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Heine

Hi. Thank you for your review of your stay at Helnan Phønix Hotel in Aalborg. We appreciate the words. We're sorry to hear that the noise levels were too high for you. That's one downside to our location in the heart of the city. We hope to be able to welcome you to Aalborg and Phønix Hotel in the future. With kind regards, Helnan Phønix Hotel

4 out of 5

Hyvä hotelli keskustan palvelujen äärellä

Hyvä hotelli keskustassa lähellä kaikkia Aalborgin palveluja. Ystävällinen henkilökunta, erinomainen aamiainen. Hyvä ja siisti huone. Hotellilla hyvä parkkipaikka autoille.

Posted by , from Finland on 16 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Niels

Dear Marja-Liisa Thank you for your positive feedback. We're looking forward to see you back again at a ater stage. Best regards Niels Bonkegaard Hotel Manager

About the Helnan Phønix Hotel

Location Vesterbro 77, Aalborg, DK-9000

Renovations + Closures

This property is closed from 12 December 2020 to 7 February 2021 (dates subject to change).

Property Features

As a guest of Helnan Phønix Hotel, you'll find a fitness centre, a terrace, and tour or ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Helnan Phønix Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Aalborg hotel is smoke free.

  • 224 guestrooms or units
  • 5 levels
  • 3 buildings
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Aalborg (AAL) (6.1 km / 3.8 mi)
  • Train station: Aalborg Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Helnan Phønix Hotel offers 224 forms of accommodation with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers. This Aalborg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Brigaderen – This lobby lounge only serves breakfast.Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for DKK 100.0 per night.

Pet Policy

  • Pets: DKK 300 per accommodation, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 120 for adults and DKK 120 for children (approximately)
  • Uncovered self-parking fee: DKK 75 per day
  • Pet fee: DKK 300 per accommodation, per day
  • Crib (infant bed) fee: DKK 100.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helnan Phoenix
  • Helnan Phoenix Aalborg
  • Helnan Phoenix Hotel
  • Helnan Phoenix Hotel Aalborg
  • Phønix Hotel Aalborg
  • Phønix Aalborg
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.