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"Helpful staff would stay there again. Loved the massive bed " More

By a verified traveller on Sun 21 Jul 2019

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Premier Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed (Premier)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Platinum Duplex)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Platinum)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at DoubleTree by Hilton Aberdeen City Centre. During your stay, you're just a quick walk from Carby Art Gallery. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1996, this 3.5-star hotel has 168 rooms over 3 floors. Free WiFi and plasma TVs are available in all rooms.

  • All rooms offer MP3 docking stations, 24-hour room service and plasma TVs
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the comfortable guestrooms and the breakfast
  • 7 minutes by car from Union Square Shopping Centre and 7 minutes from University of Aberdeen
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Aberdeen City Centre ratings based on 10 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Aberdeen City Centre

Everyone (3) Couples (4) Family (3) Friends (1)
2 out of 5
Bedroom and bathroom were very much in need of updating . Heating in the bedroom was a very old electric heater which was either off or too hot. No heating in the bathroom st all. When I checked out I was given the wrong bill and 24 hours later I am still waiting for correct receipt to be emailed to me. Will not stay there again .

Posted by on 14 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Hemant M

Dear Guest Thank you for your review. I am sorry to hear that we did not fully meet your expectations. We have taken on board your feedback and have shared this with the relevant Heads of Department for their information and attention. Kind regards Hemant Markanday General Manager

4 out of 5
Helpful staff would stay there again. Loved the massive bed

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Hemant M

Dear Guest Thank you for your review and comments. I am pleased to hear that you enjoyed your stay with us and I hope we can welcome you back again soon. Kind regards Hemant Markanday General Manager

4 out of 5
Had a premium room, Huge bed best nights sleep in ages staff very helpful, lovely breakfast.

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Hemant M

Dear Guest Thank you for your kind review and ratings. It was a pleasure to read your positive feedback and to know that you have had a great time. I hope we can welcome you back in the future. Kind regards Hemant Markanday General Manager

2 out of 5

Booked room with two double beds. Got two single

Booked room with two full sized double beds. Given room with one double bed. Complained then given room with two single beds in a dark part of hotel with tiny window. Complained again then told being moved to room with two double beds. No it wasn't! The housekeeping team came and separated a kingsize bed into two singles! Couldn't possibly complain again. Hotel said hey don't have two double beds and blamed Expedia. Tried to contact Expedia but they are ignoring me. Feel conned into purchasing that room. I would have booked at hotel with two double beds and not here. Staff offered me free breakfast when I checked out but it wS too late I no longer had time for breakfast. Really disappointing and I will contact trading standards.

Posted by , from kinross on 29 Jan 2017

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3 out of 5

Room was dated, didn't have a travel cot bedding

The room was dated, a couple of sockets didn't work and despite asking when booking they did not know I'd requested a travel cot so we had to wait 30 minutes for a member of staff to arrive with it and they had no sheets so he also turned up with a full bed worth of bedding when all we needed was a sheet.

Posted by , from aberdeen on 30 Dec 2016

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4 out of 5

Sports trip

The offer available was very good value, given the extortionate prices generally at Aberdeen during the week at the majority of hotels.

Posted by on 21 Apr 2015

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3 out of 5

Nice place

The hotel has a friendly staff. The English breakfast was of good quality

Posted by on 6 Aug 2014

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2 out of 5

Poor for Hilton

Room had several items broken and inoperative and overall say pet friendly but want to charge more for a small dog than for the two humans in the room. In 2014 they can only give free Wi-Fi in the reception area. Come on and get with other hotels and make it Free.

Posted by on 8 Jan 2014

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4 out of 5

Erittäin hyvä sijainti. Huone oli siisti ja mukava

Hintaan nähden erinomainen paikka. Pidin tästä hotellista erityisen paljon siksi, että ranta oli vain kivenheiton päässä. Lisäksi keskustakaan ei ole kaukana. Suosittelen lämpimästi kaikille.

Posted by , from Suomi on 4 Jun 2017

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4 out of 5

Kevät retki

Rauhallinen hotelli muuten paitsi, että huvipuisto lähellä oli ensimmäistä vkonloppua auki ja bassonjytke kuului huoneeseen.

Posted by on 22 Apr 2016

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About the DoubleTree by Hilton Aberdeen City Centre

Location Beach Boulevard, Aberdeen, Scotland AB24 5EF

Property Features

There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3500 square feet (325 square metres) and includes conference rooms. A 24-hour fitness centre, a BBQ, and vending machine are also featured at the business-friendly DoubleTree by Hilton Aberdeen City Centre. Free self parking is available. This 3.5-star Aberdeen hotel is smoke free.

  • 168 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3500 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 1996
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Aberdeen (ABZ) (11.9 km / 7.4 mi)
  • Train station: Aberdeen Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Aberdeen City Centre offers 168 forms of accommodation with MP3 docking stations and laptop-compatible safes. 32-inch Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Footdees and Conservatory – On-site restaurant.

The Atrium – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 50 per accommodation, per stay, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lb)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 50 per accommodation, per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Aberdeen City Centre
  • Doubletree Hilton Aberdeen City Centre
  • Doubletree Hilton Hotel Aberdeen City Centre
  • Hilton Aberdeen City Centre
  • DoubleTree Hilton Aberdeen City Centre Hotel
  • DoubleTree By Hilton Aberdeen City Centre Scotland
  • Doubletree By Hilton Aberdeen City Centre Hotel Aberdeen
  • DoubleTree by Hilton Aberdeen City Centre Hotel
  • DoubleTree by Hilton Aberdeen City Centre Aberdeen
  • DoubleTree by Hilton Aberdeen City Centre Hotel Aberdeen

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.