4.1 out of 5

"Very warm welcome on arrival. Spacious hotel. Despite amount of rooms, it never felt crowded. Amazing breakfast selection. Evening bar meal was also f ... " More

By a verified traveller on Sat 05 Aug 2017

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Hotel Description

Our customers tell us they can't get enough of the clean rooms at Mercure Aberdeen Ardoe House Hotel & Spa. During your stay, you'll be within walking distance of Blairs Museum. Free WiFi in public areas, free self-parking and 2 restaurants are available. Built in 1870, this 4-star hotel has 119 rooms over 3 floors. Free WiFi and plasma TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and fridges
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • English breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with hot stone massages, aromatherapy or body wraps at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and a steam room
  • Guests speak favourably about the central location and the bathrooms
  • 7 minutes by car from Gordon Highlanders Museum and 8 minutes from Aberdeen Music Hall
  • Dogs welcome for a fee

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£61 per night

Privilege, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Aberdeen Ardoe House Hotel & Spa ratings based on 12 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

Everyone (7) Couples (3)
3 out of 5

Nice but very expensive food and drink

Pros: Lovely and cosy place
Cons: Lower the food and drink prices unusually high for a place in the country
Location: No shops or anything without having to drive
Lovely hotel very cosy but drinks more expensive then Edinburgh prices in city centre .The room service was fine burnt sauce and haggis Bon Bon average.again very expensive for what was really a snack.i asked about using the spa and told to phone them myself.the receptionist always seemed to disappear.also no crisps or nuts in room no other option but to order room service as I was going to be eating late

Posted by on 27 Aug 2018

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1 out of 5

1 Night at this Hotel

It's a beautyfull Hotel, really Nice Place to calm down :) friendly Hotelemployees and good food!

Posted by , from Zürich on 29 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by Sebastien Brunet

Hello Jurg, Thank you for your positive review. I can only assume the rating is a mistake having rated us 1/5 when you appeared to have thoroughly enjoyed your visit. Should you find the time and the above being accurate, I would greatly appreciate if you could review your rating.

5 out of 5

Nice hotel for couples and families

Very warm welcome on arrival. Spacious hotel. Despite amount of rooms, it never felt crowded. Amazing breakfast selection. Evening bar meal was also faultless. Hotel was a great place for exploring local areas with lots of nice scenic places to visit. Overall, a fantastic few days away and would not hesitate to return.

Posted by , from Derby on 5 Aug 2017

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Comment from Hotel Management

8 Aug 2017 by Sebastien Brunet

Dear Steven, Thank you for taking the time to tell us about your experience at Ardoe House. I was very pleased to read you thoroughly enjoyed your stay and very much look forward welcoming you back on property in the near future. Yours sincerely Sebastien Brunet General Manager

3 out of 5

Unpleasant staff,nice hotel if rooms were cleaner

Myself and my husband stayed here for my birthday and our first wedding anniversary.we wanted luxury and something a bit special for romantic night away to celebrate.when we arrived staff seemed like they could not be bothered. We had afternoon tea and required a change to sandwich fillings for set menu as hubby has ibs it took 2 attempts before getting it right.we were disappointed they never acknowledged our anniversary even after popping it on my booking we never felt special at all more like invisible. The room was ok except a bit grubby and blood in shower and no tea and coffee or mini bar so had to do without as bad etc is overally priced.bed was big and comfy.but kept awake by a wedding party who was ping back to rooms until 5am so. It much sleep had.got up for breakfast next day tired and deflated only for waitress to take our food coffee etc away whilst we went to get some more juice.she said sorry and left the table.then when went to checkout the same girl who checked us in the day before asked if we had far to travel (4hrs) and if it was a special occasion when I told her she said oh and congratulated us but shouldn't she of checked this on check in and she would of known this. Also I felt cheated as I didn't get to see upstairs of the original house as the hotel is newly build on back so only VIP get to go up original stairs and rooms so a bit disappointed as i thought we would be staying in the actual house as that's why we booked this not your average hotel :(

Posted by , from carlisle, cumbria on 4 Jul 2017

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Comment from Hotel Management

8 Aug 2017 by Sebastien Brunet

Dear Sasha, Thank you for taking the time to tell us about your recent stay at Ardoe House following your recent visit. I was very disappointed to read your experience did not fully meet your expectations on this occasion and I hope to have the opportunity of welcoming you back on property in the near future and ensure a much improved experience Yours sincerely

5 out of 5

Traditional Scottish hotel with luxurious rooms

Lovely setting and traditional entrance. Staff very pleasant and helpful, rooms luxurious and we had a lovely meal while there. Exactly what we were looking for and excellent value too.

Posted by , from High Peak on 27 Nov 2016

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5 out of 5

Amazing night away

I brought my wife here for our 10th anniversary as a surprise and she was in love with the place it's a very lovely hotel could not fault it the staff are great especially Maria at reception she is like speedy Gonzales as we had a fault with our shower in the room as a previous person in the room had blocked the shower with something it over flowed in to the bathroom floor etc so she got us moved straight away and even ran up the stairs to meet me coming out the lift to give me vouchers for the following morning due to what happened we had a standard room which was massive the breakfast was also Amazing and the pool facilities were great also

Posted by , from Kelty Fife on 4 Oct 2016

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Comment from Hotel Management

6 Oct 2016 by Gloria Milani

Dear Neil, Thank you for taking the time to review our property on Ebookers. I am very pleased to read your comments about Maria and I will make sure she will get your message, thank you for your lovely comments about the hotel and the pool area as well. We look forward to welcoming you back in Ardoe House Hotel very soon. Kindest Regards, Gloria Milani Rooms Division Manager Mercure Aberdeen Ardoe House Hotel and Spa

3 out of 5

Could be a great hotel

Pros: Great clean room
Cons: Service in the restaurant. Buffet breakfast
Location: Aberdeen city centre is 10-mins by taxi
Nice hotel with good facilities, excellent pool. The reception staff were adequate but lack any real appetite for their jobs. The food at breakfast was reasonable, but a buffet. Food's temperature was not hot and don't ask for the Haggis, they will slice it and deep fry it until it has no taste and is rock hard : they managed it two days in succession. Food in the brassiere was tasty but took ~45 to arrive, but only after complaining. The spa area is good but the gym equipment is too complicated for purpose. Book Spa Treatments in advance, especially for weekends. With a bit of staff training and proper gym equipment this could be an excellent hotel

Posted by , from Fife on 5 Sep 2016

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Comment from Hotel Management

29 Sep 2016 by Gloria Milani

Dear GolfNut, Thank you for taking the time to review our property on Expedia We appreciate your comments and we are looking forward to welcoming back at Ardoe House soon. Kindest Regards, Gloria Milani Rooms Division Manager Mercure Aberdeen Ardoe House Hotel and Spa

5 out of 5

Brilliant weekend celebrating husbands 50thbirthday

Arrived late evening on Friday, really enjoyed the 3 course alcarte menu for dinner, could have a more varied menu on alternative nights,room was lovely, would have liked a better view, as I upgraded the room to a garden view, And only got a view Of large trees, a shuttle bus could be useful into the city centre.

Posted by on 1 Sep 2015

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5 out of 5

Great for relaxing break

This large hotel has comfortable rooms, lovely public areas, a good sports centre and spa and good food. Service ocasionally a bit touch and go but otherwise everything excellent. You definitely need a car to stay here but if you do, the centre of Aberdeen is 10 minutes away.

Posted by on 26 Aug 2015

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5 out of 5

wunderbare Tage im Nordosten von Schottland

Pros: Zimmer (Komfort und Sauberkeit) Massage/Spa
Location: Das Hotel befindet sich etwas ausserhalb (ca. 10 Minuten mit dem Taxi) vom Stadtzentrum von Aberdeen entfernt.
Wir (ein junges Paar aus der Schweiz) haben unseren Aufenthalt im Ardoe House sehr genossen. Die Zimmer waren sehr gross, modern eingerichtet und stets sehr sauber. Der Polobereich ist ziemlich gross und beinhaltet eine Sauna wie auch ein Dampfbad. Obwohl der Polobereich nicht der neueste war, war es sehr gepflegt und sauber. Die zusätzlich gebuchte Massage war absolut perfekt. Ich fühlte mich in guten Händen und war danach total entspannt. Der gesamte Aufenthalt war ein totaler Erfolg! Vielen Dank für diese wunderbaren Tage.

Posted by , from Biel, Schweiz on 11 Jan 2018

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About the Mercure Aberdeen Ardoe House Hotel & Spa

Location South Deeside Road, Aberdeen, Scotland AB12 5YP

Property Features

Mercure Aberdeen Ardoe House Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A hot tub, a fitness centre, and a sauna are also featured at the business-friendly Mercure Aberdeen Ardoe House Hotel & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Aberdeen hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1870
  • Bar by the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Aberdeen (ABZ) (18 km / 11.2 mi)
  • Train station: Aberdeen Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Aberdeen Ardoe House Hotel & Spa offers 119 forms of air-conditioned accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 27-inch Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Aberdeen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast on weekends from 7:30 AM and 10:30 AM.

Mercure Aberdeen Ardoe House Hotel & Spa has 2 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 16

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Aberdeen Ardoe House Hotel
  • Mercure Ardoe House Hotel
  • Mercure Aberdeen Ardoe House
  • Mercure Aberdeen Ardoe House Hotel Spa
  • Mercure Aberdeen Ardoe House Hotel And Spa Scotland
  • Ardoe House Hotel
  • Mercure Ardoe House Hotel Aberdeen
  • Ardoe Hotel House
  • Mercure Ardoe House Hotel And Spa
  • Accor Ardoe Hotel Aberdeen
  • Mercure Ardoe Hotel Aberdeen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.