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"Hotel is absolutely fine for the price, breakfast was average at best and the room although spacious noise from music bars and the most uncomfortable ... " More

By a verified traveller on Mon 24 Feb 2020

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Standard Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£39* Per night/room 11 Oct - 12 Oct

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from His Majesty's Theatre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 83 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests speak favourably about the central location and the comfortable guestrooms
  • Within a 15-minute walk of His Majesty's Theatre and Union Square Shopping Centre

Mercure Aberdeen Caledonian Hotel ratings based on 26 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Aberdeen Caledonian Hotel

Everyone (4) Couples (9) Business (2) Family (3) Other (2) Friends (3)
3 out of 5
Hotel is absolutely fine for the price, breakfast was average at best and the room although spacious noise from music bars and the most uncomfortable bed I have slept in for a long time. If I had Not pre booked thE breakfast I would have felt short changed for the selection on show. Charging £1 per bottle for water for the room is something that Mercure could absorb within the room price. Receptionist was chatty and helpful, room was spacious and clean so overall it’s the comfort of the bed which brings the overall score down for me.

Posted by on 24 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by Aamir Mir

Thank you for your feedback. I am sorry to note that the noise from outwith the hotel and the comfort of the bed hampered your stay with us. i do hope we will have an opportunity to welcome you back to the hotel in the near future for a more enjoyable and relaxing stay. Kind regards, Aamir Mir

1 out of 5
I will never stay there ever again there is no coffee milk or sugar there is no fridge as promised the room is very messy when moving the bed and looked like it had never been hoovered

Posted by on 27 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Aamir Mir

hi, thank you for your feedback. sorry to note that you had an issue with your stay. this is something that i will pick up with the team to ensure we learn our lessons going forward. we look forward to welcoming you back to the hotel in the near future for a more enjoyable stay. Warm Regards, Aamir Mir

4 out of 5
Very central. Obviously has been a nice hotel in it's hey day but is a bit outdated now. Not dirty but lack of attention to detail - dirty glasses sitting in windowsill for a day, lace curtains and bed valance not really very clean to look at. Not

Posted by on 6 Aug 2019

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4 out of 5
Nice 2 night stay in Aberdeen city center...very good breakfast and staff were really nice.

Posted by on 25 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Tina

Thank you for your great review.

4 out of 5

Nice hotel in very central location

Pros: Friendly staff
Cons: Lower or remove car park charges for guests.
Location: Very central with good restaurants nearby.I was very impressed by Chaophraya (Thai ) and Monsoona (Indian )
The hotel is nice and the staff are friendly.My main gripe is they charged me £40 for keeping my car in their car park over 4 days.This is signed in the car park but you have little choice but to use their car park due to the hotels location.

Posted by on 24 Oct 2017

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Comment from Hotel Management

9 Nov 2017 by Tina

Dear Liam, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your stay with us especially the friendliness of the staff. In relation to the car park charges this is displayed on all of our websites however I do apoligise that you found the cost steep. Once again thank you for your comments and I hope to welcome you back to the hotel in the near future. Yours Sincerely Tina Canale-Dow Hotel Manager

4 out of 5

Excellent, city centre location, and quiet as well

Exceptionally good value, great room, nice and quiet. Staff were friendly and room was modern, bright and clean.

Posted by , from scotland on 28 Nov 2016

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4 out of 5

Flying visit to Aberdeen

Found the hotel to be located just perfect for our stay within easy walking to all amenities, the hotel itself has a private car park at the rear which is locked overnight which is great for peace of mind but Aberdeen is renowned for its seagulls and I noticed one occupants car looked almost like an igloo curtsey of the guls. The hotel itself is clean and well run although we found the room a little to warm there's no aircon but it is an old hotel but don't be put off by this it's an all-round great hotel, breakfast was ample with a great selection of hot and cold foods but the tea wasn't up to much but I expect if you asked for a pot it would be better, overall I'd say it scores a 4.5 out of 5 and if definitely stay there again

Posted by on 18 Jul 2016

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4 out of 5

Good city centre hotel

Good hotel at a very reasonable price. Room was clean and tidy. Staff were very friendly. Would not hesitate to stay here again.

Posted by on 19 Aug 2015

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5 out of 5

Quest 3 Ball

A very comfortable Hotel that exceeds our expectations. Hotel is in centre of Aberdeen and all in walking distance to various places. Six of us stayed for 3 nights and would recommended this Hotel for any breaks.

Posted by on 27 May 2015

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4 out of 5

theatre get away

Hotel was very clean, staff attentive, allowed early check in. Only bad point was the shower wasnt up to much in ensuite & if breakfast isnt incuded in your room rate its £14.95 per head for continental

Posted by on 17 Mar 2015

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About the Mercure Aberdeen Caledonian Hotel

Location 10-14 Union Terrace, Aberdeen, Scotland AB10 1WE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Aberdeen hotel is smoke free.

  • 83 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Aberdeen (ABZ) (11.2 km / 7 mi)
  • Train station: Aberdeen Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Aberdeen Caledonian Hotel offers 83 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

The Bistro – This brasserie specialises in British cuisine and only serves light fare.

The Caledonian – This café specialises in British cuisine.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.00 per person (approximately)
  • Self-parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caledonian Hotel Aberdeen
  • Caledonian Aberdeen
  • Mercure Aberdeen Caledonian Hotel Scotland
  • The Caledonian Hotel Aberdeen, Scotland
  • Mercure Aberdeen Caledonian Hotel
  • Mercure Caledonian Hotel
  • Mercure Aberdeen Caledonian
  • Mercure Caledonian
  • Mercure Aberdeen Caledonian
  • Mercure Aberdeen Caledonian Hotel Hotel
  • Mercure Aberdeen Caledonian Hotel Aberdeen
  • Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.