Mercure Aberdeen Caledonian Hotel

4-star property
10-14 Union Terrace, Aberdeen, Scotland 020 3788 4841
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4.0 out of 5
Very good!
See all 22 Ebookers Reviews

"The hotel is nice and the staff are friendly.My main gripe is they charged me £40 for keeping my car in their car park over 4 days.This is signed in t ... " More

By a verified traveller on Tue 24 Oct 2017

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Hotel Description

Our customers tell us they enjoy Mercure Aberdeen Caledonian Hotel's central location. During your stay, you're just a quick walk from His Majesty's Theatre. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 83 rooms. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Full breakfast offered for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • Within a 15-minute walk of Aberdeen Arts Centre and His Majesty's Theatre

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£41 per night

Standard Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Mercure Aberdeen Caledonian Hotel ratings based on 22 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Aberdeen Caledonian Hotel

Everyone (4) Couples (6) Business (2) Family (2) Other (2) Friends (3)
4 out of 5
Nice 2 night stay in Aberdeen city center...very good breakfast and staff were really nice.

Posted by on 25 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Tina

Thank you for your great review.

4 out of 5

Nice hotel in very central location

Pros: Friendly staff
Cons: Lower or remove car park charges for guests.
Location: Very central with good restaurants nearby.I was very impressed by Chaophraya (Thai ) and Monsoona (Indian )
The hotel is nice and the staff are friendly.My main gripe is they charged me £40 for keeping my car in their car park over 4 days.This is signed in the car park but you have little choice but to use their car park due to the hotels location.

Posted by on 24 Oct 2017

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Comment from Hotel Management

9 Nov 2017 by Tina

Dear Liam, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your stay with us especially the friendliness of the staff. In relation to the car park charges this is displayed on all of our websites however I do apoligise that you found the cost steep. Once again thank you for your comments and I hope to welcome you back to the hotel in the near future. Yours Sincerely Tina Canale-Dow Hotel Manager

4 out of 5

Excellent, city centre location, and quiet as well

Exceptionally good value, great room, nice and quiet. Staff were friendly and room was modern, bright and clean.

Posted by , from scotland on 28 Nov 2016

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4 out of 5

Flying visit to Aberdeen

Found the hotel to be located just perfect for our stay within easy walking to all amenities, the hotel itself has a private car park at the rear which is locked overnight which is great for peace of mind but Aberdeen is renowned for its seagulls and I noticed one occupants car looked almost like an igloo curtsey of the guls. The hotel itself is clean and well run although we found the room a little to warm there's no aircon but it is an old hotel but don't be put off by this it's an all-round great hotel, breakfast was ample with a great selection of hot and cold foods but the tea wasn't up to much but I expect if you asked for a pot it would be better, overall I'd say it scores a 4.5 out of 5 and if definitely stay there again

Posted by on 18 Jul 2016

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4 out of 5

Good city centre hotel

Good hotel at a very reasonable price. Room was clean and tidy. Staff were very friendly. Would not hesitate to stay here again.

Posted by on 19 Aug 2015

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5 out of 5

Quest 3 Ball

A very comfortable Hotel that exceeds our expectations. Hotel is in centre of Aberdeen and all in walking distance to various places. Six of us stayed for 3 nights and would recommended this Hotel for any breaks.

Posted by on 27 May 2015

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4 out of 5

theatre get away

Hotel was very clean, staff attentive, allowed early check in. Only bad point was the shower wasnt up to much in ensuite & if breakfast isnt incuded in your room rate its £14.95 per head for continental

Posted by on 17 Mar 2015

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3 out of 5

Ok for a drunken holiday

We were underwhelmed by our experience at this hotel. On the positive side, we found the staff to be very friendly, helpful and polite, especially those working at breakfast, Ana and Pedro. There was a good selection for breakfast; vegetarians are catered for well. The hotel is in a good location with limited parking. However, rooms are quite basic. The bed was small in comparison to other 4star places we have stayed. The shower/bath is not to everyone's taste. The curtain tends to stick to your skin. The safe didn't work while we were there...a previous guest had forgotten to leave it open but staff should have checked this and put it right before we arrived. There was a small selection of teas. Placement of the TV in the room should be given further thought...perhaps attach it to the wall opposite the bed so both guests can see it. We found that it was in an awkward position. At night, light comes into the room despite the drapes being pulled across. This makes it difficult to sleep. We ordered dinner the night we arrived and were disappointed that it was cold in parts so we didn't leave a tip! It is extremely noisy with the sound of the gulls, traffic, emptying bottles etc. but that is what you get with a city centre location.

Posted by on 7 Aug 2014

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5 out of 5

Short weekend stay

We enjoy Thistle Hotels and this Sunday booking was to supplement two previous nights in the same hotel - Caledonian Thistle, Aberdeen.

Posted by on 29 Jul 2014

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4 out of 5

Ideal location for business and studying travellers

Initially I was dubious due to the mixed reservations however on entering the hotel I found the staff to polite and accommodating to my needs. On entering the room I queried a couple of things pertaining to my room but the response ensured that the matter was resolved within minutes. I am due to return to Aberdeen in June and my first choice would be the Thistle.

Posted by on 27 Jan 2014

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About the Mercure Aberdeen Caledonian Hotel

Location 10-14 Union Terrace, Aberdeen, Scotland AB10 1WE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Aberdeen hotel is smoke free.

  • 83 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Aberdeen (ABZ) (10.7 km / 6.6 mi)
  • Train station: Aberdeen Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Aberdeen Caledonian Hotel offers 83 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

The Bistro – This brasserie specialises in British cuisine and only serves light fare.

The Caledonian – This Cafe specialises in British cuisine.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.50 per person (approximately)
  • Self-parking fee: GBP 10 per day
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Aberdeen Caledonian Hotel
  • Mercure Caledonian Hotel
  • Mercure Aberdeen Caledonian
  • Mercure Caledonian
  • Mercure Aberdeen Caledonian Hotel Scotland
  • The Caledonian, Aberdeen Hotel Aberdeen

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.