3 Mar 2020 by Aamir Mir
Thank you for your feedback. I am sorry to note that the noise from outwith the hotel and the comfort of the bed hampered your stay with us. i do hope we will have an opportunity to welcome you back to the hotel in the near future for a more enjoyable and relaxing stay. Kind regards, Aamir Mir
27 Jan 2020 by Aamir Mir
hi, thank you for your feedback. sorry to note that you had an issue with your stay. this is something that i will pick up with the team to ensure we learn our lessons going forward. we look forward to welcoming you back to the hotel in the near future for a more enjoyable stay. Warm Regards, Aamir Mir
26 Feb 2019 by Tina
Thank you for your great review.
9 Nov 2017 by Tina
Dear Liam, Thank you for taking the time to tell us about your recent stay at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you enjoyed your stay with us especially the friendliness of the staff. In relation to the car park charges this is displayed on all of our websites however I do apoligise that you found the cost steep. Once again thank you for your comments and I hope to welcome you back to the hotel in the near future. Yours Sincerely Tina Canale-Dow Hotel Manager
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Aberdeen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mercure Aberdeen Caledonian Hotel offers 83 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
The Bistro – This brasserie specialises in British cuisine and only serves light fare.
The Caledonian – This café specialises in British cuisine.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.