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 Aberdeen •1 Room
 Aberdeen • 1 Room
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ibis Aberdeen Centre - Quayside

3-star property
15 Shiprow, Aberdeen, Scotland 020 3788 4841
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3.7 out of 5
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See all 12 ebookers Reviews

"Good central location and nice clean, comfy rooms. " More

By a verified traveller on Mon 28 Aug 2023

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£42* Per night/room 21 Apr - 22 Apr

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of ibis Aberdeen Centre - Quayside's great location. During your stay, you're just a quick walk from Union Square Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Aberdeen Maritime Museum and Tolbooth Museum
  • Pets welcome for a fee (restrictions apply)

ibis Aberdeen Centre - Quayside ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Aberdeen Centre - Quayside

Everyone (10) Family (1)
4 out of 5

Posted by on 5 Jan 2024

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Comment from Hotel Management

22 Jan 2024 by Magdalena

Dear Gloria,Thank you for your feedback!Kind Regards

4 out of 5
Good central location and nice clean, comfy rooms.

Posted by on 28 Aug 2023

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Comment from Hotel Management

15 Sep 2023 by Magdalena

Dear Melanie,Thank you for your feedback!

4 out of 5
——-

Posted by on 22 Aug 2021

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Comment from Hotel Management

6 Oct 2021 by Vincent

Hello Thanks for the 4/5

2 out of 5
Long time to check in (10-15 minute wait) despite there being 2 staff on duty, both in the kitchen. Only one person able to do check ins apparently. Staff seemed more concerned sorting out a pizza and payment method (bank of England paper £20’s not accepted) for a guest in the restaurant despite the obvious restless queue starting to grow at reception. Was given a room (307) on the third floor initially and it was clean and of the usual IBIS standard. Door would not lock however when I left and anyone would be able to walk in without a keycard to the room. Reception didn’t seem to surprised by this failure in maintenance. Was assigned another room on a different flooor.

Posted by on 13 Aug 2021

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Comment from Hotel Management

6 Oct 2021 by Vincent

Hello Thank you for your feedback. We take all comments on board to improve our services

2 out of 5
I had pre paid for room with Ebookers. On arrival I was told I had to pay a further 50 pounds for pre payment with no explanation for this other that's what IBIS do . I explained I had already paid for room and was not at all happy with this. Internet was not made available . This payment of which I was not informed about is something I am reporting to ombudsman . And not acceptable. I won't be booking again for this reason.

Posted by , from Uk on 30 Aug 2020

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Comment from Hotel Management

31 Aug 2020 by Elise

Dear Lady, Thank you for your message. We are very sorry to hear that you were disappointed with your experience, please accept our apologies. The £50 is not a payment, only a pre-authorisation which had been cancelled already the next morning. We require to have the guest details as those are not provided by the agent. Thank you once more and we hope to have the opportunity to provide a better experience in the future. Kind regards, Elise Clark Assistant General Manager

5 out of 5
lovely...and clean hot water great shower room large roomy great location

Posted by on 3 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Elise

Dear valued guest, Thank you for taking the time to tell us about your stay. We are very glad that you enjoyed your stay with us and sincerely hope to welcome you back again soon. Kind regards, Elise Clark Assistant General Manager

5 out of 5
very welcoming hotel lovely and warm clean. lovely big shower it was a perfect quiet weekend love it

Posted by on 5 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Elise

Dear Valued Guest, Thank you for your kind words. We are very glad you had an excellent stay wilt us and cannot wait to welcome you back again! Kind regards, Elise Clark Assistant General Manager

3 out of 5

Good location

Close to the train station and union street. Typical ibis cheap bathroom pod but over all an adequate hotel for the money.

Posted by , from edinburgh on 17 Aug 2017

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Comment from Hotel Management

19 Aug 2017 by Anna

Thank you very much for your feedback. We are delighted you enjoyed your stay with us at the Aberdeen Ibis Centre We hope to see you again soon

5 out of 5
excellent hotel and nice location in Aberdeen. A little loud.

Posted by on 5 Jun 2017

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Comment from Hotel Management

15 Jun 2017 by Elise

Dear Valued Guest, Thank you for taking the time to tell us about your stay! We are very glad to hear that you had an excellent stay. I hope you had a good nights sleep despite the noise you have mentioned on this particular night, please do accept my apologies regards that. Thank you once more, your kind words mean a lot to us. Hope to welcome you back in Ibis Aberdeen very soon! Kind regards, Elise Ersta Assistant General Manager

4 out of 5
Hyvä sijainti rautatieaseman lähellä. Rauhallinen ja siisti hotelli. Hyvä aamupala!

Posted by , from Turku on 7 Oct 2019

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Comment from Hotel Management

7 Nov 2019 by Elise

Dear T, Thank you for taking the time to tell us about your stay. We are very glad to hear that you enjoyed your stay and sincerely hope to welcome you back again soon. Kind regards, Elise Clark Assistant General Manager

About the ibis Aberdeen Centre - Quayside

Location 15 Shiprow, Aberdeen, Scotland AB11 5BY

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Ibis Aberdeen Centre - Quayside also features multilingual staff, a garden, and laundry facilities. This 3-star Aberdeen hotel is smoke free.

  • 107 guestrooms or units
  • 5 levels
  • Built in 2011
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Aberdeen Station (1 km / 0.6 mi)

Room Amenities

Ibis Aberdeen Centre - Quayside offers 107 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to noon.

Ibis Aberdeen Centre - Quayside has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Nearby parking fee: GBP 12.50 per day (46 ft away)
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Aberdeen Centre Quayside Hotel
  • ibis Hotel Aberdeen Centre
  • ibis Aberdeen Centre Quayside
  • Ibis Aberdeen Centre Hotel Aberdeen
  • Ibis Aberdeen Centre Scotland
  • ibis Quayside
  • Ibis Aberdeen Centre Quayside
  • ibis Aberdeen Centre - Quayside Hotel
  • ibis Aberdeen Centre - Quayside Aberdeen
  • ibis Aberdeen Centre - Quayside Hotel Aberdeen

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.