14 Dec 2017 by Marcel Wassen
Dear Guest Many thanks for your review and the 5 star rating. We pride ourselves on the high standards that we have set ourselves and it is great to read that overall these expectations were met. We are as you have noticed a very small team and often the person in reception is helping the restaurant team. Nevertheless this is no excuse and I have shared your feedback with the team in order to rectify this point. Please contact me directly when you wish to return, I'd be delighted to assist you personally. Kind regards Marcel Wassen General Manager
Douneside House offers its guests an indoor pool, an outdoor tennis court, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour or ticket assistance are also featured at Douneside House. Self parking is free. This 4-star Aboyne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Douneside House offers 13 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. This Aboyne hotel provides complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.
On-site venue – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Room service is available.
Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property.
This property does not have a front desk.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.