14 Feb 2019 by Pascal Eggerstedt
Dear Anonymous, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island
17 Feb 2019 by Pascal Eggerstedt
Dear Anonymous, Thank you for taking the time to share your feedback. We appreciate your positive and constructive comments. We take feedback seriously and we’ll make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you a better level of experience. Best Regards, Pascal Eggerstedt General Manager - Crowne Plaza and Staybridge Suites Abu Dhabi Yas Island
Due to COVID-19, this property’s food and beverage options may be limited.
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 1.4 km away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel such as the free kids' club, the outdoor pool and the kids' pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a 24-hour health club, a steam room and a garden. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free valet parking
Crowne Plaza Abu Dhabi Yas Island, an IHG Hotel offers 428 forms of accommodation with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets. This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Jing Asia – This poolside buffet restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Stills – This poolside gastropub specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Barouk – This poolside restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Views – This poolside lobby lounge specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
Sundowner Pool Bar – This poolside bar specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19 restrictions there are changes in hotel offerings and capacities.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Due to COVID-19 restrictions, a limited number of guests may access the gym, restaurants, and pool at one time. Guests must pre-book pool access at check-in; access is limited to 2 hours and is subject to availability.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.