17 Jul 2019 by MCR
Dear Guest, thank you for staying with us and for sharing your review online. We were pleased that you have enjoyed your stay at the Emirates Palace and looking forward welcoming you back soon. With best regard Martin Cramer General Manager
6 Aug 2019 by MCR
Dear Guest, thank you for sharing your review with us. We were pleased that you have enjoyed your stay and looking forward welcoming you back soon. With warm regards, Martin Cramer General Manager
24 Apr 2019 by MCR
Dear Guest, thank you for your rating. We were pleased to read that you had an enjoyable stay with us and looking forward hosting you soon again, With warm regards, Martin Cramer General Manager
18 Oct 2018 by MCR
Dear Guest, Thank you for your review. We appreciate your comments Martin Cramer General Manager
The following facilities are closed during Ramadan:
Simply step outside to unwind on the hotel's beach. At Emirates Palace, Abu Dhabi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Emirates Palace, Abu Dhabi offers 394 forms of shared accommodation with laptop-compatible safes and free newspapers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Martabaan – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a lazy river and a waterslide.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Emirates Palace Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's dress code is smart casual or traditional Arab national dress and excludes shorts, flip-flops, open shoes or any exposing garments. Guests may not bring their own food and beverages on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.