Skip to main content
Beginning of main content
3.8 out of 5

"Generally good. Recepition average failed to give me wake up call. " More

By nineteen on Wed 22 Jan 2014

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the WiFi at Novel Hotel City Center. During your stay, you'll be connected to a shopping centre and just a quick walk from World Trade Center Mall. Free WiFi in public areas, 3 restaurants and 2 bars are available. This 4-star hotel has 215 rooms. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club and a sauna
  • Guests have great things to say about the location and the WiFi
  • 5 minutes by car from Abu Dhabi Commercial Bank and 5 minutes from Central Market

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£32* Per night/room 18 Jul - 19 Jul

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novel Hotel City Center ratings based on 6 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novel Hotel City Center

Everyone (1) Couples (1) Business (2) Other (2)
3 out of 5

good

Generally good. Recepition average failed to give me wake up call.

Posted by on 22 Jan 2014

Was this review helpful to you?
3 out of 5

A very good team they treat you very well and I really like it

I had a wonderful stay there and I really enjoy it but I have a few notice like. The AC on the room if you switched it off still the room cold I don't know where it comes. But in general nice hotel and nice stuff

Posted by on 14 Mar 2013

Was this review helpful to you?
4 out of 5

Great location

Lovely friendly staff, particularly reception; pool nice and amazing temprature control, although very little and deep; sun leaves the pool about 12.30 but it's not that far to the beach. Perfect location in the mniddle of everything.

Posted by on 5 Jan 2013

Was this review helpful to you?
4 out of 5

Location and value for money

Best location if you are doing most of your business in Abu Dhabi (town). Easy to get a taxi on Hamdam Street - two good restaurants on site and very good value for your money.

Posted by on 14 Nov 2011

Was this review helpful to you?
4 out of 5

Good location at a reasonable price

This was a business trip, so my requirements were comfort and quiet with something to do over the weekend. I was pleasantly surprised by the location and comfort of the room. The room was tastefully decorated and the bathroom very nice. I do like a soak in the bath, after a hard day on my feet in the dust. I am only of average height and the bath was way too short for comfort. No big deal, especially if you like a shower. The noise from outside usually subsided at night. However, the impatient local drivers obsession with their car horns kept me awake most of Thursday night; fortunately it was the weekend. If you want a quiet room then the pool side of the hotel might be better. As always in the UAU the service was excellent. The pool is pleasantly situated outdoors on the 5th floor with the well equipped gym next door. With many local hotels charging for internet connection it was an attraction that it is free of charge in this hotel. It was a wired connection to the desk and there is also wireless in the lobby. There are plenty of local eating places from "Just Falafel" for a couple of pounds to the more expensive options. I didn't use the hotel restaurant but judging by the imposing French chef I met in the lift it is probably good. I will certainly choose this hotel again and look out for Novotel elsewhere. I would also be happy to book in with my wife or a family.

Posted by on 17 Feb 2011

Was this review helpful to you?
5 out of 5

Posted by on 22 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

24 Nov 2019 by lee

Dear Valued Guest, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

About the Novel Hotel City Center

Location Hamdan Street, Abu Dhabi,

Property Features

Novel Hotel City Center offers its guests an outdoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. There are 5 meeting rooms available. A nightclub, a rooftop terrace, and tour or ticket assistance are also featured at Novel Hotel City Center. Parking is available for a fee. This 4-star Abu Dhabi hotel is smoke free.

  • 215 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Abu Dhabi (AUH-Abu Dhabi Intl.) (36.1 km / 22.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novel Hotel City Center offers 215 forms of accommodation with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Novel Hotel City Center has 3 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Guests aged under 12 years old are not allowed in the swimming pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 140.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - ok. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is ok. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property Registry Number – ok
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Tax ID – ok
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 60 per person (approximately)
  • Self-parking fee: AED 20 per day
  • Rollaway bed fee: AED 140.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abu Dhabi Centre Hotel
  • Mercure Abu Dhabi Centre
  • Mercure Centre Abu Dhabi
  • Novel City Cente
  • Mercure Centre Hotel
  • Mercure Centre
  • Novel Hotel City Center Hotel
  • Novel Hotel City Center Abu Dhabi
  • Novel Hotel City Center Hotel Abu Dhabi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.com/Abu-Dhabi-Hotels-Novel-Hotel-City-Center.h9921-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Abu-Dhabi-Hotels-Novel-Hotel-City-Center.h9921-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Abu-Dhabi-Hotels-Novel-Hotel-City-Center.h9921-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.