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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£39* Per night/room 30 Jun - 1 Jul

Executive Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Novotel Abu Dhabi Al Bustan's good location. During your stay, you'll be within walking distance of Abu Dhabi National Exhibition Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available. Built in 2014, this 4-star hotel has 361 rooms over 13 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with MP3 docking stations, sitting areas and 24-hour room service
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Pepper Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include a lifeguard on site, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the pool
  • Just a 4-minute drive from Abu Dhabi National Exhibition Centre and a few minutes from Sheikh Zayed Stadium

Novotel Abu Dhabi Al Bustan ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Abu Dhabi Al Bustan

Everyone (1) Family (1)
4 out of 5
Très bien J’en suis ravi En espérant revenir bientôt

Posted by on 23 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by GM

Cher Client, Nous vous adressons tous nos remerciements pour votre commentaire concernant votre séjour au Novotel Abu Dhabi Al Bustan Il est toujours un plaisir de recevoir des commentaires positifs. Je vais partager cela avec notre équipe. Je suis sûr que ça va encourager et motiver tous nos employés qui sont toujours soucieux d’offrir en permanence une meilleure qualité de services. Nous vous remercions encore une fois de partager votre expérience, et nous espérons que votre prochaine visite sera aussi agréable que la précédente. Meilleures salutations, Souffian Zaeraoui Directeur Général

3 out of 5

Lage des Hotels: Stadtmitte

Das Hotel hat tausende von Spiegeln, die den Ankommenden total verwirren. Der Empfang: freundlich und hilfsbereit. Das gemietete Auto wird vom Personal geparkt und wieder vorgefahren, wenn man es will. ABER das Zimmer!!! Wenn man ein Zimmer ohne Comfort sucht, ist man hier gut bedient! Beispiel: Nachttisch - ein kleines Brettchen!!! Aus. Den Pool haben wir uns gar nicht angeschaut. Es waren keine Bademäntel etc. im Zimmer und in den Kleidern zum Pool laufen, ist nicht so unser Fall. Egal. Jetzt sind wir ja wieder zu Hause! Das Restaurant: Höchstpreise! Erschreckend!! Einmal und nicht wieder. Gin /Tonic mit wenig Gin, dafür eine grosse Stange Zimt, eine Menge Wacholderbeeren Beeren, Eis, keine Zitrone, Sehr zufrieden waren wir mit Barbar, Chef für alle Touren. Wir haben viel gesehen und der Louvre ist überwältigend! WE

Posted by on 27 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by GM

Dear Valued Guest, Firstly, please accept our apologies for not being able to answer in your language. We are sorry that your overall experience was not to your expectations. Please accept our sincere apologies. Your feedback is very much appreciated. It is valuable to us in our ongoing efforts to fulfill guest expectations. Once again our apologies and we earnestly hope that you will give us the opportunity to welcome you again and serve you better in the near future. Sincerely, Bruno Debray General Manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Abu Dhabi Al Bustan offers its guests an outdoor pool, a kids' pool, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 14908 square feet (1385 square metres) and includes conference centres. A fitness centre, spa services, and a terrace are also featured at the family-friendly Novotel Abu Dhabi Al Bustan. Self parking is free. Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 361 guestrooms or units
  • 13 levels
  • 2 dining venues
  • 14908 sq ft of conference space
  • 1385 sq. m of conference space
  • Built in 2014
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Novotel Abu Dhabi Al Bustan offers 361 forms of accommodation with MP3 docking stations and minibars. This individually decorated accommodation has separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Sitting area
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Mellow Café – This café serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Waves Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Choice Cut Steakhouse – This steakhouse specialises in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 90 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Abu Dhabi Al Bustan Hotel
  • Novotel Bustan Hotel
  • Novotel Abu Dhabi Al Bustan
  • Novotel Bustan
  • Novotel Abu Dhabi Al Bustan Hotel
  • Novotel Abu Dhabi Al Bustan Abu Dhabi
  • Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.