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3.5 out of 5

"Superior room is not suitable for 2 adults and 2 children as suggested by ebookers. Far too small " More

By a verified traveller on Tue 08 Aug 2017

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£48* Per night/room 28 Jul - 29 Jul

Superior Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The clean rooms at Novotel Abu Dhabi Gate get good marks from our customers. During your stay, you'll be close to Sheikh Zayed Grand Mosque. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants. This 4-star hotel has 164 rooms over 20 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages or body scrubs at In Balance by Novotel Spa
  • Services include a lifeguard on site, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a playground
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 7 minutes by car from Sheikh Zayed Grand Mosque and 7 minutes from Abu Dhabi National Exhibition Centre
  • Airport shuttle service available for a fee

Novotel Abu Dhabi Gate ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Abu Dhabi Gate

Everyone (2)
3 out of 5

Middle of no where. Lots of building work.

Superior room is not suitable for 2 adults and 2 children as suggested by ebookers. Far too small

Posted by on 8 Aug 2017

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Comment from Hotel Management

10 Aug 2017 by Novotel Abu Dhabi Gate

Dear Guest, Thank you very much for sharing your views about the stay. We are sorry to hear that the room was not to your expectation and please accept our apologies for any inconvenience caused. Thank you once again for choosing Novotel Abu Dhabi Gate. Thanks and warm regards Nicola Hochgruber General Manager

4 out of 5
Alles super nur das hotel liegt weit vom Zentrum weg

Posted by on 31 Dec 2018

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Comment from Hotel Management

25 Mar 2019 by Severine Krawec

Dear valued guest, Many thanks for taking time to review your stay experience with us. We look forward to welcome you back soon. Regards, Severine Krawec General Manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Abu Dhabi Gate offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. There's an onsite 24-hour business centre. A kids' pool, a terrace, and tour or ticket assistance are also featured at the family-friendly Novotel Abu Dhabi Gate. Self parking and valet parking are free. This 4-star Abu Dhabi hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 2 bars or lounges
  • 76 sq. m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Abu Dhabi (AUH-Abu Dhabi Intl.) (18.7 km / 11.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Novotel Abu Dhabi Gate offers 164 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Belgian Cafe – On-site bar.

Gabbiano – This restaurant specialises in Italian cuisine.

Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Aroma café – On-site coffee shop.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

In Balance by Novotel Spa has 2 treatment rooms. Services include hot stone massages, Thai massages and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Thai massage
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 80.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Novotel Abu Dhabi Gate

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 85 per person (approximately)
  • Rollaway bed fee: AED 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abu Dhabi Gate
  • Abu Dhabi Gate Novotel
  • Abu Dhabi Novotel
  • Abu Dhabi Novotel Gate
  • Novotel Abu Dhabi
  • Novotel Abu Dhabi Gate
  • Novotel Gate
  • Novotel Gate Abu Dhabi
  • Novotel Gate Hotel
  • Novotel Gate Hotel Abu Dhabi
  • Novotel Abu Dhabi Gate Hotel
  • Novotel Abu Dhabi Gate Hotel
  • Novotel Abu Dhabi Gate Abu Dhabi
  • Novotel Abu Dhabi Gate Hotel Abu Dhabi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.