15 Apr 2020 by Sarath Menon , Assistant Director of Rooms .
Dear Sir / Madam , Greetings from Rosewood, Abu Dhabi. I am truly sorry to hear that we did not meet your expectations and I sincerely appreciate your time taken to provide us with a valued feedback. Please accept my sincere apologies for the way your issue has been handled and service provided by the housekeeping; I can assure you that it will be very well addressed to the associates involved, this is not in any way indicative of the true Rosewood hospitality. I certainly hope that this experience has not permanently tarnished your opinion of the hotel and I hope that we will have the opportunity to welcome you back again Once again, thank you very much for the appreciation to Manor club, Front desk and Concierge and I guarantee you teams where excited to hear the feedback. Please accept my sincere apologies for the way your issue has been handled and the service provided by the housekeeping , I can assure you that it will be very well addressed to the associates involved, this is not in any way indicative of the true Rosewood hospitality. I certainly hope that this experience has not permanently tarnished your opinion of the hotel and I hope that we will have the opportunity to welcome you back again Once again, thank you very much for the appreciation to Manor club , Front desk and Concierge sharing your feedback with us and team was excited to hear .
21 Jan 2018 by Roland Duerr
Dear Alger, We highly appreciate your feedback and look forward to welcoming you back to Rosewood Abu Dhabi very soon!
A winery is on site. Rosewood Abu Dhabi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 10420 square feet (968 square metres) and includes conference rooms. A kids' pool, a hot tub, and a sauna are also featured at the luxury Rosewood Abu Dhabi. Valet parking is free. Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free valet parking
Rosewood Abu Dhabi offers 189 forms of accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. 55-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
Aqua – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Dai Pai Dong – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.
Hidden Bar – Overlooking the ocean, this cocktail bar serves brunch, dinner and light fare. Happy hour is offered. Open daily.
Glo – This rooftop bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Sense, A Rosewood Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. Long-term renters welcome.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.