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4.3 out of 5

"Manor club and staff exceptional. Nothing was too much trouble looked after us well. Reception staff and managers front desk rude, unhelpful. Did not ... " More

By a verified traveller on Sun 01 Mar 2020

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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£99* Per night/room 28 May - 29 May

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Rosewood Abu Dhabi. During your stay, you'll be connected to a shopping centre and just a quick walk from Cleveland Clinic Abu Dhabi. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants. Built in 2013, this 5-star hotel has 189 rooms over 34 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and flat-screen TVs
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy Mediterranean cuisine with a beachfront location at Aqua, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to Thai massages, body treatments or facials at Sense, A Rosewood Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the size of the guestrooms and the location
  • Steps from Cleveland Clinic Abu Dhabi and 9 minutes on foot from The Galleria

Rosewood Abu Dhabi ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rosewood Abu Dhabi

Everyone (2) Friends (1)
3 out of 5
Manor club and staff exceptional. Nothing was too much trouble looked after us well. Reception staff and managers front desk rude, unhelpful. Did not remotely try to accommodate any requests made in advance. Room cleaning hit and miss. Not improved despite repeated notification. Front desk concierge very friendly and helpful in suggesting where to eat and what to do

Posted by on 1 Mar 2020

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Comment from Hotel Management

15 Apr 2020 by Sarath Menon , Assistant Director of Rooms .

Dear Sir / Madam , Greetings from Rosewood, Abu Dhabi. I am truly sorry to hear that we did not meet your expectations and I sincerely appreciate your time taken to provide us with a valued feedback. Please accept my sincere apologies for the way your issue has been handled and service provided by the housekeeping; I can assure you that it will be very well addressed to the associates involved, this is not in any way indicative of the true Rosewood hospitality. I certainly hope that this experience has not permanently tarnished your opinion of the hotel and I hope that we will have the opportunity to welcome you back again Once again, thank you very much for the appreciation to Manor club, Front desk and Concierge and I guarantee you teams where excited to hear the feedback. Please accept my sincere apologies for the way your issue has been handled and the service provided by the housekeeping , I can assure you that it will be very well addressed to the associates involved, this is not in any way indicative of the true Rosewood hospitality. I certainly hope that this experience has not permanently tarnished your opinion of the hotel and I hope that we will have the opportunity to welcome you back again Once again, thank you very much for the appreciation to Manor club , Front desk and Concierge sharing your feedback with us and team was excited to hear .

5 out of 5

Luxury hotel

Stayed at The Rosewood for a two night stop over and couldn’t faulted at all. The reception staff were extremely professional and helpful, nothing was too much to ask. The room was spacious and well equipped, with huge bathroom and master bedroom. We had an access to the Manor Club, which was very nice touch. From the minute you walked in, you were treated like a king. Will be back😃

Posted by , from London on 18 Jan 2018

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Comment from Hotel Management

21 Jan 2018 by Roland Duerr

Dear Alger, We highly appreciate your feedback and look forward to welcoming you back to Rosewood Abu Dhabi very soon!

5 out of 5

Top Hotel!

Von A-Z top! Hier passt einfach alles! Sensationell war das Silvester-Diner mit vorgängigem Apéro im La Cava. Blick auf das Feuerwerk von der Poolterrasse des Hotels ist einmalig. War bestimmt nicht das letzte Mal da!

Posted by on 10 Apr 2015

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About the Rosewood Abu Dhabi

Location Sowwah Square, Abu Dhabi, 00000

Property Features

A winery is on site. Rosewood Abu Dhabi offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 10420 square feet (968 square metres) and includes conference rooms. A kids' pool, a hot tub, and a sauna are also featured at the luxury Rosewood Abu Dhabi. Valet parking is free. Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

  • 1 building
  • 189 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 3 bars or lounges
  • 10420 sq ft of conference space
  • 968 sq. m of conference space
  • Built in 2013
  • Winery on site
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Abu Dhabi (AUH-Abu Dhabi Intl.) (35.2 km / 21.9 mi)
  • Parking: Free valet parking

Room Amenities

Rosewood Abu Dhabi offers 189 forms of accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. 55-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Espresso maker
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Aqua – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.

Dai Pai Dong – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.

Hidden Bar – Overlooking the ocean, this cocktail bar serves brunch, dinner and light fare. Happy hour is offered. Open daily.

Glo – This rooftop bar is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Sense, A Rosewood Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Rosewood Abu Dhabi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 0.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 65 for children (approximately)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abu Dhabi Rosewood
  • Rosewood Abu Dhabi
  • Rosewood Hotel Abu Dhabi
  • Rosewood Abu Dhabi Hotel
  • Rosewood Abu Dhabi Hotel
  • Rosewood Abu Dhabi Abu Dhabi
  • Rosewood Abu Dhabi Hotel Abu Dhabi

You should know

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.