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Grand Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, 2 Bathrooms, Corner

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Grand Hotel Acapulco & Convention Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Icacos Beach. 2 outdoor pools, 3 restaurants and 2 bars are available. Built in 1971, this 3.5-star hotel has 605 rooms over 23 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with balconies, deep-soaking baths and 24-hour room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, motor boating and a playground
  • Guests have great things to say about the size of the guestrooms and the location
  • Steps from Icacos Beach and 11 minutes on foot from El Rollo Acapulco
  • Local-area shuttle service available for a fee

Grand Hotel Acapulco & Convention Center ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel Acapulco & Convention Center

Everyone (1)
3 out of 5

Halt am Strand

Nicht gerade toll, Service miserabel. Halt ein Hotel am Strand in Mexiko. Massentourismus mit miserablen Kellnern welche noch denken Zuviel Arbeit macht keinen Sinn da die Bezahlung gleich bleibt

Posted by on 20 Aug 2016

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Comment from Hotel Management

31 Aug 2016 by Tonatzin Barrientos

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

About the Grand Hotel Acapulco & Convention Center

Location Avenida Costera Miguel Aleman No 1, Acapulco, GRO 39869

Property Features

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. Bring your whole family to Grand Hotel Acapulco & Convention Center for summer fun including 2 outdoor swimming pools, the free kids' club and the kids' pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. WiFi is available in public spaces for a fee. This beach hotel also offers a fitness centre, a garden and a terrace. For a fee, parking is available. A complete renovation of Grand Hotel Acapulco & Convention Center was completed in 2003. Smoking is allowed in designated areas at this 3.5-star Acapulco hotel.

  • 1 building
  • 605 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1971
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Umbrellas for the beach
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Acapulco & Convention Center offers 605 forms of accommodation with minibars and a safe. Rooms open to balconies. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Acapulco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

Grand Hotel Acapulco & Convention Center has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site
  • Waterskiing on site
  • Personal motorised watercraft on site
  • Motor boating on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards.

  • Staffed front desk
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 275 and MXN 300 for adults, and MXN 165 and MXN 200 for children (approximately)
  • Fee for wireless Internet in public areas: MXN 0.0 (rates may vary)
  • Self-parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Grand Hotel
  • Grand Acapulco
  • Grand Hotel Acapulco
  • Acapulco Grand Mayan
  • Grand Mayan Acapulco Hotel Acapulco
  • Grand Mayan Hotel Acapulco
  • Hyatt Regency Acapulco
  • Hyatt Acapulco
  • Hyatt Acapulco
  • Acapulco Grand Hotel
  • Acapulco Hyatt
  • Grand Hotel Acapulco
  • Acapulco & Convention Center
  • Grand Hotel Acapulco & Convention Center Hotel
  • Grand Hotel Acapulco & Convention Center Acapulco
  • Grand Hotel Acapulco & Convention Center Hotel Acapulco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.