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Hotel Description

Our customers tell us they can't get enough of Palacio Mundo Imperial's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Forum de Mundo Imperial. You'll find features such as free valet parking, plus 6 outdoor pools and 4 restaurants. Built in 2014, this 4-star resort has 814 rooms. All rooms offer balconies and flat-screen TVs.

  • Air-conditioned rooms with balconies, iPod docking stations and 24-hour room service
  • Free secured valet parking
  • Enjoy a bite to eat at Mizumi, a seafood restaurant that serves seafood
  • Buffet breakfast served daily for a fee
  • Take a swim in the 6 outdoor pools or soak in the spa tub
  • Indulge with facials, body treatments or massages at the spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a health club and a steam room
  • Guests have great things to say about the family-friendly amenities and the location
  • 9 minutes by car from Bahia de Puerto Marques and 11 minutes from La Isla Shopping Village
  • Dogs welcome for a fee (restrictions apply)

Superior King Size Bed Diamante View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£52* Per night/room 16 Jul - 17 Jul

Club 89 Double Beds Resort View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Master Suite King Size Bed Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club 89 Double Beds Diamante View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Master Suite King Size Bed Diamante View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club 89 King Size Bed Diamante View

Bed Count 1 King Bed Maximum Occupancy 4 Max

All-inclusive Details

All-inclusive room rates at Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All meals, snacks and beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Room service
  • Gratuities
  • Taxes

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Taxes not included
  • Surcharge for bottled liquor
  • Surcharge for premium or imported non-alcoholic beverages
  • Room service not included
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Palacio Mundo Imperial are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Palacio Mundo Imperial offers its guests a full-service spa, 6 the outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A swim-up bar, and A bar/lounge. There's an onsite 24-hour business centre. A kids' pool, a hot tub, and a sauna are also featured at the family-friendly Palacio Mundo Imperial. Free valet parking is available. This 4-star Acapulco resort is smoke free.

  • 814 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2014
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -6
  • Children's pool
  • Outdoor tennis courts -3
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Parking

Free valet parking

Transport

  • Airport: Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) (2.5 km / 1.5 mi)
  • Parking: Free valet parking

Room Amenities

Palacio Mundo Imperial offers 814 forms of accommodation with iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 46-inch Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Private balcony
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Mizumi – This seafood restaurant specialises in seafood and only serves dinner.Reservations are required.

March̩ РThis restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.

La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.

Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.

Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

6 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Skydiving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: MXN 999 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 20 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 195 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Children's club/arcade access
  • Internet access
  • Phone calls
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 325 per person (approximately)
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mundo Imperial
  • Mundo Imperial Acapulco
  • Palacio Mundo Imperial Resort
  • Resort Mundo Imperial Acapulco
  • Mundo Imperial Hotel Acapulco
  • Palacio Mundo Imperial Acapulco
  • Palacio Mundo Imperial Resort Acapulco

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.