2 Jan 2019 by Public Relations
Dear Our Guest, Thank you so much for your review and for taking the time to do so. We deeply regret your challenges during your stay. We strive to provide all of our guests with the highest caliber service. Your feedback is much appreciated and we do hope you give us another opportunity to share a more positive experience with you soon. Sincerely, Public Relations
5 Sep 2017 by Public Relations
Dear Our Guest, Thank you very much for staying with us and appreciate your valuable feedback. We have taken our notes on the items we need to improve and which we can certainly do better, and apologies for any inconvenience you have experienced. We have taken this up with respective departments and will closely monitor the situation. Thank you for staying with us and for letting us know. We hope we will have the pleasure of greeting you again at Sheraton Grand Adana! Sincerely, Public Relations
The following facilities will be closed from 17 March 2020 until 01 April 2020 (dates subject to change):
Sheraton Grand Adana offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 21703 square feet (2016 square metres) and includes conference centres. A kids' pool, a seasonal outdoor pool, and a health club are also featured at the luxury Sheraton Grand Adana. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Adana hotel.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Wired Internet access - surcharge
Valet parking (surcharge)
Sheraton Grand Adana offers 240 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Onur Kebab House – Overlooking the garden, this restaurant specialises in Turkish cuisine and only serves dinner.Guests can enjoy drinks at the bar.
La Spezia Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Bar & Cafe – This café specialises in international cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Spirit Bar – Overlooking the pool and garden, this bar specialises in international cuisine and serves dinner and light fare. Open selected days.
Brooks Pool Bar & Cafe – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
S Fitness Club & SPA has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.