22 Aug 2018 by María Lorenzo, Community Manager.
Dear Guest, We want to thank you for having chosen the H10 Costa Adeje Palace to spend your holidays and for the comment about your stay. We appreciate and make note of all your feedback. We are looking forward your next visit. Kindest regards, María Lorenzo, Community Manager.
16 Nov 2021 by María Lorenzo, Community Manager
Cher Client, Un grand merci pour avoir choisi l’H10 Costa Adeje Palace. Nous aimerions aussi vous remercier pour vos gentils mots pour décrire le personnel, qui travaillent dur chaque jour pour donner le meilleur service, nous enverrons vos sincères remerciements à chacun d'eux. Dans l’attente que vous revoir prochainement. Cordialement,
16 Nov 2021 by María Lorenzo, Community Manager
Sehr geehrter Gast, Wir bedauern sehr, dass wir Ihre Erwartungen wärend Ihres Aufenthalts in unserem Hotel nicht erfüllen konnten. Unser Ziel besteht darin, dass Sie Ihren Urlaub bei uns aufs vollste geniessen können und es tut uns sehr leid, dass dieses nicht der Fall war. Trotzdem möchten wir uns bei Ihnen dafür bedanken, dass Sie uns mit hilfe Ihrer Kommentare die Chance geben unseren Servicestandard zu verbessern. Mit freundlichen Grüssen,
1 Dec 2019 by CCMM
Sehr geehrter Gast, wir möchten uns herzlich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben , eine positive Bewertung ,über unser Hotel H 10 Costa Adeje Palce,zu schreiben. Bewertung wie Ihre erfeuen uns in höchstem Maße bei der täglichen Arbeit. Wir sind glücklich, dass Ihnen die Hotelanlage und die angebotenen Dienstleistungen gefallen haben. Wir würden uns freuen, wenn wir Sie bald wieder als Gast im Hotel begrüßen dürfen. Einen herzlichen Gruß María Lorenzo, Community Managerin
16 Oct 2019 by CCMM
Dear Guest, Thank you very much for taking the time to give us such a positive feedback. We are looking forward to see you again. Kindest regards, María Lorenzo, Community Manager.
All-inclusive room rates at H10 Costa Adeje Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at H10 Costa Adeje Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Costa Adeje Palace offers its guests 5 outdoor swimming pools, an indoor pool, a health club, and a spa tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. WiFi is free in public spaces. There's an onsite business centre. Event space at this resort measures 5834 square feet (542 square metres) and includes conference rooms. A kids' pool, a sauna, and a rooftop terrace are also featured at the family-friendly H10 Costa Adeje Palace. Parking is available for a fee. This 4-star Adeje resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
H10 Costa Adeje Palace offers 467 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
El Jable – This buffet restaurant serves breakfast, lunch and dinner.
La Choza – This bar is located by the pool. Open daily.
La Tosca (Pago extra) – This theme restaurant only serves dinner. Reservations are required. Open daily.
Adeje Piano Bar – On-site piano bar. Open daily.
Sakura Teppanyaki – On-site theme restaurant. Open daily.
Room service (during limited hours) is available.
5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a health club, a spa tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.