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4.1 out of 5

"very clean and tidy, couple of staff members i.e male pool attendant with i.e bald with tash and beard bit rude to my husband because the tickets for ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at H10 Costa Adeje Palace. During your stay, you're just a quick walk from El Beril. Features include free WiFi in public areas, plus 5 outdoor pools and 4 restaurants. This 4-star resort has 467 rooms over 7 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • The 4 restaurants, poolside bar and 4 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor and 5 outdoor pools or soak in the spa tub
  • Treat yourself to facials, body wraps or body treatments at Despacio Spa Centre
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the location and the overall condition of the property
  • 10 minutes by foot from El Duque Beach and a 4-minute drive from Fanabe Beach

Standard Double Room (2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£117* Per night/room 4 Jul - 5 Jul

Standard Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Double Room (3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (2 Adults and 2 Kids)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room Single Use, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Privilege (2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

H10 Costa Adeje Palace ratings based on 23 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Costa Adeje Palace

Everyone (6) Couples (11) Business (1) Family (3) Friends (2)
5 out of 5

close to beach, 35 minute walk to centre of adage.

Pros: mostly all staff, security is excellent, free bus to las americas
Cons: difficult to improve couple of staff members as I think this would be impossible due to the these staff members thinking that they are above themselve
Location: COOL CRUISING was amazingly fantastic i.e 3 wheel Harley Davidson. MHT fantastic, 12 people dolphin and whale watching fantastic
very clean and tidy, couple of staff members i.e male pool attendant with i.e bald with tash and beard bit rude to my husband because the tickets for our towels got too wet to use for others and was told by the attendant that we cannot get towels until we bring our tattered tickets, another man who worked between waitering in diningroom and bar table attendant was rude to me because I was going to sit at a table of which he had just wiped. left diningroom and went outside to please him. all other staff especially all other diningstaff., domestic staff, bellboys and reception staff were fantastic, excellent children attendants, cannot fault anybody or anything else. delightful stay.

Posted by , from lancashire on 21 Aug 2018

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Comment from Hotel Management

22 Aug 2018 by María Lorenzo, Community Manager.

Dear Guest, We want to thank you for having chosen the H10 Costa Adeje Palace to spend your holidays and for the comment about your stay. We appreciate and make note of all your feedback. We are looking forward your next visit. Kindest regards, María Lorenzo, Community Manager.

4 out of 5

Quiet location. Beach just outside of complex.

Pros: Location and accessibility to other resorts. Courtesy bus provided to take you to other H10 in Los Cristianos and short walk to beach front.
Cons: Bathroom updating. Kettles provided as norm. (Privilege suites do get a coffee machine as norm but no kettle for tea drinkers)
Location: Near to beach and easy access walkways. Can walk to Los Cristianos (90 mins leisurely stroll). Jade Stone rest opp hotel 1st class and fair prices.
Nice quiet area in Costa Adeje with beach front walkway to La Caleta or to Los Cristianos for the more adventurous. Hotel was adequate for our needs. Large rooms with plenty of space. We chose a room with a seaview from the balcony. Bathroom could do with updating but could see works being done in nearby rooms so assume plans in process for this. Would also have expected to have a kettle in room for price paid but had to stump up 28 euros to hire one (fortunately had taken my own coffee as would have had to pay 4 euros per day extra to have these provided and replenished). We were on B & B basis only and found the selection of food provided was more than adequate and plenty of it. The pool area was well laid out with no shortage of sun loungers but despite having labels stating these couldn't be reserved with towels we found that the prime spots were always reserved from first light. The grounds of the Hotel are well kept and always neat and tidy. The interior of the Hotel is well maintained and the staff are very polite and approachable. Overall we enjoyed our stay here and will likely visit again in the future. We prefer to stay at this part of Tenerife as it is much quieter and relaxing.

Posted by , from Scotland on 28 Oct 2017

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4 out of 5

Great Holiday in good location

Had a great stay 5-12 March Lovely and peaceful hotel with some great walks. Food really good.

Posted by on 5 Apr 2016

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5 out of 5

Lovely Break

Great hotel and the location is brilliant. Get a room on level 4 or above for the best views. The spa treatments book up quite quick so try and book these on the day of arrival. There is a lady based in reception that can book all of your activities for you such as jet ski, boat tours, paragliding etc Book these on your day of arrival as these also get booked quickly. The gym opens at 8am, however would say that it is pretty small considering the hotel's size, so when we went to use it first thing, it was busy. However, the area is brilliant for outdoor running. If you want to run in the cool, go early in the morning or late evening. Breakfast - If you like your eggs cooked a particular way, have them cooked to your spec by the chef. Spa Treatment - All i can say is amazing! Had a deep muscle massage on one day and used the sauna on the next. There is also a bar on the beach, great cocktails and nice music. They do sunbeds for 9 euro a day. This is a great hotel and would defo stay here again :)

Posted by on 5 Nov 2015

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4 out of 5

Business Trip

Didn't have the time to use the leisure facilities. Comfortable room with A/C Friendly staff & service overall at the hotel and in the destination! The Hotel should replace all the dated floor carpets with tiles!

Posted by on 12 Oct 2015

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5 out of 5

Very nice 5 days

The hotel was absolutely lovely. Great pool. Great food. Very friendly staff. The only bad point is the room shower. The shower head had seen better days (broken!) and the water temperature went cold then hot repeatedly. Apart from that, couldn't fault the hotel. The restaurants were great and pool bar did great cocktails. Would definitely stay there again but just in a room with a better shower.

Posted by on 16 Jun 2015

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4 out of 5
In der Nacht der Lärm der Lastwagen die Material liefern und die Abfallabfuhr war sehr laut, wenn das Fenster offen ist. Essen war sehr gut!

Posted by on 21 Oct 2019

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Comment from Hotel Management

1 Dec 2019 by CCMM

Sehr geehrter Gast, wir möchten uns herzlich bei Ihnen bedanken, dass Sie sich die Zeit genommen haben , eine positive Bewertung ,über unser Hotel H 10 Costa Adeje Palce,zu schreiben. Bewertung wie Ihre erfeuen uns in höchstem Maße bei der täglichen Arbeit. Wir sind glücklich, dass Ihnen die Hotelanlage und die angebotenen Dienstleistungen gefallen haben. Wir würden uns freuen, wenn wir Sie bald wieder als Gast im Hotel begrüßen dürfen. Einen herzlichen Gruß María Lorenzo, Community Managerin

4 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

16 Oct 2019 by CCMM

Dear Guest, Thank you very much for taking the time to give us such a positive feedback. We are looking forward to see you again. Kindest regards, María Lorenzo, Community Manager.

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

16 Oct 2019 by CCMM

Dear Guest, Thank you so much for your positive review, we really appreciate it. We are glad that you enjoyed your stay at our hotel. We are looking forward to welcome you again. Kindest regards, María Lorenzo, Community Manager.

3 out of 5
Nice hotel, well maintened, good staff, room were comfortable, good mattress

Posted by on 21 May 2019

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Comment from Hotel Management

16 Oct 2019 by CCMM

Dear Guest, We thank you and appreciate the time you have taken to leave us a review, this helps us to meet our main goal, to ensure all guests have a relaxing and enjoyable holiday. We hope to welcome you back. Kindest regards, María Lorenzo, Community Manager.

All-inclusive Details

All-inclusive room rates at H10 Costa Adeje Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • Room service not included
  • All food and beverages included

Property Features

Some rates at H10 Costa Adeje Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Costa Adeje Palace offers its guests a full-service spa, 5 the outdoor swimming pools, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. WiFi is free in public spaces. There's an onsite business centre. Event space at this resort measures 5834 square feet (542 square metres) and includes conference rooms. A kids' pool, a hot tub, and a sauna are also featured at the family-friendly H10 Costa Adeje Palace. Parking is available for a fee. This 4-star Adeje resort is smoke free.

  • 467 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 4 bars or lounges
  • 5834 sq ft of conference space
  • 542 sq. m of conference space
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -5
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Tenerife (TFS-Tenerife South) (21.8 km / 13.6 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

H10 Costa Adeje Palace offers 467 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

El Jable – This buffet restaurant serves breakfast, lunch and dinner.

La Choza – This bar is located by the pool. Open daily.

La Tosca (Pago extra) – This theme restaurant only serves dinner. Reservations are required. Open daily.

Adeje Piano Bar – On-site piano bar. Open daily.

Sakura Teppanyaki – On-site theme restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

5 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Despacio Spa Centre. Services include facials, body wraps and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

  • Sauna in spa
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 for adults and EUR 2.50 for children (approximately)
  • Self-parking fee: EUR 4.00 per night
  • Extended parking fee: EUR 4 per night
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Costa Adeje Palace
  • H10 Palace
  • H10 Palace Hotel
  • H10 Palace Hotel Adeje Costa
  • H10 Costa Adeje Palace Hotel
  • H10 Costa Palace Hotel
  • H10 Costa Palace
  • H10 Costa Adeje Palace Tenerife
  • h10 Costa Adeje Palace Hotel Costa Adeje
  • H10 Costa Adeje Palace Resort
  • H10 Costa Palace Resort
  • H10 Costa Adeje Palace Tenerife
  • H10 Costa Adeje Palace Adeje
  • H10 Costa Adeje Palace Resort
  • H10 Costa Adeje Palace Resort Adeje

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.