24 Jun 2022 by Guillermo Cama. Customer Care HRHT
Thank you Robert for your lovely review. We cannot be happier to read that you have had a great experience at Hard Rock Hotel Tenerife. See you again very soon for another fantastic stay at our hotel. Kindest Regards.
4 Mar 2020 by Guillermo Cama
Dear Guest, Thank you for your review! See you soon at Hard Rock Hotel Tenerife.
14 Dec 2019 by Guillermo Cama
Thank you for your review, we are happy to know that you have enjoyed your stay with us and that our staff have made you feel like a real Rock Star! Best Rockin’ Regards, Guillermo Cama Customer Care HRHT
30 Oct 2019 by Annie M.
Thank you for the opportunity you have given us by choosing Hard rock hotel Tenerife. We regret profoundly the failure to meet your expectations, and we would have been grateful that you had shared your experience, as this would have guide us to adapt our services to achieve maximum customer satisfaction. Kind regards Annie M. Customer care HRHT
11 Oct 2019 by Annie M.
Thank you very much for choosing Hard Rock Hotel Tenerife and for sharing your review with us. We hope to welcome you again soon to create a Rock Star experience from your next vacation. rockers Regards, Annie M.
24 Sep 2019 by Annie M.
Thank you fore sharing such a positive review Phil Our aim is to make every client feel comfortable and enjoy their stay with us and specialy our Kids club We hope to see you soon again rocking with us. Rocking Regards Annie M. Customer Care
3 Aug 2019 by Customer Care HRHT
Thank you for your positive review. We are very happy your stay with us rocked and we hope to have you at Hard Rock Hotel Tenerife again very soon! Best rocking regards, Regina G Customer Care HRHT
27 Jul 2019 by Customer Care HRHT
Thank you for taking the time to review our hotel. If guests wish to cancel their booking, they need to contact expedia directly as it was booked with them, however, we would like to apologize for the inconvenience encountered. We hope you are feeling better and hope to have the pleasure of welcoming you back soon! kind regards Regina G Customer Care HRHT
11 Jul 2019 by Customer Care HRHT
Thank you for your great review. We are very happy your stay with us rocked and we hope to have you at Hard Rock Hotel Tenerife again very soon! Best rocking regards, Regina G Customer Care HRHT
25 Apr 2019 by Customer Care
Thank you for the great review of our hotel. We are pleased to read our team offered you an excellent service and you enjoyed your stay with us. we hope to welcome you back soon! kind regards Regina G Customer Care HRHT
The following facilities are closed seasonally each year. They will be closed from 1 January to 7 February:
All-inclusive room rates at Hard Rock Hotel Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Hard Rock Hotel Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hard Rock Hotel Tenerife, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a free kid's club, a children's pool and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Tenerife was completed in October 2016. This 5-star Adeje resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
The Beach Club – On-site restaurant.
Narumi – On-site sushi bar. Open daily.
Montauk Steak House – On-site steakhouse. Open daily.
3rd Half Sports Bar – On-site sports bar. Open daily.
Capolavoro – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Rock Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a designated adults-only pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.