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4.4 out of 5

"Check in was slow with not enough staff. The App needs to be updated with more interactive i formation. Such as where the gym is, times of certain fac ... " More

By a verified traveller on Sun 26 Mar 2023

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Deluxe Room (Platinum)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room Single Use (Silver)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Studio Suite (Rock Royalty)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Gold)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Silver)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite (Amplified)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Hard Rock Hotel Tenerife gets good marks from our customers. During your stay, you're just a quick walk from Las Galgas. Free WiFi in public areas, 4 outdoor pools and 5 restaurants are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • For dining with ocean views, stop by The Beach Club, one of the property's 5 restaurants and 5 bars/lounges
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, body wraps or facials at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, mini golf and basketball
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 11 minutes by car from Siam Park and 12 minutes from Fañabé Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Hard Rock Hotel Tenerife ratings based on 71 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel Tenerife

Everyone (43) Couples (20) Family (5)
4 out of 5
Check in was slow with not enough staff. The App needs to be updated with more interactive i formation. Such as where the gym is, times of certain facilities and events times for evening. Lifts not labeled appropriately to show floors. Positives, clean and updated property. Staff friendly, good location, wifi very good around site, rooms had all modern facilities. Drinks prices reasonable for location comparing with other similar level bars and restaurants in the area. Geeat views from rooftop.

Posted by on 26 Mar 2023

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Comment from Hotel Management

27 Mar 2023 by Myriam Hakkar, Duty Manager

Thank you Malkit for your review of Hard Rock Hotel Tenerife, we are happy to read you had a lovely we will share your comments with the team, in order to keep on improoving. Do not hesitate to come back, you will be more than welcome to join us for another Rock Star experience. Kindest Regards

5 out of 5
Excellent hotel , food was excellent, drinks were great and the staff were amazing

Posted by on 14 Mar 2023

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Comment from Hotel Management

15 Mar 2023 by Myriam Hakkar, Duty Manager HRHT

Dear Julie, Thank you very much for your fantastic 5 stars review and lovely coments towards our food, drinks and staff. Looking forward to welcoming you very soon,Kindest Regards

3 out of 5

Posted by on 2 Mar 2023

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Comment from Hotel Management

6 Apr 2023 by Guillermo Cama. Customer Care HRHT

Thank you for your review, we hope to see you again to improve the perception this recent stay could have left you.Kindest Regards.

5 out of 5
Lovely hotel, clean, modern and very friendly staff. Majority of in-house dining options required a reservation, but some very nice restaurants within a short walk of the hotel.

Posted by on 23 Jun 2022

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Comment from Hotel Management

24 Jun 2022 by Guillermo Cama. Customer Care HRHT

Thank you Robert for your lovely review. We cannot be happier to read that you have had a great experience at Hard Rock Hotel Tenerife. See you again very soon for another fantastic stay at our hotel. Kindest Regards.

5 out of 5
Great hotel with plenty going on. Live music is fab.

Posted by on 4 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Guillermo Cama

Dear Guest, Thank you for your review! See you soon at Hard Rock Hotel Tenerife.

5 out of 5

Posted by on 13 Dec 2019

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Comment from Hotel Management

14 Dec 2019 by Guillermo Cama

Thank you for your review, we are happy to know that you have enjoyed your stay with us and that our staff have made you feel like a real Rock Star! Best Rockin’ Regards, Guillermo Cama Customer Care HRHT

1 out of 5

Posted by on 30 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Annie M.

Thank you for the opportunity you have given us by choosing Hard rock hotel Tenerife. We regret profoundly the failure to meet your expectations, and we would have been grateful that you had shared your experience, as this would have guide us to adapt our services to achieve maximum customer satisfaction. Kind regards Annie M. Customer care HRHT

5 out of 5
Good quality rooms, excellent choice of pools, great staff

Posted by on 10 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Annie M.

Thank you very much for choosing Hard Rock Hotel Tenerife and for sharing your review with us. We hope to welcome you again soon to create a Rock Star experience from your next vacation. rockers Regards, Annie M.

5 out of 5
+Stunning hotel. +Great idea to have the kids pool and adult only pool separated a fair distance. +kids club looked after the little one well +the breakfast and dinner dinner offered a great selection

Posted by , from Glasgow on 24 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Annie M.

Thank you fore sharing such a positive review Phil Our aim is to make every client feel comfortable and enjoy their stay with us and specialy our Kids club We hope to see you soon again rocking with us. Rocking Regards Annie M. Customer Care

4 out of 5
Excellent ambience Fabulous entertainment.Super clean lovely rooms staff really helpful and friendly.Didnt like the area nothing to do at night only eat.Beach was dirty with dog excrement.

Posted by on 3 Aug 2019

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Comment from Hotel Management

3 Aug 2019 by Customer Care HRHT

Thank you for your positive review. We are very happy your stay with us rocked and we hope to have you at Hard Rock Hotel Tenerife again very soon! Best rocking regards, Regina G Customer Care HRHT

About the Hard Rock Hotel Tenerife

Location Avenida Adeje, 300, Adeje, 38670

Renovations + Closures

The following facilities or services will be unavailable from January 6 2025 to February 3 2025 (dates subject to change):

  • One of the swimming pools

All-inclusive Details

All-inclusive room rates at Hard Rock Hotel Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals and snacks included
  • Dining availability is limited at one or more venues

  • Buffet-style meals included
  • One or more venues limit dining availability
  • Service charge included
  • Additional service charge accepted
  • All meals included

Property Features

Some rates at Hard Rock Hotel Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hard Rock Hotel Tenerife, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Adeje resort.

  • 624 guestrooms or units
  • 16 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 1979
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hard Rock Hotel Tenerife offers 624 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

The Beach Club – This poolside restaurant only serves lunch.

Narumi – This poolside sushi bar specialises in Asian cuisine and only serves dinner. Open daily.

Montauk Steak House – Overlooking the pool, this steakhouse only serves dinner. Open daily.

3rd Half Sports Bar – This sports bar only serves dinner. Open daily.

Capolavoro – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Miniature golf on site
  • Boat tours nearby
  • Basketball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a designated adults-only pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned.

  • Car not required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Comprehensive recycling policy
  • Debit cards
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 40 per pet, per night plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Tenerife Adeje
  • Hard Rock Hotel Tenerife
  • Hard Rock Tenerife Adeje
  • Hard Rock Tenerife
  • Hard Rock Hotel Tenerife Aje
  • Hard Rock Hotel Tenerife Adeje
  • Hard Rock Hotel Tenerife Resort
  • Hard Rock Hotel Tenerife Resort Adeje

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.