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"Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the ... " More

By Anna on Wed 13 Apr 2016

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Buenavista. During your stay, you'll be within walking distance of Ajabo Beach. Features include free self-parking, plus 2 outdoor pools and 2 restaurants. Built in 2004, this 4-star hotel has 509 rooms over 9 floors. Each room includes amenities such as satellite TV channels and a fridge.

  • Air-conditioned rooms with satellite TV, fridges and safes
  • Free self-parking
  • Enjoy international cuisine at La Gomera Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a gift shop, multilingual staff and a lift
  • On-site recreation includes an outdoor tennis court, a fitness centre and a playground
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • 14 minutes on foot from Ajabo Beach and a 1-minute drive from El Pinque

Family Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Family Room, 2 Bedrooms, Balcony

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Family Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Riu Buenavista ratings based on 15 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Riu Buenavista

Everyone (4) Couples (4) Family (4) Friends (1)
5 out of 5

Posted by on 21 Apr 2019

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4 out of 5

Relaxing Family Holiday

Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the Manager. Melissa the Manager arranged a new room for us the following day, a beautiful en-suite with balcony. The stay really made a difference after we got a new beatutiful assigned to us and after that we could relax and enjoy the holiday. Food & Drink to a very high standard and the kids entertainment excellent, it would have been nice with some entertainment for the adults in the evning.

Posted by on 13 Apr 2016

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2 out of 5
Essen war schlecht: Nudeln und Gemüse immer verkocht, Pizza ungeniessbar, alles mit viel Fett gekocht. Zimmer war ungeheizt, Boden eiskalt. Betten sind durchgehängt.

Posted by on 2 Feb 2020

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5 out of 5

Posted by on 28 Aug 2019

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4 out of 5
Personal ist immer freundlich. Das essen war jedes mal super und die Hotelanlage ist in einem schönen Zustand und wird immer sauber gehalten

Posted by on 22 Jul 2019

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4 out of 5
Sehr gute Küche, sehr freundliches und hilfsbereites Personal, Pool mit Liegen und Pooltüchern, eine kleine Strandbucht liegt in der Nähe. Es war ein sehr schöner und erholsamer Urlaub!

Posted by on 27 Oct 2018

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1 out of 5

hôtel réservé aux allemand et anglais

Pros: La chambre était grande, le personnel de l’hôtel gentil, les animateurs Cristian et Hector franchement sympa et drôle.
Cons: La nourriture faire moins mais de meilleures qualités, faire tout les travaux nécessaires, faire un miniclub avec du personnel compétent.
Location: Une plage publique à 600m. sinon des pet shop de plage quelque restaurant et un mini market rien à faire.
Une honte de vendre cet hôtel pour un 4 étoiles, nourriture franchement médiocre et répétitive, réservé aux allemand et anglais, au petit déjeuner il fallait courrier après le personnel pour obtenir des fruits. Poisson pas frais et 5 fois le même en 9jours. Confort des lit affreux, les matelas date de 20 ans.. encore les ressorts. 6 jours pour en obtenir 1 décent. La structure est toute à refaire, des carreau cassé tout autour de la piscine même dangereux, le sol du mini-club est décollé et les enfant peuvent tomber. Le personnel de l'animation franchement à revoir, Mlle Carmen a parler à mon fils en allemand et anglais pour lui expliquer les jeux., malgré qu'il ne parle que l'italien et le français. Franchement un mini-club nul. Malgré les dizaines d'enfants dans le club seul une dizaine d'enfant allemand, anglais ou parlant ces langues. La position de l’hôtel vraiment loin de tout FRANCHEMENT TRES DECUE.

Posted by , from geneve on 25 Feb 2018

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3 out of 5

Wunderschön gelegene Hotelanlage

Pros: Sauberkeit ist extrem und auffallend, bravo! Lage und Aussicht, Pool sind toll
Cons: Nicht zeitgemässes WiFi,. Keine Performance und erst noch kostenpflichtig. Abendunterhaltung (Musik und Tanz in ungeeigneter Location, miese Akustik.
Location: Etwas abgelegen
Guter Empfang, Zimmer klein, nicht zweckmässig eingerichtet (zB. keine Ablage für Koffer, kein Stuhl im Zimmer zur Ablage der täglichen Kleidung. Essen oft gleich und ähnlich, wenig Abwechslung.

Posted by , from Bern on 6 Dec 2017

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4 out of 5

Really nice and clean hotel that i could recommend

What i hate is that people put their towels already at 9 in the morning that even you coulnt find a place ... . May be you should try to put aeay the towels when somebody dont desapear for 2 hours Really kind service personal!

Posted by , from suiza on 27 Aug 2017

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2 out of 5

Hôtel tres bruyant

Pas d accueil pour les français. Il n y a aucun endroit tranquille le soir. les communs sont tres bruyant musique top forte. Le wifi payant est tres limité accessible seulement à l accueil. La cuisine . toujours la même chose. 2 piscines d eau froide 22 degré tres bruyantes à oublier pour la sieste.

Posted by on 19 Apr 2016

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Renovations + Closures

This property is closed from 18 March 2020 to 7 June 2020 (dates subject to change).

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Airport transfers
  • Gratuities

  • All available beverages included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Hotel Riu Buenavista is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Buenavista offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a fitness centre, and a kids' pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is available in public spaces for a fee. A terrace, a free kid's club, and an arcade/games room are also featured at the family-friendly Hotel Riu Buenavista. Self parking is free. This 4-star Adeje hotel is smoke free.

  • 1 building
  • 509 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2004
  • Bar by the pool
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Outdoor tennis court
  • Children's club (free)
  • Arcade/game room
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Tenerife (TFS-Tenerife South) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Riu Buenavista offers 509 forms of air-conditioned accommodation with a safe and a hairdryer. Satellite televisions are provided. This Adeje hotel provides wireless Internet access for a surcharge. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Fridge
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

La Gomera Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Playa – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, staff at the property wear personal protective equipment and an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guests' stays
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ClubHotel Riu Buena
  • ClubHotel Riu Buena Vista
  • ClubHotel Riu Buena Vista Adeje
  • Hotel Riu Buena Vista Adeje
  • ClubHotel Riu Buena Vista All Inclusive Adeje
  • Riu Buena Vista All Inclusive
  • ClubHotel Riu Buena Vista All Inclusive Hotel Adeje
  • ClubHotel Riu Buena Vista All Inclusive Hotel
  • Riu Buena Vista Adeje
  • Hotel Riu Buena Vista
  • Hotel Riu Buenavista Hotel
  • Hotel Riu Buenavista Adeje
  • Hotel Riu Buenavista Hotel Adeje

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.