"good staff, location , food, site and facilities. does what it says on the tin. " More
8 Mar 2020 by Louise, Guest relations
Dear guest, We regret not having met your expectations this time. Our main goal is that our customers feel welcome and apologize if it this, at any point of your stay, has not been the case. We will take your comments into consideration and continue working hard every day to make each and every guest happy while staying at the Labranda Isla Bonita. Kind regards,
22 Feb 2020 by Louise, Guest relations
Dear guest, We thank you for your review. Your feedback helps us to improve our services, and we are happy to read we have met with most of your expectations. We would be delighted if you would come and visit us again in future. Kind regards
20 Aug 2019 by rrpp
Thank you
28 Jan 2019 by Public Relations
Dear Guest , I cannot thank you enough for your kind comments on tripadvisor with regards to your recent stay. I will personally relay your feedback to our staff who will be glad to know that his efforts contributed to your enjoyable stay. We at the LABRANDA ISLA BONITA take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. I truly hope to welcome you back in the not so distant future. Please do not hesitate to contact me should you require any assistance in the future. Yours sincerely The hotel management
28 Nov 2018 by Public Relations
Dear madam /sir, Thank you for taking the time to post review on this website We were sorry to learn that you were disappointed with your recent stay at the hotel and would apologize for the fact that you have not as yet received a response to the issues you raised on departure. We always endeavor to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. Kind Regards
17 Jan 2018 by Hotel Isla Bonita
Dear Asta, We want to thank you for your comments as your review helps us to improve our services. We are sorry to read that we have not met your expectations. We have taken note of your suggestions and see what we can do to improve. Kind regards, The Hotel Management