10 Feb 2020 by M.C MAHFOUD FILALI
Dear Guest, First of all we are really sorry to learn that your stay in Kenzi Europa was not up to your expectations. Regarding your remarks: - All our rooms have a private balcony overlooking the pool or the sea. - The rooms are equipped by good furniture (including fridge and bin), daily cleaned and we provide all the amenities (towels, soap, shampoo…), also we don’t hesitate to give our guest the best room according to our availability. - Regarding the coffee and tea in the room, we inform you that we do have a room service (extra charged) providing to our guests drinks and foods and this service is available 24/24H. Sincerely,
22 Apr 2019 by M.C MAHFOUD FILALI Directeur Général
Dear Ross, Thank you for taking the time to share this lovely review with us. We are delighted to hear that you received such wonderful service while with us and glad to found that you enjoyed your stay among us. Your full satisfactions enchant us and we will be honored to welcome you again for your next stay in Agadir with the same quality of our services. Best regards,
27 Mar 2019 by M.C MAHFOUD FILALI Directeur Général
Dear Guest, First of all, we would like to thank you for choosing our hotel Kenzi Europa for your holiday in Agadir. Concerning the breakfast we offer a very rich and varied breakfast which can meet the different choices and tastes of our customers. We hope to welcome you again in order to provide you our best services. Best regards
18 Nov 2019 by M.C MAHFOUD FILALI General Manager
Dear Guest, We are very grateful for all your good and encouraging comment. It is a pleasure to learn that you thoroughly enjoyed your vacation with us and we are happy that you appreciate many aspects of your stay. Concerning your remark, we asuure you that we do our best to maintain the quality of our equipments. We certainly look forward to welcoming you back to Kenzi Europa very soon. Kindest regards,
28 Jun 2019 by M.C MAHFOUD FILALI Directeur Général
Dear Guest, Thank you for choosing our hotel for your stay and thank you once for your score. We will be more than happy to welcome you again for your next visit. Warmest regards,
11 Apr 2018 by M.C MAHFOUD FILALI Directeur Général
Cher Client, Nous sommes désolés de noter votre insatisfaction suite à votre séjour au Kenzi Europa. Nous vous informons que nous avons bien pris note de toutes vos remarques. Concernant le coffre fort nous vous assurons qu'il est bien affiché sur notre site web et que le supplément pour le coffre est de 25 Dhs par jour. Nous espérons avoir l'opportunité de regagner votre confiance lors d'un prochain séjour. Sincèrement,
All-inclusive room rates at Kenzi Europa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Some rates at Kenzi Europa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the private sandy beach, located just 100 meters away. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Kenzi Europa, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a complimentary water park, a free kid's club and a kids' pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Agadir hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Offsite parking reservations required
Kenzi Europa offers 236 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath. This Agadir hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free buffet breakfast.
The Valentino – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine.
Moroccan – Overlooking the garden, this restaurant serves lunch and dinner.
24-hour room service is available.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 2 the outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.
Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kenzi Spa has 2 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.