"Noisy building work in next room .drilling and banging all day.most days.phoned reception.didnt stop.no tea or coffee making facility in room.No drink ... " More
30 Apr 2019 by Sabiri Aabir
Cher client, Merci d'avoir pris le temps de partager vos précieux commentaires. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour avec notre personnel et la qualité de nos services . Soyez assuré que nous avons bien examiné votre rapport et que nous travaillerons à améliorer les domaines qui vous préoccupent. Vous recevoir en tant qu'invité est un plaisir merveilleux et nous espérons pouvoir vous revoir bientôt! Cordialement
28 Jan 2020 by Reservation team
Dear Eddy, We are again deeply sorry that your experience wasn’t up to your expectations. At Royal Atlas we are striving to provide the best guest experience for each of our traveler and to make their stay as pleasant as possible, we sincerely regret that we have disappointed you so terribly. We truly hope that you will give us the opportunity to offer you a more satisfying experience and regain your confidence in the future Yours sincerely,
28 Jan 2020 by Reservation team
Dear Jay, We are again deeply sorry that your experience wasn’t up to your expectations. At Royal Atlas we are striving to provide the best guest experience for each of our traveler and to make their stay as pleasant as possible, we sincerely regret that we have disappointed you so terribly. We truly hope that you will give us the opportunity to offer you a more satisfying experience and regain your confidence in the future Yours sincerely,
28 Jan 2020 by Reservation team
Dear guest, We would like to thank you for taking the time to share your impressions. We hope that we will have the opportunity to welcome you again, Yours respectfully,
3 Mar 2020 by Best regards
Dear Customer, We would first like to thank you for taking the time to write a review following your recent stay at the Royal Atlas & SPA. We sincerely regret that your experience has not lived up to your expectations. We have also taken note of your remark. Rest assured that we are constantly working on improving our services and the quality of our products, and that your comments will be shared with the catering team. However, we want you to give the opportunity to prove yourself during a future stay that we do everything we can to maintain a level of excellence and meet the requirements of our customers. Best regards
5 Aug 2019 by ROYAL ATLAS & SPA
Dear Customer , Thank you for taking the time to give us your opinion about your experience at the hotel. We are disappointed to read that you experience did not meet you expectations and are currently investigating your feedback on the service standards. Once again we would like to thank you for taking the time to write to us. With kind regards,
5 Aug 2019 by ROYAL ATLAS & SPA
Dear Customer , Thank you for taking the time to write this review. I am pleased to read that you had good experience with us and found our team ‘caring and attentive. We pride ourselves on an extremely high level of service, so it is good to find that the professional and attentive service of our team is so valued. We look forward to welcome you back in the future. Sincerely yours,
29 Apr 2019 by Sabiri Aabir
Dear customer, I was most concerned to read your comments on Expedia, outlining the disappointment you experienced during your recent stay with us. Firstly, please accept my sincere apologies for the experience you had with our services. We will certainly look into the issues you brought to our attention. Once again, please accept our apologies for any inconvenience experienced and we do hope that we will have the pleasure of welcoming you back in not too distant future. Once again we would like to thank you for taking the time to write to us. With kind regards,
29 Jan 2020 by L'équipe réservation
Cher client, Nous vous remercions d'avoir pris le temps de partager vos impressions à la suite de votre séjour dans notre établissement. Nous espérons avoir l'opportunité de vous recevoir à nouveau et de vous offrir une expérience plus satisfaisante, Sincèrement,
This property is closed from 1 September 2022 to 31 December 2022 (dates subject to change).
Simply step outside to unwind on the hotel's beach. At Royal Atlas & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Smoking is allowed in designated areas at this 5-star Agadir hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Royal Atlas & Spa offers 338 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
OCEAN – This buffet restaurant overlooks the pool and garden.
ANDIAMO – Overlooking the garden, this theme restaurant only serves dinner. Reservations are required.
AL YAKOUT – This theme restaurant only serves dinner.
ANNAKHIL – Overlooking the ocean and pool, this family restaurant only serves lunch. Guests can enjoy drinks at the bar.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
DANIEL JOUVANCE has 7 treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
