19 Sep 2019 by Hanane R. Quality Director
Cher client, Nous sommes désolés de lire que votre séjour parmi nous n'ait pas répondu à vos attentes. Nous restons à votre entière disposition si vous souhaitez nous contacter directement afin de nous apporter plus de précisions sur votre expérience. Très cordialement,
10 Jul 2019 by Sara Bounouar
Hello , Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Sofitel Agadir Royal Bay will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
23 May 2019 by Sara Bounouar
Bonjour , Nous tenons à vous remercier pour avoir publié cette appréciation sur votre récent séjour au sein de notre hôtel Sofitel Agadir Royal Bay . Nous sommes heureux de lire que vous avez pleinement profité de vos vacances et ne pouvons qu'être d'accord avec vous sur l'impact que les interactions avec notre personnel peuvent avoir sur l'expérience générale vécue chez nous. Toute l'équipe travaille sans relâche afin de garantir un impeccable service et une expérience mémorable au sein de nos hôtels. Très cordialement . Sara Bounouar Responsable Sur les Relations Publiques
All-inclusive room rates at Sofitel Agadir Royal Bay Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Sofitel Agadir Royal Bay Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sofitel Agadir Royal Bay Resort such as the free kids' club and the outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. This luxury hotel also offers a kids' pool, a health club and a steam room. Self parking is free. Smoking is allowed in designated areas at this 5-star Agadir hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Sofitel Agadir Royal Bay Resort offers 273 forms of accommodation with minibars and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy buffet breakfast for a fee.
Main Restaurant – This restaurant serves breakfast, lunch and dinner.
La Nasse – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available. Open daily.
So Good – This restaurant specialises in Japanese cuisine and only serves dinner. A children's menu is available. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.