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4.6 out of 5

"Beautiful beach, elegant resort, excellent food in the buffet, very pleasant staff, pretty gardens, coffee machine in room, nice little touches throug ... " More

By a verified traveller on Sun 15 Sep 2019

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Classic Room, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£230* Per night/room 1 Sep - 2 Sep

Classic Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, Garden View (Open Plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Bungalow Front Sea View sharing a pool

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Bungalow, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Elounda Bay Palace, a Member of the Leading Hotels of the World's great location. During your stay, you're just a quick walk from Alykes of Elounda. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 1974, this 5-star hotel has 262 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, room service and hairdryers
  • Free WiFi
  • Free self-parking
  • Enjoy Greek cuisine with a beachfront location at Thalassa Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to mud baths or massages at ESPACE VITALITE CHENOT
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, tennis courts and a health club
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Alykes of Elounda and Hiona Beach
  • Dogs welcome free of charge (restrictions apply)

Elounda Bay Palace, a Member of the Leading Hotels of the World ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Elounda Bay Palace, a Member of the Leading Hotels of the World

Everyone (5) Couples (2) Family (2) Friends (2)
5 out of 5

Posted by on 13 Oct 2019

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4 out of 5
Beautiful beach, elegant resort, excellent food in the buffet, very pleasant staff, pretty gardens, coffee machine in room, nice little touches throughout - fresh roses in room, waiter push button call from sun loungers.

Posted by on 15 Sep 2019

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5 out of 5

Posted by on 20 Jun 2019

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5 out of 5
Excellent service and a beautiful location, would highly recommend.

Posted by on 11 Jun 2019

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5 out of 5

Great family relaxing holiday

Elounda Bay is situated about an hour from the airport, Heraklion. However the journey is well worth it as the resort is complete paradise. With lots of choice of food, activities and various beaches you are never short of choice. It is very popular for families.

Posted by on 12 Aug 2014

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5 out of 5
Alles war perfekt... Will return for sur next yesr

Posted by on 10 Oct 2020

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5 out of 5

Great beach, wonderful view

Great to relax, wonderful and very clean beach, working AC, friendly staff

Posted by , from Lucerne on 17 Sep 2017

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4 out of 5

Magnifique hotel

Nous avons eu la chance d'etre surclasses. Dommage que le personnel de reception ne prenne pas le temps de bien expliquer les changements qui resultent de la fermeture d'une partie de l'hotel, ce dont nous n'avons ere informes que 3 jours avant le depart !!!

Posted by on 2 Nov 2015

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4 out of 5

Site magnifique.

Manque d'information de la part du personnel suite à la fermeture d'une partie de l'hôtel.

Posted by on 26 Oct 2015

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5 out of 5

Hammerhafter Urlaub

Das Hotel hat meine Erwartungen übertroffen. Die Anlage ist wunderschön, das Essen sehr gut (Preise etwas hoch) alles sehr sauber! Würde sofort wieder gehen.

Posted by on 11 Oct 2015

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About the Elounda Bay Palace, a Member of the Leading Hotels of the World

Location Elounda, Agios Nikolaos, Crete Island 72053

Property Features

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Elounda Bay Palace, a Member of the Leading Hotels of the World such as the free kids' club and the seasonal outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a kids' pool, a health club and a steam room. Free self parking is available. This 5-star Agios Nikolaos hotel is smoke free.

  • 262 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1974
  • Bar on the beach
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (66.1 km / 41.1 mi)
  • Parking: Free self parking

Room Amenities

Elounda Bay Palace, a Member of the Leading Hotels of the World offers 262 forms of air-conditioned accommodation with a safe and complimentary bathrobes. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Agios Nikolaos hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Thalassa Restaurant – This beachfront seafood restaurant specialises in Greek cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Ariadne Taverna – This beachfront restaurant specialises in Greek cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Aretoussa main Restaurant – Overlooking the ocean and garden, this restaurant specialises in Greek cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Blue Lagoon Restaurant – This beachfront fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Argonaut Restaurant – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Basketball on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Waterskiing on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, ESPACE VITALITE CHENOT. Services include massages. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code in the restaurants.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 11 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Elounda Bay Palace a Member of the Leading Hotels of the World
  • Elounda Bay Palace Hotel

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.