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Hotel Description

The free breakfast at Wyndham Grand Crete Mirabello Bay gets good marks from our customers. During your stay, you'll be within walking distance of Lake Voulismeni. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1971, this 5-star hotel has 311 rooms over 6 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, minibars and room service (during limited hours)
  • Free hot/cold buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Sirens Main Restaurant, one of the property's 5 restaurants
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at Aegeo Spa
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a health club and a playground
  • Guests speak favourably about the breakfast and the beach
  • 6 minutes by car from Lake Voulismeni and 8 minutes from Alykes of Elounda
  • Airport shuttle service available for a fee

Family Room, 2 Bedrooms

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Duplex, Garden View (Maisonette)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Bungalow, Pool Access

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, Bay View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Wyndham Grand Crete Mirabello Bay ratings based on 4 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Grand Crete Mirabello Bay

Everyone (1) Couples (1) Family (2)
3 out of 5
My room was dusty and the balcony dirty from wind born dirt. I had to ask for both to be cleaned. The corridor was not hovered once in 15 days.

Posted by on 26 Sep 2019

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Comment from Hotel Management

9 Oct 2019 by General Manager

Dear Guest, Thank you for staying at Wyndham Grand Mirabello Bay and for taking your time to rate your experience with us. Regarding the cleanliness, accept our sincere apologies for any inconvenience you had with the cleanliness of our grounds. Rest assured, your comments will be shared with our management team to properly address your concerns. We are sorry that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind Regards, Aris Moustakas General Manager

4 out of 5
Great location, the service was friendly and professional.Although a large hotel you were never short or in a queue for facilities or services.

Posted by on 21 Aug 2019

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Comment from Hotel Management

9 Sep 2019 by General Manager

Dear Guest, Thank you for spending your summer vacations in Wyndham Grand Crete Mirabello Bay and sharing your positive review. We were truly pleased to know that you were happy with your stay and hope to welcome you back soon. Kind regards, Aris Moustakas General Manager

3 out of 5
Zimmer könnten renoviert werden und vor allen Dingen besser gesäubert werden

Posted by on 31 Aug 2019

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Comment from Hotel Management

9 Sep 2019 by General Manager

Dear Guest, Thank you for staying in our hotel and for taking your time to write your review. We regret to read that you were not pleased with your stay though. Regarding the general cleanliness of the rooms, we would like to state that all our rooms are cleaned thoroughly following all the health and safety regulations. In addition, please note, that there are many renovations planned for next season, in hopes that we can vastly improve our guest's experience. We hope that despite the inconveniences we can welcome you back again in the future. Kind regards, Aris Moustakas General Manager

2 out of 5
Umgebung Top!!! Da würde ich jederzeit wieder kommen! Sauberkeit im Hotel ein totales Flop. Personal wandert schlafend herum. Dieses Hotel verdient niemals 5 Sterne. Freundliche Grüsse

Posted by on 20 Aug 2019

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Comment from Hotel Management

9 Oct 2019 by General Manager

Dear Guest, Thank you for staying at Wyndham Grand Mirabello Bay and for taking your time to rate your experience with us. Regarding the general cleanliness, we would like to state that all our public spaces and rooms are cleaned thoroughly following all the health and safety regulations. We are sorry that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind Regards, Aristeides Moustakas General Manager

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Wyndham Grand Crete Mirabello Bay, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 poolside bars. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a free kid's club, a kids' pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 5-star Agios Nikolaos hotel.

  • 311 guestrooms or units
  • 6 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -3
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (60.1 km / 37.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Wyndham Grand Crete Mirabello Bay offers 311 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Sirens Main Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.

Elia Restaurant – This poolside restaurant serves lunch and dinner. Open daily.

Thea Lobby Bar – This lobby lounge overlooks the ocean. Open daily.

Yacht Beach Bar – This bar is located on the beach. Open daily.

Asterias Pool Bar – This bar is located by the pool. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

2 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Waterskiing on site
  • Motor boating on site

Spa Services

Aegeo Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property enforces a strict dress code in the restaurant.For details, please contact the property using the number provided on the booking confirmation email.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Property Registry Number – 094033018

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Grand Crete Mirabello Bay Hotel Agios Nikolaos
  • Wyndham Grand Crete Mirabello Bay Hotel
  • Wyndham Grand Crete Mirabello Bay Agios Nikolaos
  • Wyndham Crete Mirabello Agios
  • Wyndham Grand Crete Mirabello
  • Wyndham Grand Crete Mirabello Bay Hotel
  • Wyndham Grand Crete Mirabello Bay Agios Nikolaos
  • Wyndham Grand Crete Mirabello Bay Hotel Agios Nikolaos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Wyndham Grand Crete Mirabello Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.