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Room, 2 Single Beds, Non Smoking, Garden View (Mughal Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£81* Per night/room 5 Dec - 6 Dec

Royal Suite, 1 Bedroom, Non Smoking (Royal Mughal Suite)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Garden View (Mughal Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Garden View (Mughal Chambers)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

ITC Mughal, A Luxury Collection Resort & Spa, Agra's great location gets high marks from our customers. During your stay, you'll be within walking distance of Taj Mahal. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine at Peshawri, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with body wraps, body scrubs or manicures and pedicures at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the pool and the quiet location
  • 1.2 mi (2 km) from Taj Mahal and 2.1 mi (3.4 km) from Agra Fort

ITC Mughal, A Luxury Collection Resort & Spa, Agra ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for ITC Mughal, A Luxury Collection Resort & Spa, Agra

Everyone (1)
1 out of 5
This is not a five star hotel. Rooms are dated. Hotel staff need training on hospitality. Less than mediocre in general. I started off by asking for a room change after seeing the state of the bathroom . I didn’t think I could come out feeling clean after a shower in there. Tile grout was grotty. Shower curtain( not seen one in a decent hotel for a while) looked not quite right, patches of dirt on bedroom walls etc. I was informed I was in a “traditional room” but was promptly moved to another room which was a bit better although there were stains on rug etc Went to bar for a drink, limited range of wines. Cheap wines at expensive prices . Ended up asking for Indian fizz which tasted slightly decent. Bar staff brought some peanut and crisps with half a thumb in the bowl touching the peanuts. Happened on both occasions I ordered from bar during my stay. Dinner was ok and restaurant staff margininally better than bar staff . Breakfast was ok although took their sweet time in bringing what I ordered. It was originally given to wrong person. They were super quick with the bill though. Waiter barked at me (felt like it anyway) to sign in correct place . I couldn’t wait to leave next day so got up early to check out. Got to reception and asked to checkout . Two of the female staff started arguing about something presumably in Hindi. Then one stomped off still mumbling. The other then started processing my checkout while having a discussion with another colleague.

Posted by on 14 Oct 2018

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About the ITC Mughal, A Luxury Collection Resort & Spa, Agra

Location Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh 282001

Property Features

ITC Mughal, A Luxury Collection Resort & Spa, Agra offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 6846 square feet (636 square metres) and includes conference centres. A hot tub, a steam room, and spa services are also featured at the luxury ITC Mughal, A Luxury Collection Resort & Spa, Agra. Free self parking is available. Smoking is allowed in designated areas at this 5-star Agra hotel.

  • 233 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6846 sq ft of conference space
  • 636 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Agra Fort Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

ITC Mughal, A Luxury Collection Resort & Spa, Agra offers 233 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Peshawri – This theme restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Taj Bano – This buffet restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Mughal Pavilion – This buffet restaurant serves breakfast, lunch and dinner. Open selected days.

Maikhana, The Lobby Bar – This lobby lounge only serves light fare. Open daily.

Bagh-e-Bahar Lounge – Overlooking the garden, this bar only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness centre.

Children aged under 18 years old are not allowed in the health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Kaya Kalp has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2360.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at ITC Mughal, A Luxury Collection Resort & Spa, Agra

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must book yoga sessions (surcharge) 1 day in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Car recommended
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5540
  • Christmas Eve (24 December) Gala Dinner per child: INR 2360 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 9490
  • New Year's Eve (31 December) Gala Dinner per child: INR 2950 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: INR 1416 per person (approximately)
  • Rollaway bed fee: INR 2360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agra ITC
  • Agra Mughal
  • ITC Agra
  • ITC Agra Mughal
  • ITC Mughal
  • ITC Mughal Agra
  • ITC Mughal Hotel
  • ITC Mughal Hotel Agra
  • Mughal Agra
  • Mughal ITC
  • Agra Itc Mughal Hotel
  • Itc Mughal, Agra Hotel Agra
  • Sheraton Agra
  • ITC Mughal Agra Hotel
  • ITC Mughal Luxury Collection Hotel Agra
  • ITC Mughal Luxury Collection Hotel
  • ITC Mughal Luxury Collection Agra
  • ITC Mughal Luxury Collection
  • ITC Mughal a Luxury Collection Hotel Agra

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.