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4.5 out of 5

"We enjoyed our stay, the staff was lovely, friendly and always willing to help. But the quality of food and drinks was a big disappointment. Food: 90% ... " More

By a verified traveller on Mon 15 Jan 2018

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Senior Suite, 1 King Bed, Jetted Tub, Sea View (--IN)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms, Balcony (--IN)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite, Balcony, Partial Sea View (--IN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Balcony, Sea View (--IN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Suite, Sea View (Superior Junior Suite Sea - IN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Balcony (--IN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Riu Sri Lanka - All Inclusive's walkable location. During your stay, you're just a quick walk from Ahungalla Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This 5-star resort has 501 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Riti Panna, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to facials, massages or body treatments at Renova
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a playground
  • Guests have great things to say about the helpful staff and the area's walkability
  • Just a 5-minute walk from Ahungalla Beach and a 2-minute drive from Kosgoda Beach

Hotel Riu Sri Lanka - All Inclusive ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Sri Lanka - All Inclusive

Everyone (3) Couples (2)
3 out of 5

Nice hotel, but not 5* level

We enjoyed our stay, the staff was lovely, friendly and always willing to help. But the quality of food and drinks was a big disappointment. Food: 90% of items stay the same every day, 60% of those have "flat" taste, no seasoning is made. We we dreaming about good fruits before coming to Sri Lanka..there were fruits in the hotel, but if you go outside and walk 300m you can find a local market with much bigger choice and better quality. Why not give the clients this quality? Drinks: the milk is made of powder (the restaurant manager was very surprised when I asked to have the "real" milk..he actually said "Don't you like the powder one?" Show me the one who does), water is added in all juices and smoothies, all alcohol is of very bad quality and the choice of drinks is very limited. We had a problem with shower in the room, the temperature was changing cold/hot all the time. We reported to the reception 3 times, the staff promised to fix the problem or switch the room. Neither the first, nor the second was done. We agree that concidering the fact that you can eat all day and in unlimited quantities, the price we pay is fair..but since you call yourself a 5 star hotel, please think more about the quality. The country is lovely and will definitely stay in our memory, but not the hotel.

Posted by on 15 Jan 2018

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5 out of 5

Excellent Hotel ,close to beech ,3 swimming pools,

Pros: Everything
Location: 2 1/2 - 3hours from the airport ,but its worth it
Took me 48 years ,but now I know where one of the best hotels in the world is Food was excellent ,Staff were too, I had a great birthday in the Asian Buffet , Great Service

Posted by , from sussex ,UK on 16 Sep 2017

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5 out of 5

Posted by on 14 Mar 2020

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5 out of 5
Das Resort ist hervorragend es gibt nichts zu bemängeln. Das Personal ist sehr nett, stets hilfsbereit und hat uns sehr verwöhnt. In diesem Hotel ist der Gast noch König.

Posted by on 24 Nov 2019

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4 out of 5
Schöne Anlage, wurde ca. im Jahr 2016 fertiggestellt. Die Zimmer waren immer sauber. Die Mitarbeiter sehr aufmerksam und freundlich. Immer ein Lächeln und zuvorkommend. Das Buffet war sehr vielfältig und gross. Es wurde sehr viel Wert auf Frische gelegt. Jederzeit gerne wieder.

Posted by , from Bern on 15 Jan 2019

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5 out of 5

3 jours de repos avant notre retour

Pros: la situation, les piscines, le buffet, le confort des chambres.
Location: les établissements de protection des tortues. Les ballades en bateau dans un décor de rêve sur la mado river (nous avons vu 2 crocodiles...)
Nous avons choisi séjourné 3 jours au riu à 6 personnes après avoir fait le tour du Sri Lanka. C'est un très grand complexe. Les chambres sont très confortables. les buffets sont immenses et la nourriture est très bonne. Beaucoup de personnel à notre service et pas d'attente pour accéder aux salles de restauration. Les 3 piscines sont très agréables. Le bar accessible depuis une des piscines est très apprécié. la vue sur l'océan depuis les piscines à débordement et les chambres est magnifique. Une de nos chambres située prés de la route était un peu bruyante. Les chauffeurs au Sri Lanka utilisent le klaxon à haute dose et le matin ça résonne. Le manager a été réceptif à cette remarque et nous a permis de garder une de nos 3 chambres jusqu'à 17h et offert les repas du jour du départ pour les 6 participants. Un geste commercial que nous avons bien apprécié. Nous l'en remercions.

Posted by , from Valenciennes on 12 Mar 2018

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About the Hotel Riu Sri Lanka - All Inclusive

Location Ahungalla Beach, Ahungalla, 80500

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

  • Buffet and à la carte dining
  • All meals included
  • Minibar (all beverages included)

Property Features

Hotel Riu Sri Lanka - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Sri Lanka - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a kids' pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. Free breakfast is served daily. Public spaces have free WiFi. A nightclub, a terrace, and a free kid's club are also featured at the luxury Hotel Riu Sri Lanka - All Inclusive. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Ahungalla property.

  • 501 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Limited onsite parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hotel Riu Sri Lanka - All Inclusive offers 501 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Riti Panna – This buffet restaurant specialises in international cuisine and serves lunch and dinner.

Ceylon – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.

Kaori – This restaurant specialises in Asian cuisine. Open daily.

La Forchetta – This restaurant specialises in Italian cuisine. Open daily.

Saute – This restaurant is located on the beach. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and body treatments. The spa is equipped with a steam room.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This is a designated quarantine property. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This is a designated quarantine property. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Riu Sri Lanka - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Debit cards

Hotel Names

  • Hotel Riu Sri Lanka Galle
  • Hotel Riu Sri Lanka Ahungalla
  • Hotel Riu Sri Lanka All Inclusive Ahungalla
  • Riu Sri Lanka Ahungalla
  • Riu Sri Lanka
  • Hotel Riu Sri Lanka All Inclusive
  • Riu Sri Lanka All Inclusive Ahungalla
  • Riu Sri Lanka All Inclusive
  • Hotel Riu Sri Lanka All Inclusive Ahungalla
  • Hotel Riu Sri Lanka All Inclusive
  • Hotel Riu Sri Lanka - All Inclusive Ahungalla
  • All-inclusive property Hotel Riu Sri Lanka - All Inclusive
  • Hotel Riu Sri Lanka - All Inclusive Ahungalla
  • Riu Sri Lanka All Inclusive Ahungalla
  • Riu Sri Lanka All Inclusive
  • Hotel Riu Sri Lanka - All Inclusive All-inclusive property
  • Hotel Riu Sri Lanka
  • Riu Sri Lanka All Inclusive

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.