Air New Zealand is New Zealand's national carrier and has been in existence for over 70 years. New Zealand Airways is committed to offering the very best that New Zealand has to offer and to reflect the great culture and diversity of its people. Twice a winner of Air Transport World's 'Airline of the year' award, Air New Zealand is a confident, stylish and friendly airline offering that extra something to passengers. Air New Zealand is a member of the Star Alliance network.
Voted World's Best Premium Economy Class product in the Word Airline Awards in 2013, Air New Zealand offers Premium Economy, a cabin between economy and business, on its 767, 777, 747 and 787 aircraft.
Air New Zealand is highly regarded for its service and flair of operations and regularly receives positive passenger experience comments. Long haul economy flights use a mix of Boeing 777, 747 and 787 aircraft each offering a personal screen, generous legroom and highly rated inflight cuisine.
The on-demand entertainment system is accessed through a personal screen and has an extensive range of entertainment options. Premium New Zealand wines accompany exquisite New Zealand-inspired cuisine and a self-service refreshment area is available throughout the journey. If you're fortunate enough to be seated in a 'spaceseat' and want a bit of extra privacy then choose the outer ones, they're angled towards the windows.
The Boeing 777-300ER is equipped with 'spaceseats', the new curved seats that make you feel as if you've stumbled into business class. You can check that the aircraft you are flying in is fitted with these, as at present they're only fitted on the 777-300ER. The 777-200 is fitted with the standard economy seat in a 3-3-3 layout, albeit with added legroom and recline.
Air New Zealand's inflight magazine, Kia Ora, is packed full of New Zealand related items and articles related to travel. The entertainment offering is via a 10.6 inch personal touch screen and has over 580 hours of content, films, TV box sets, video games, dedicated kids' section, news feed and YouTube channels. In addition to this there are USB and iPod connections on every seat. Air New Zealand publishes a monthly list online of the films that are available.
Air New Zealand calls its business offering Business Premier in a bit to differentiate it from its competitors. The seats are luxurious wide leather and convert to a 6' 6” bed complete with cotton pillow, sleeping sheet and duvet. The on-demand entertainment system is accessed through a 10.4-inch personal screen. Active noise cancellation headphones ensure crystal clear sounds and there's a dedicated section with content specifically for children. An amenity kit is provided which contains Clarins products. Premium New Zealand wines accompany exquisite New Zealand-inspired cuisine. A self-service refreshment area is available throughout. From the Koru Lounge through to the staff, Air New Zealand is a star performer and highly rated by passengers.
Air New Zealand staff are on hand to handle any baggage related queries. Premium Economy doesn't entitle use of the Koru lounge but the chances are that you will feel refreshed enough not to need it. Air New Zealand operates its own frequent flyer program. For long haul travel the rewards can soon stack up and for business travellers the rewards can be enticing.
Air New Zealand operates a European hub from London Heathrow airport, connecting Frankfurt, Munich and Istanbul. London Heathrow is the gateway to the Americas from Europe. Air New Zealand offers economy and premier economy on its flights to Europe, the difference being an increase in seat width and legroom. The increase in legroom can be as much as 10 inches more than the standard seat, to take advantage of this upgrade to a recliner you need to fly on the 787 Dreamliner which, does not at present fly the Auckland-London route.
Flights from Auckland to London Heathrow utilise the Boeing 777-200 or 300 aircraft, with the 300 variant offering sightly more in term of features. Both have generous legroom with the ability to upgrade to premier economy. On board the 39 variant there is the ability to order your meal via your personal screen so meals can be eaten at a time that suits you. The quality of the cuisine on offer is high and reflects the national influences of New Zealand, including many of the excellent wines from New Zealand winemakers.