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Rainforest Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Suite - Ocean & Island Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury House, 4 Bedrooms (Adults Only)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Hotel Description

During your stay at Whitsundays Rainforest Retreat, you're just a quick walk from Whitsunday Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Within a 10-minute walk of Whitsunday Shopping Centre and Bicentennial Park
  • Airport shuttle service available for a fee

Whitsundays Rainforest Retreat ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Whitsundays Rainforest Retreat

Everyone (1)
5 out of 5
Alles super. Beste Lage wenn man ein Auto hat. Wunderschön

Posted by on 13 Oct 2017

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Comment from Hotel Management

26 Nov 2017 by Pete

Glad you had a great time guys. Pete

About the Whitsundays Rainforest Retreat

Location Lot 100, 13 Border Drive, Cannonvale, QLD 4802

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:

  • Swimming pool

This property will be closed from 4 April 2024 to 30 September 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

As a guest of Whitsundays Rainforest Retreat, you'll find an indoor pool, spa services, and a library. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) is available for a fee. A terrace, tour or ticket assistance, and a BBQ are also featured at Whitsundays Rainforest Retreat. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cannonvale hotel.

  • 18 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Conference centre
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Whitsundays Rainforest Retreat offers 18 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Coffee maker
  • Housekeeping (daily)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

Central Facility – On-site bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10 AM - 9:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Whitsundays Rainforest Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 10 AM
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 99.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 40 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Whitsundays Rainforest Retreat Hotel Cannonvale
  • Whitsundays Rainforest Retreat Hotel
  • Whitsundays Rainforest Retreat Cannonvale
  • Whitsundays Rainforest Retreat Airlie Beach/Whitsunday Islands
  • Whitsundays Rainforest Retrea
  • Whitsundays Rainforest Retreat Hotel
  • Whitsundays Rainforest Retreat Cannonvale
  • Whitsundays Rainforest Retreat Hotel Cannonvale

You should know

  • Pool access available from 10 AM to 9 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.