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 Aix-en-Provence •1 Room
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Best Western Plus Hôtel de l'Arbois

0-star property
97 Rue Docteur Albert Aynaud, Aix-en-Provence, Bouches-du-Rhone 020 3788 4841
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4.3 out of 5
Excellent!
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Points Of Interest

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Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£65* Per night/room 18 Feb - 19 Feb

Executive Room, 1 King Bed, Non Smoking (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Garden View (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Balcony (Larger Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, 1 Queen Bed, Non Smoking (with Extra Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hôtel de l'Arbois. During your stay, you're just a quick walk from Pole d'Activites d'Aix en Provence. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the breakfast and the location
  • Steps from Pole d'Activites d'Aix en Provence and a 5-minute drive from Aix-Marseille Golf
  • Cats and dogs welcome for a fee

Best Western Plus Hôtel de l'Arbois ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hôtel de l'Arbois

Everyone (2) Couples (2) Business (1)
5 out of 5

Posted by on 15 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by BW Plus Hôtel de l'Arbois***

Thanks for your review

5 out of 5
Pros: la literie qui est juste incroyable et proximité avec mon lieu de réunion
Cons: rien à faire autour
très bonne expérience. La literie est impeccable, le personnel sympa.

Posted by on 28 Sep 2017

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4 out of 5

Très bon BW

un hôtel très confortable , literie de qualité salle de bain propre et spacieuse ,

Posted by on 11 Oct 2016

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4 out of 5

Trés bonne nuit

séjour court mais trés agréable. Certes ce n'est pas le centre d'Aix (8 kms) mais l’hôtel vaut bien cet effort

Posted by on 10 Jun 2014

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3 out of 5

Pb de chauffage

Cette semaine là, il faisait chaud, la climatisation était à l'arrêt et le chauffage en service. Résultats : La température de la chambre était au moins à 25°C et lorsque la fenêtre était ouverte il y avait le bruit de la circulation et les moustiques. J'ai très mal dormis toute la semaine et je suis rentré épuisé de ce séjour. Situation à améliorer. Cordialement.

Posted by on 27 Oct 2013

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5 out of 5

TRES BON HOTEL!

SEJOUR DETENTE TOUT ETAIT TRES AGREABLE! REPAS TRES BONS EQUIPE PARFAITE!..EXELLENT ACCUEIL..TRES A L ECOUTE ET QUI FAIT TOUT POUR ETRE AGREABLE..REACTIVITE ET DYNAMISME SURPRENANTS!..BRAVO!

Posted by on 14 Jun 2012

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About the Best Western Plus Hôtel de l'Arbois

Location 97 Rue Docteur Albert Aynaud, Aix-en-Provence, Bouches-du-Rhone 13100

Renovations + Closures

The following facilities are closed on Sunday, Friday and Saturday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Best Western Plus Hôtel de l'Arbois. Free self parking is available. This 4-star Aix-en-Provence hotel is smoke free.

  • 56 guestrooms or units
  • 3 levels
  • Built in 2008
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Aix-en-Provence TGV Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Hôtel de l'Arbois offers 56 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. 82-cm LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Restaurant de L Arbois – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

The property’s restaurant is open from Sunday to Thursday 7-9:30 PM only.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 17 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Property does not offer on-site COVID-19 testing
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.50 per person (approximately)
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel L Arbois
  • Best Western Hotel L Arbois Aix-en-Provence
  • Best Western Hotel l'Arbois Aix-en-Provence
  • Best Western Hotel l'Arbois
  • Best Western l'Arbois Aix-en-Provence
  • Best Western l'Arbois
  • Plus L'arbois Aix En Provence
  • Best Western Hotel de l'Arbois
  • Best Western Plus Hôtel de l'Arbois Hotel
  • Best Western Plus Hôtel de l'Arbois Aix-en-Provence
  • Best Western Plus Hôtel de l'Arbois Hotel Aix-en-Provence

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.