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3.7 out of 5

"for a 4 star hotel to offer paper cups and no spoons is a downright insult to customers. could do better should do better. aaaaaaaapathetic. " More

By kenneth m. on Tue 19 Apr 2016

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 3 Sep - 4 Sep

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The quiet rooms at Mercure Chambery Centre get high marks from our customers. During your stay, you're just a quick walk from Elephants Fountain. Free WiFi in public areas, a bar and breakfast (surcharge) are available. Built in 1991, this 4-star hotel has 81 rooms over 6 floors. All rooms offer free WiFi and plasma TVs.

  • Air-conditioned rooms with plasma TVs, minibars and room service
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the low noise level and comfy beds
  • 7 minutes by car from Chamnord Shopping Center and 9 minutes from Carre Curial
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Mercure Chambery Centre ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Chambery Centre

Everyone (1) Couples (1)
3 out of 5

poor offers

for a 4 star hotel to offer paper cups and no spoons is a downright insult to customers. could do better should do better. aaaaaaaapathetic.

Posted by on 19 Apr 2016

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4 out of 5
Auf der Durchreise kurzer Stopp in Chambery. Netter Empfang an der Rezeption, etwas viel Duftstoff aus der Lüftung.... Zimmer komfortabel eingerichtet und sauber. Reichhaltiges Frühstück. Zentral gelegen direkt neben dem Bahnhof.

Posted by , from Bern on 30 May 2018

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4 out of 5
Hotel tres bien situe.Personnel tres accueillant et seviable.Chambre agreable.

Posted by on 13 Jan 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available at scheduled times) is available for a fee. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Mercure Chambery Centre. For a fee, parking is available. This 4-star Chambery hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 6 levels
  • Built in 1991
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Geneva International Airport (GVA) (88.3 km / 54.9 mi)
  • Train station: Chambéry-Challes-les-Eaux Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Chambery Centre offers 81 forms of accommodation with minibars and laptop-compatible safes. Plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Le 183 – This cocktail bar only serves light fare.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 14 per pet, per night
  • Maximum 2 per room (weight limit: 110 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.90 per person (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 11.50 (one-way), (from 4 to 12 years old)
  • Self-parking fee: EUR 14 per night
  • Pet fee: EUR 14 per pet, per night
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Chambery Centre
  • Mercure Hotel Chambery Centre
  • Mercure Chambery Centre Hotel
  • Mercure Chambery Centre Hotel
  • Mercure Chambery Centre Chambery
  • Mercure Chambery Centre Hotel Chambery

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.