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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£53* Per night/room 21 Nov - 22 Nov

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Urban Hotel get good marks from our customers. During your stay, you're just a quick walk from Congress Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1992, this 3-star hotel has 62 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, room service and premium bedding
  • Free WiFi
  • Enjoy French cuisine while dining at L Estrade
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Grand Cercle Casino and 10 minutes on foot from Thermes Chevalley
  • Cats and dogs welcome for a fee (restrictions apply)

Urban Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Urban Hotel

Couples (2)
3 out of 5
Une gêne due au bruit de travaux sur l'hôtel ce week-end !!!!! L'emplacement tout proche du plein centre-ville est super...

Posted by on 16 Feb 2020

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4 out of 5
pouvoir profiter de la piscine. ne faire payer du SPA en plus de la chambre.

Posted by on 23 Sep 2019

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Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

Urban Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square metres) and includes conference rooms. The business-friendly Urban Hotel also features multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Urban Hotel was completed in March 2019. This 3-star Aix-les-Bains hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Fridge in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Aix-les-Bains - Le Revard Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Urban Hotel offers 62 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in March 2019.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

L Estrade – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts Visa, Mastercard, American Express and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 13 for children (approximately)
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agora Aix-les-Bains
  • Hôtel Agora Aix-les-Bains
  • Urban Hôtel
  • Urban Hotel Hotel
  • Urban Hôtel (Ex Agora)
  • Urban Hotel Aix-les-Bains
  • Hôtel Agora Hyper Centre Ville
  • Urban Hôtel Hyper Centre ville
  • Urban Hotel Hotel Aix-les-Bains

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.