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Deluxe Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max
£221* Per night/room 5 Jun - 6 Jun

Mini Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Junior Suite Single

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Junior Suite Ocean View Quadruple

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Junior Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Junior Suite Quadruple

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you'll be close to Akumal Beach. You'll find features such as free self-parking, plus 3 outdoor pools and 10 restaurants. Built in 2006, this 4-star property has 946 rooms over 3 floors. Hot tubs and free stocked minibars are available in all rooms.

  • Air-conditioned accommodations with private hot tubs, free minibar items and balconies
  • Free buffet breakfast served daily
  • Free self-parking
  • For dining with ocean views, stop by Akumal and Tulum, one of the property's 10 restaurants and 11 bars/lounges
  • WiFi for a fee
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Treat yourself to Ayurvedic treatments, detox wraps or aromatherapy at Spa Grand Sirenis
  • Services include a free kids' club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 9 minutes by car from Akumal Beach and 8 minutes from Xpu-ha Beach

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Couples (1)
5 out of 5
The resort was absolutely beautiful. Everything was clean, the wild animals are super cool. The staff is so friendly and gets you everything you need. Pools are nice, beach also (a lot of seagrass which is not their fault and they are working really hard to get rid of it). The buffet got a bit boring after two weeks but there are the themed restaurants that were nice. Steakhouse was the worst of them while the japanese is just perfect. The only little thing that could be better is administration, because the couldnt find our reservation when we got there, had to double pay and then try to get the money back fir two weeks (spent many hours at the reception), but staff was wery helpful. Also the reservation system for the restaurants didn't work. But it was a perfect experience in total. And there are covid tests on site for 35 dollars.

Posted by on 31 Jul 2021

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Comment from Hotel Management

1 Aug 2021 by Grand Sirenis Response

Dear Guest, First of all, we are so grateful that you took your time to write us your opinion. For Grand Sirenis Riviera Maya Resort & Spa is very important to know that our guests leave happy at the end of their vacation. We are very thankful to you that you decided to choose our Resort. We really appreciate your feedback. All your comments have been taken in consideration by the involved managers in order to improve the service and avoid similar situations in the future. I am glad to read that in general you had a great experience with us. I hope it is not the last time we see you at the resort, and with great joy we are waiting for you very soon. Kind Regards, Monica Garcia Assistant Manager

About the Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Location Zona Costera K256, Akumal, QROO 77710

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Scuba-diving certification
  • Tennis lessons
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Premium food items
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Rowing/canoeing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Football included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • All available beverages included
  • Cycling included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Room service during certain hours
  • All non-motorised water sports included
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Snorkelling included

Property Features

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, A beach bar, and A poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a free kid's club, a children's pool and a steam room. Self parking is free. This 4-star Akumal property is smoke free.

  • 946 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 11 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Lazy river
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 946 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. This accommodation offers separate sitting areas. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers. This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private hot tub
  • Private balcony
  • Sitting area
  • Jetted bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Private outdoor space
  • Smart television
  • Cable channels
  • Coffee maker
  • Separate bath and shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Akumal and Tulum – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

Ikebana – This restaurant specialises in Japanese cuisine. Reservations are required. Open daily.

La Gira Rodizio – This restaurant specialises in Brazilian cuisine. Reservations are required. Open daily.

El Patio – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.

Siam – This restaurant specialises in Thai cuisine. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rowing or canoeing on site
  • Basketball on site

Spa Services

Spa Grand Sirenis has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 17
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Grand Sirenis Riviera Maya
  • Grand Riviera Maya Sirenis
  • Grand Sirenis All Inclusive
  • Grand Sirenis Riviera
  • Grand Sirenis Riviera Maya Resort All Inclusive Akumal
  • Grand Sirenis Riviera Maya Akumal
  • Grand Sirenis Riviera Maya Resort All Inclusive
  • Grand Sirenis Riviera Maya All Inclusive Akumal
  • Grand Sirenis Riviera Maya All Inclusive Solidaridad
  • Grand Sirenis Riviera Maya Solidaridad
  • Grand Sirenis Riviera Maya All Inclusive Kantenah
  • Sirenis Riviera Maya Inclusiv
  • Grand Sirenis Riviera Maya Resort Spa All Inclusive
  • Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.