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Deluxe Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Mini Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Junior Suite Single

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Junior Suite Ocean View Quadruple

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Junior Suite Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Junior Suite Quadruple

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you'll be close to Akumal Beach. You'll find features such as free self-parking, plus 3 outdoor pools and 10 restaurants.

  • Free buffet breakfast served daily
  • Free self-parking
  • For dining with ocean views, stop by Akumal and Tulum, one of the property's 10 restaurants and 11 bars/lounges
  • WiFi for a fee
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with body scrubs, body wraps or reflexology at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 9 minutes by car from Akumal Beach and 14 minutes from Xel-Há Park

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Couples (1) Family (1)
5 out of 5
Hôtel propre La nourriture est bonne et variée Pleins d activités pour les enfants

Posted by on 16 Aug 2023

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Comment from Hotel Management

16 Aug 2023 by Assistant Manager

Dear DamienFirst of all, we are so grateful that you took your time to give us a positive score. We are very thankful to you that you decided to choose our Resort.For us, our principal mission is that all our guests have the most amazing experience.We really hope to see you again here with us to have another amazing vacation.Kind regards, Monica GarciaAssistant Manager

5 out of 5
The resort was absolutely beautiful. Everything was clean, the wild animals are super cool. The staff is so friendly and gets you everything you need. Pools are nice, beach also (a lot of seagrass which is not their fault and they are working really hard to get rid of it). The buffet got a bit boring after two weeks but there are the themed restaurants that were nice. Steakhouse was the worst of them while the japanese is just perfect. The only little thing that could be better is administration, because the couldnt find our reservation when we got there, had to double pay and then try to get the money back fir two weeks (spent many hours at the reception), but staff was wery helpful. Also the reservation system for the restaurants didn't work. But it was a perfect experience in total. And there are covid tests on site for 35 dollars.

Posted by on 31 Jul 2021

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Comment from Hotel Management

1 Aug 2021 by Grand Sirenis Response

Dear Guest, First of all, we are so grateful that you took your time to write us your opinion. For Grand Sirenis Riviera Maya Resort & Spa is very important to know that our guests leave happy at the end of their vacation. We are very thankful to you that you decided to choose our Resort. We really appreciate your feedback. All your comments have been taken in consideration by the involved managers in order to improve the service and avoid similar situations in the future. I am glad to read that in general you had a great experience with us. I hope it is not the last time we see you at the resort, and with great joy we are waiting for you very soon. Kind Regards, Monica Garcia Assistant Manager

About the Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Location Zona Costera K256, Akumal, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Scuba-diving certification
  • Tennis lessons
  • Surcharge for premium food items
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site nightclubs included
  • Rowing/canoeing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football (football) included
  • Scuba diving certification not included
  • Limited meals offered through room service
  • All available drinks included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transport to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Service charge included
  • Cooking classes/lessons included
  • Additional service charge accepted
  • One or more venues limit dining availability
  • One or more venues limit drinks
  • Surcharge for premium food items
  • Surcharge for bottled liquor
  • Minibar (all drinks included)
  • Room service during certain hours
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Snorkelling included

Property Features

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Self parking is free. This 4-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 11 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Lazy river
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers. This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private hot tub
  • Clothes dryer
  • Private balcony
  • Sitting area
  • Jetted
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Private outdoor space
  • Smart television
  • Cable channels
  • Coffee maker
  • Separate bath and shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Akumal and Tulum – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

Ikebana – This restaurant specialises in Japanese cuisine. Reservations are required. Open daily.

Relais Gourmand – This restaurant specialises in French cuisine. Reservations are required. Open daily.

El Patio – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.

Siam – This restaurant specialises in Thai cuisine. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Ecotours on site
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Motor boating on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rowing or canoeing on site
  • Basketball on site
  • Hiking/biking trails nearby

Spa Services

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 17
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Grand Sirenis Riviera Maya
  • Grand Riviera Maya Sirenis
  • Grand Sirenis All Inclusive
  • Grand Sirenis Riviera
  • Grand Sirenis Riviera Maya Resort All Inclusive Akumal
  • Grand Sirenis Riviera Maya Akumal
  • Grand Sirenis Riviera Maya Resort All Inclusive
  • Grand Sirenis Riviera Maya All Inclusive Akumal
  • Grand Sirenis Riviera Maya All Inclusive Solidaridad
  • Grand Sirenis Riviera Maya Solidaridad
  • Grand Sirenis Riviera Maya All Inclusive Kantenah
  • Sirenis Riviera Maya Inclusiv
  • Grand Sirenis Riviera Maya Resort Spa All Inclusive
  • Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.