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Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£59* Per night/room 1 Sep - 2 Sep

Superior Double Room, 1 Double Bed, Poolside

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Poolside

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 9 Max

Hotel Description

The clean rooms at Mercure Grand Jebel Hafeet Al Ain Hotel get good marks from our customers. During your stay, you're just a quick walk from Al Ain. Features include free WiFi in public areas and free valet parking, plus 2 restaurants. This 4-star hotel has 124 rooms over 4 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at LE BELVEDERE, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 8 minutes by car from Wadi Adventure and 15 minutes from Al Ain Zoo

Mercure Grand Jebel Hafeet Al Ain Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Grand Jebel Hafeet Al Ain Hotel

Couples (1)
4 out of 5
Großzügiges Zimmer, sehr freundliches Personal, kleiner Supermarkt im gleichen Gebäude, toller Blick auf Al Ain von der Dachterrasse der Bar.

Posted by on 13 Mar 2020

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About the Mercure Grand Jebel Hafeet Al Ain Hotel

Location Jebel Hafeet, Al Ain, Abu Dhabi

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Grand Jebel Hafeet Al Ain Hotel offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A kids' pool, a health club, and a hot tub are also featured at the family-friendly Mercure Grand Jebel Hafeet Al Ain Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Al Ain hotel.

  • 124 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Al Ain (AAN) (29.3 km / 18.2 mi)
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

Mercure Grand Jebel Hafeet Al Ain Hotel offers 124 forms of accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Al Ain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

LE BELVEDERE – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

EDEN ROCK – This poolside restaurant specialises in Italian cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Al Khyama – Overlooking the garden, this café only serves light fare. Reservations are required. Open daily.

Orient Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Lawrence Bar – This bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a complimentary water park, a health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Playground on site
  • Racquetball/squash on site
  • Miniature golf on site
  • Golfing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Grand Jebel Hafeet Al Ain Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 65 for adults and AED 35 for children (approximately)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hafeet
  • Hafeet Hotel
  • Hotel Mercure Jebel Hafeet
  • Jebel Hafeet Hotel
  • Jebel Hafeet Hotel Mercure
  • Jebel Hafeet Mercure Hotel
  • Mercure Grand Jebel Hafeet Al Ain
  • Mercure Grand Jebel Hafeet Al Ain Hotel
  • Mercure Jebel Hafeet
  • Mercure Jebel Hafeet Hotel
  • Mercure Grand Jebel Hafeet Hotel
  • Mercure Grand Jebel Hafeet
  • Mercure Jebel Hafeet Al Ain
  • Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
  • Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
  • Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.