Sterling Lake Palace Alleppey offers its guests a kids' pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Sterling Lake Palace Alleppey. You'll have access to the outdoor pool and health club at a partner property. Free self parking and valet parking are available. This 5-star Ambalapuzha hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking , Free valet parking
Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is provided on a daily basis.
SEA FOOD RESTAURANT – On-site seafood restaurant.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
