Customer service was horrible. No one is ever at the front desk and when they do come to the desk they will eat in your face. I reserved 2 queen beds for my family. Got there and checked in and it was a 1 bed king. I let front desk know and they tried to encourage my family and I to stay in the 1 bed!!!! I told them they had to be crazy!!! She then said let her see if she can do anything. After, about 20 mins of waiting she says "oh i found one" gave me the card with the room number and walked off! The room was very dated, nasty, the towels were dirty, the heat went out and they told me that they apologize! When i checked out the front desk clerk was eating breakfast with her hands AT THE FRONT DESK! She only said are you checking out? Ok... See you later! As i loaded my truck she came outside and sat down and started smoking. Never again will i ever stay at this OVERPRICED GHETTO PLACE!