"The rooms were not protected from outside noise and left it quite exposed in the morning, especially on the first floor. " More
2 Mar 2020 by FF
Dear Guest Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company soon at a PortoBay hotel. Best regards, Fernando Reis Filipe GM
6 Nov 2019 by FF
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Fernando Reis Filipe GM
20 May 2019 by FF
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We hope to see you again soon. Best regards, Fernando Reis Filipe GM
2 Apr 2019 by FF
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Fernando Reis Filipe GM
2 Apr 2019 by FF
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Fernando Reis Filipe GM
24 Apr 2018 by FRF
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Fernando Reis Filipe GM
13 Jun 2023 by ff
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. It is with great satisfaction that we learn that you had a pleasant stay in our company. We hope to see you again soon. Best regards,Fernando Reis FilipeGM
19 May 2023 by FF
Dear GuestThank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Best regards,Fernando Reis FilipeGM
25 Oct 2021 by FF
Sehr geehrter Gast, Wir möchten uns für die Zeit bedanken, die Sie aufgebracht haben, um uns Ihre Meinung über Ihren Aufenthalt in unserem Hotel mitzuteilen. Es bereitet uns große Freude, feststellen zu können, dass Sie sich in unserer Gesellschaft wohl gefühlt haben. Wir hoffen, Sie schon bald wieder willkommen heißen zu können. Mit freundlichen Grüßen Fernando Reis Filipe Direktor
The property is closed between 7 January and 10 February.
PortoBay Falésia offers its guests a kids' pool, an indoor pool, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a sauna, and spa services are also featured at the family-friendly PortoBay Falésia. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Albufeira hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
PortoBay Falésia offers 310 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Albufeira hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Madeira Restaurant – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include body treatments.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Half Board rate plans do not include drinks.
PortoBay Falésia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.