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3.8 out of 5

"Staff were friendly and helpful. Breakfast was good but evening meal was excellent " More

By a verified traveller on Tue 17 Dec 2019

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Hotel Description

Our customers tell us that they enjoy the helpful staff at The Billesley Manor Hotel. During your stay, you'll be close to Royal Shakespeare Theatre. Features include free WiFi in public areas and free valet parking, plus a full-service spa. This 4-star hotel has 72 rooms over 2 floors. Each room includes amenities such as free WiFi and a TV.

  • All rooms offer 24-hour room service, TVs and coffee/tea makers
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts, a fitness centre and a steam room
  • Guests speak favourably about the restaurant and the helpful staff
  • 5 minutes by car from Mary Arden's House and 7 minutes from Anne Hathaway's Cottage

Classic Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£57* Per night/room 9 Aug - 10 Aug

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Manor House Deluxe Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Manor House 4 Poster

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Cosy Double

Bed Count 1 Double Bed Maximum Occupancy 1 Max

The Billesley Manor Hotel ratings based on 6 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Billesley Manor Hotel

Everyone (4) Couples (2)
4 out of 5
Staff were friendly and helpful. Breakfast was good but evening meal was excellent

Posted by on 17 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by stephen

Thank you

5 out of 5
Our recent stay at Billesley Manor Hotel was delightful, and the following in particular made it so: - Tamzin receptionist was professional, kind and helpful, and was willing to go that extra mile, to ensure we had a lovely stay. She is a credit to the hotel - All staff were very helpful - The standard of the rooms was very good, and set in a quite fabulous home and surrounding land, and you couldn't help but feel refreshed/ revitalised after staying in this scenic country setting - The spa, pool and gym were all of great quality too, where we, again, found helpful and friendly staff - The breakfast was good, though tended to finish earlier than advertised and simple things like croissants ran out around 40 mins before the end of breakfast, but this didn't detract from our enjoyment, but its worth mentioning by way of constructive criticism, so they can fine tune the only slight/ small drawback that we found, so as to rise our next stay from 'great' to fantastical

Posted by on 7 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by stephen

Thank you

2 out of 5
Grounds lovely. Food good. Hotel is being redecorated and we had to pass through the ongoing work to access our bedroom. Wallpaper stripped and no carpet in the corridor outside our room. I would have thought that we should have been notified of this before our arrival. At check out I was charged for the room and breakfast. After checking I found that it had been prepaid to ebookers. I told reception staff and they promised a refund and confirmation email would sent the following day. Four days later I still await the refund.

Posted by on 2 Aug 2019

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Comment from Hotel Management

3 Aug 2019 by S

Thanks

4 out of 5
Hotel very tired looking in certain areas. Breakfast just mass produced and quite disappointing.

Posted by on 3 Feb 2019

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Comment from Hotel Management

5 Feb 2019 by stephen

Thank you for this feedback, we are sorry you found this so, Stephen

5 out of 5

Nice Hotel not far from Stratford

Location: Only 10 minutes drive from Stratford
Just needed a bed for the night. Check-in friendly and speedy. Barman efficient. Check-out great.

Posted by , from Welwyn on 25 Nov 2017

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Comment from Hotel Management

10 Jan 2018 by AshleyReceptionManager

Dear Roger, Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay with us and we very much look forward to welcoming you back in the future. Kind regards

3 out of 5

Expected a 5* experience but alas...

Looking forward so much but felt very deflated. Asked for replacement bulb - never appeared. Had to ask for coffee with our first breakfast although plenty of staff about. Shower holder not rigid so had to stoop for a shower. Second morning breakfast strangely not in usual room so food had been sitting for 45 mins as we were the first down and was not hot. Bar area very dark and uncomfortable seating. No one to be found on reception on leaving. Little things I know but the difference between being average and special which is what we were looking for.

Posted by , from Glan Conwy on 12 Sep 2017

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Renovations + Closures

This property is closed from 23 March 2020 to 5 August 2020 (dates subject to change).

Property Features

The Billesley Manor Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly The Billesley Manor Hotel. Self parking and valet parking are free. This 4-star Alcester hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Birmingham (BHX) (34.3 km / 21.3 mi)
  • Train station: Wilmcote Station (3.4 km / 2.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Billesley Manor Hotel offers 72 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Stuart Restaurant – On-site restaurant. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Billesley
  • Billesley Manor Alcester
  • Billesley Manor Hotel Alcester
  • Billesley Manor Hotel Stratford-Upon-Avon, England
  • Billesley Manor Hotel
  • Billesley Manor
  • Barcelo Stratford Upon Avon
  • Stratford Upon Avon Barcelo
  • The Billesley Manor
  • The Billesley Manor Hotel Hotel
  • The Billesley Manor Hotel Alcester
  • The Billesley Manor Hotel Hotel Alcester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.