22 Oct 2019 by Alua Hotels & Resorts
Dear Anonymous. Thank you very much for the positive feedback and for your trust. We are sorry if there is only an outside area for entertainment and that the pool is not heated. For most of the year this works well as the sun is shining and temperatures hot. We sincerely hope the still warm sea could make up for the inconvenience. Best regards, Alua Hotels & Resorts
17 Oct 2019 by Allua Hotels & Resorts
Dear Anonymous. We are very sorry if your experience in our hotel has not been as expected or desired and regret that you have experienced some of our staff as unaccommodating, even though we consider it our job to make every guest feel comfortable. We take into account your opinion in order to continue improving, solving problems and offering a good quality service. Best regards, Alua Hotels & Resort
7 Sep 2019 by Alua Hotels & Resorts
Liebe/r Anonymous. Wir bedauern sehr, dass wir nicht all Ihre Erwartungen erfüllen konnten, hoffen aber, dass Sie trotzdem einen schönen Urlaub mit uns hatten. Schade, dass Sie mit dem Essen nicht zufrieden waren, obwohl wir versuchen in Qualität und Auswahl etwas für jeden Geschmack zu bieten. Wir hoffen, dass wir beim nächsten Mal besser ankommen in unserem Bemühen, Ihnen einen bestmöglichen Service zu bieten. Mit freundlichen Grüßen, Alua Hotels & Resorts
19 Jul 2019 by Alua Hotels & Resorts
Hallo, Vielen Dank für Ihre Besuch un auch für Ihre Zeit, um Ihre Meinung zu teilen. Wir freuen uns, dass Sie die Erfahrung in Alua Hotels genossen hat. Würden Sie wieder kommen? Aufmerksam, Alua Hotels & Resorts
The property is closed in January.
All-inclusive room rates at AluaSoul Alcudia Bay Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at AluaSoul Alcudia Bay Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of AluaSoul Alcudia Bay Adults Only, you'll find a seasonal outdoor pool, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly AluaSoul Alcudia Bay Adults Only. A complete renovation of AluaSoul Alcudia Bay Adults Only was completed in April 2017. Smoking is allowed in designated areas at this 4-star Alcudia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
AluaSoul Alcudia Bay Adults Only offers 171 forms of accommodation with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
AluaSoul Alcudia Bay Adults Only has 2 restaurants on site.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.