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4.0 out of 5

"Nice place - if you want to make silent Holidays - it's not the right place. after 8 it childern disco and afterwards animation until 22:30 " More

By a verified traveller on Wed 26 Jun 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Condesa - All Inclusive. During your stay, you're just a quick walk from Playa de Muro. Features include free breakfast and free WiFi in public areas, plus 2 restaurants. Built in 1974, this 4-star hotel has 475 rooms over 6 floors. Each room includes amenities such as free WiFi and a furnished balcony.

  • Air-conditioned rooms with furnished balconies, satellite TV and phones
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine at Restaurante El Amarre, one of the property's 2 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, bicycles to rent and archery
  • Guests speak favourably about the beach and the clean guestrooms
  • Steps from Playa de Muro and a 2-minute drive from Alcudia Beach
  • Airport drop-off shuttle service available for a fee

Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room (Frontal View)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room, Partial Sea View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Condesa - All Inclusive ratings based on 24 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Condesa - All Inclusive

Everyone (14) Couples (6) Family (2)
4 out of 5
Nice place - if you want to make silent Holidays - it's not the right place. after 8 it childern disco and afterwards animation until 22:30

Posted by on 26 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Hotel Condesa

Dear guest, Thank you for taking the time to share the details of your recent stay, as we appreciate knowing the areas of opportunity we can work on to make our guest´s stay, a truly memorable one. We are pleased to learn you enjoyed most of our hotel services and facilities. Once again, we thank you for dedicating a few minutes to bringing your comments to our attention, Kindest regards Noemí B. Hotel Condesa

3 out of 5

Posted by on 20 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by Hotel Condesa

Dear guest, We are really pleased to read your comments and many thanks for taking the time to post these on Expedia. We very much hope to welcome you back to us in the near future. Kind regards. Hotel Condesa

5 out of 5
This was our third stay here and was every bit as good as the previous two. Excellent choice of quality food, drink and 1st class service. Will definitely return.

Posted by on 24 May 2019

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Comment from Hotel Management

24 May 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Condesa

Dear Sir / Madam We really appreciate your comments. Please remember that you will always be welcome in your second home, the Hotel Condesa. We hope to see you again in the near future and we wish you all the best until then. Hugo Vicente Guest Service Hotel Condesa

1 out of 5

Posted by on 13 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

5 out of 5
Schöne Räume, saubere Räume. Freundliche Bedienung, sehr gutes Essen.

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5
Sehr schöne Anlage direkt am Meer,Strand ist wirklich top,Personal ist freundlich,das Essen war nicht schlecht für uns hat es gereicht,was uns nicht so gepasst hat war das Zimmer ziemlich klein und das Bett viel zu klein für zwei Personen,finde ich schade,weil sonst ist Hotel ganz schön

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4 out of 5
Badezimmer müssten komplett entkalkt werden Super für kinder

Posted by on 16 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Hotel Condesa

Sehr geehrte Damen und Herren, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie uns Ihre Meinung zu Ihrem letzten Urlaub mitgeteilt haben. Es tut uns jedoch sehr leid, dass Sie die Einrichtungen nicht zu Ihrer vollsten Zufriedenheit gefunden haben. Wir entschuldigen uns für etwaige Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sind. Wir hoffen, dass Sie uns erneut die Gelegenheit geben, alles in unserer Macht Stehende zu tun, um es bei Ihrem nächsten Besuch wieder gut zu machen. Wir bedauern sehr, dass wir die Erwartungen unserer Gäste nicht erfüllen konnten. Wir möchten jedoch klarstellen, dass wir 11 Zimmertypen mit unterschiedlichen Ansichten und Größen haben, wobei jedes Zimmer so gestaltet ist, dass es alle Arten von Meinungen und Bedürfnissen erfüllt. In diesem Fall haben wir eine Reservierung für ein Standard-Doppelzimmer erhalten, das dem zugewiesenen Zimmertyp entspricht. Hugo Vicente Gäste-Service Hotel Condesa

4 out of 5
Super Lage direkt am Strand. Riesen Buffet am Morgen, Mittags & Abend was OK war. Jeden Abend ein attraktives Unterhaltungsprogramm für jung und alt. Die Mitarbeiter sind sehr freundlich und können alle gut Deutsch.

Posted by , from Einsiedeln on 24 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Condesa

Sehr geehrter Herr Marc, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke Ihres Aufenthalts in unserem Hotel mitzuteilen. Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt und darüber berichtet haben. Es wäre schön, Sie wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen bis dahin alles Gute. Mit freundlichen Grüßen, Hugo Vicente Gäste-Service Hotel Condesa

3 out of 5
Die Hotelanlage ist toll konzipiert! Auf dem Weg zum Strand kommt man bei den Bars vorbei und am Pool. Für das es ein so grosses Hotel ist, ist alles sehr nahe. Der Strand ist sehr sauber, angenehmer Sandstrand. Es stehen Sonnenliegen zur Verfügung, welche gegen ein Entgelt täglich gemietet werden können. Wir waren im Juni da und es hätte jeden Tag freie Liegen gehabt, bei Bedarf. Hotelzimmer war in Ordnung. Die meisten Zimmer geben auf den Pool und auf die Bühne hin, wo abends bis 23 Uhr Animtaion und Shows stattfinden. In der Dusche hat unsere Duschstange nicht gehalten, hat ausgesehen wie schon mehrfach repariert aber hat leider doch nicht gehalten... einwenig handwerkliche Arbeit / Revision wäre da nötig. Zimmerservice täglich super, Sauberkeit war top. Die Restaurants und das Essen war gut. Als Vegetarierin hatte es mir zu viel Fleisch bei diesem grossen Buffet. Es hatte einmal innert 10 Tagen Avocado am Buffet und diese war dann leider noch mit rohem Lachs belegt. Vegetarisches Essen ist nicht mehr ausserirdisch, ich hätte mir mehr "hochwertige", vegetarische Kost gewünscht. Es gab nebst dem grossen Restaurant auch ein kleines, à la carte Restaurant. Da durfte man einmal in der Woche einen Tisch reservieren um dort zu speisen. Leider wurde nicht kommuniziert, dass es an verschiedenen Tagen verschiedene Themen gab; asiatisch, Grill und noch etwas. So habe ich den Grill-Abend erwischt und leider war da kein vegetarisches Menü vorhanden...

Posted by on 25 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Hotel Condesa

Dear guest, Thank you ever so much for staying with us at Condesa. We are so pleased to hear that you enjoyed your stay with us. It is particularly warming to receive a positive valuation of the staff services. The team will be definitely encouraged by your positive comments. So, on behalf of the whole team, I wish to thank you for recognizing and commending the excellent work of all the team! We are delighted that we could help make your stay a comfortable and enjoyable one. In addition, we really appreciate the time you have taken to express your disappointment concerning some issues during your holidays. We are sorry to read that your recent stay with us was not completly convenient and kindly ask you to accept our sincere apologies for the inconveniences you may have experienced due to vegetarian food. In general, we would like to clarify that our Guests have every day and in every meal different options to chose from: soups, composed salads, salads to prepare on their own, big variety of breads, show cooking with fish and meat, pasta section, paellas and three or four prepared warm meals ( meat and fish), fruit section, cut fruit section and a vegetarian corner. We regret to hear that she is not happy with us. We took a note regarding your quality vegetarian feedback, and will discuss this with our team. Once again, we thank you for dedicating a few minutes to bringing your comments to our attention, Warmest regard. Noemí B. Hotel Condesa

About the Hotel Condesa - All Inclusive

Location C/ Roselles, 4, Alcudia, Mallorca 07410

Renovations + Closures

This property is closed from 27 March 2020 to 18 March 2021 (dates subject to change).

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

  • Aerobics
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Premium and/or non-domestic beverages
  • Minibar
  • Airport transfers
  • Spa/beauty facilities and services
  • Gratuities
  • Taxes

  • Aerobics classes/lessons included
  • Taxes not included
  • On-site entertainment and activities included
  • All meals served buffet style
  • Local beverages and soft drinks only
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Gratuities not included
  • Water fitness classes/lessons included
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services not included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Minibar not included

Property Features

Hotel Condesa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Condesa - All Inclusive offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A library, a terrace, and a free kid's club are also featured at the family-friendly Hotel Condesa - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A complete renovation of Hotel Condesa - All Inclusive was completed in March 2015. Smoking is allowed in designated areas at this 4-star Alcudia hotel.

  • 1 building
  • 475 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 1974
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Palma de Mallorca (PMI) (63.3 km / 39.3 mi)
  • Property shuttles: Airport drop-off

Room Amenities

Hotel Condesa - All Inclusive offers 475 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurante El Amarre – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Restaurante Don Jaime – This beachfront buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Happy burguer - Snack Bar – This poolside rooftop bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Bar Alcanada – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Bar Bonaire – This rooftop bar is located by the pool. Open daily.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Archery on site
  • Fishing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Jet skiing nearby
  • Ecotours nearby
  • Marina nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person
  • Airport shuttle fee per child: EUR 15 (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Condesa Bahía Alcudia
  • Condesa De La Bahia
  • Condesa De La Bahia Alcudia
  • Hotel Condesa Bahía All Inclusive Alcudia
  • Hotel Condesa De La Bahia Alcudia
  • Condesa De La Bahia Hotel Port d`Alcudia
  • Condesa De La Bahia Majorca, Spain
  • Hotel Condesa Bahía All Inclusive
  • Condesa Bahía All Inclusive
  • Hotel Condesa de la Bahía
  • Hotel Condesa Bahía
  • Condesa Bahía Alcudia
  • Condesa Bahía
  • Hotel Condesa De La Bahia Majorca Spain
  • Mar Hotels Condesa de la Bahía All Inclusive
  • Hotel Condesa de la Bahía All Inclusive
  • Hotel Condesa De La Bahia
  • Hotel Condesa All Inclusive Alcudia
  • Hotel Condesa All Inclusive
  • Condesa All Inclusive Alcudia
  • Condesa All Inclusive
  • Hotel Hotel Condesa - All Inclusive Alcudia
  • Alcudia Hotel Condesa - All Inclusive Hotel
  • Hotel Hotel Condesa - All Inclusive
  • Hotel Condesa - All Inclusive Alcudia
  • Hotel Condesa de la Bahía
  • Mar Hotels Condesa de la Bahía All Inclusive
  • Hotel Condesa de la Bahía All Inclusive
  • Hotel Condesa De La Bahia
  • Condesa All Inclusive Alcudia
  • Condesa All Inclusive Alcudia
  • Hotel Condesa - All Inclusive Hotel
  • Hotel Condesa - All Inclusive Alcudia
  • Hotel Condesa - All Inclusive Hotel Alcudia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Condesa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in March and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.