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4.4 out of 5

"The hotel location is superb close to the beach, all amenities meet our expectations. The only issue we had with people smoking in the open areas for ... " More

By a verified traveller on Mon 23 Oct 2017

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Studio, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£125* Per night/room 29 May - 30 May

Standard Apartment, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Basic Apartment (XL)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Studio, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, Balcony

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Standard Apartment, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Iberostar Ciudad Blanca's great beach location. During your stay, you're just a quick walk from Alcúdia Beach. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • For dining with a poolside location, stop by Bellviure, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the beach and the beds
  • Just a 4-minute walk from Alcúdia Beach and 14 minutes on foot from Hidropark
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Iberostar Ciudad Blanca ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Ciudad Blanca

Everyone (3) Couples (2) Family (4)
5 out of 5

Nice place to stay for your holidays.

Pros: Room standard, cleanliness
Cons: Smoking in designated areas.
The hotel location is superb close to the beach, all amenities meet our expectations. The only issue we had with people smoking in the open areas for example close to "stage", while they were children around.

Posted by , from Dublin on 23 Oct 2017

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5 out of 5

A Geat Hotel

My wife, son and myself have just returned from the Ciudad Blanca Hotel. Regardless of what you think, I have never written a review however I was compelled to do so on this occasion.The food, accommodation, location in relation to the beach as well as the hotel amenities are out of this world...............it is a fantastic hotel for taking your family to. What also struck us was the how hard working all the staff were. The hotel was spotless and the extra little touches such as making the 'swans' and 'boats' etc from the towels and leaving them in your room was a nice little touch.

Posted by on 27 Jul 2013

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4 out of 5

Posted by on 4 Oct 2019

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5 out of 5
Nice staff, good food, free wine in all inclusive was bad. Rooms could be renovated, they seem to be a bit old. All is clean and nice thou.

Posted by on 2 Sep 2019

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4 out of 5
Das Hotel ist super gelegen, der Strand ist perfekt und sauber

Posted by on 19 Jul 2019

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5 out of 5

Würde auf jedenfall wieder kommen!!

Top strand, super essen und leckere drinks! Tolles familienhotel mit div pools auch für kids tauglich! Meer war sehr sauber und das personal sehr zuvoekommend. Zimmer dürfte ein bisschen rennoviert werden da.zb. eine fliesenplatte lose war. Sonst sauber

Posted by , from schweiz on 7 Aug 2018

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3 out of 5

Gutes Familien Hotel

Pros: -sehr gute Lage -gutes und vielfältiges Angebot -sauber -nettes Personal
Cons: -generell hat es ziemliche Gebrauchs spuren. -Renovationen an diversen Orten nötig
Location: Einkaufsmöglichkeiten und Strand unmittelbarer nähe.
Da Hotel haben wir gut gefunden (hatten einen Mietwagen von Palma aus). Parkplätze waren nie ein Problem haben immer in nächster nähe einen gefunden. Beim Einchecken fing es jedoch an, dass unser Zimmer angeblich nicht bereit sei. Waren genau um 14.00 Uhr. da wurden mit einem Essens Gutschein auf 16.00 Uhr vertröstet. Bis wir jedoch am Buffet waren war bereits 14.45 Uhr. Dies gefiel einem Kellner nicht weil das Buffet nur bis 15.00 Uhr. Offen hatte. War uns ziemlich egal und wir bedienten uns wie wir wollten. In unserem Apartment wollten wir zu Abend Spaghetti kochen, ja mit nur einem einzigen kleinen Topf bisschen schwierig. Haben die Rezeption um einen zweiten gebeten dieser ist gekommen, als wir mit essen fertig waren. Wir haben das Zimmer mehrheitlich zum Schlafen gebraucht und haben den Hotelservice nicht wirklich in Anspruch genommen.

Posted by on 23 Oct 2017

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5 out of 5

Hotel super pour les familles

Pros: les horaires flexibles, la nourriture, les disponibilité des transats et places au resto. jamais d'attente meme en période de pointe. l'endroit top!
Cons: le bruit!!! chambres et couloirs bruyants
Location: plage, port, ballade au bord de mer
Restauration: diversifié, très bon, toujours de la place au restaurant, des attentions pour les enfants, des horaires sympa pour les familles (7:30 petit dej, 12:30 déjeuner, sandwiches et gateaux accessibles hors horaires resto, 18:30 diner) Chambre Bâtiment 2, 6 eme etage (vue mer, rénovée): grande, confortable, literie super confortable, propre, frigo et micro ondes. --> Seul désagrément majeur: les couloirs sont en carrelage, les valises ou chariots qui passent font un bruit de locomotive! Les autres vacanciers sont aussi bruyants quand ils rentrent le soir, le couloir résonne. Nous étions en face de l'ascenseur et c'était assez bruyant. Lieu: parfait! super plage pour les enfants, activités, commerces et restaurants dans la rue de l'hotel, bref parfait!

Posted by , from Geneve on 15 Aug 2016

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4 out of 5

Gute Lage, schöner Strand, Familienhotel

Die Lage des Hotels ist super, direkt am Strand. Der Strand und das Meer sind sauber und bieten viele Abwechslungsmöglichkeiten. Das Buffet am Morgen und Abend ist jeweils sehr ausgewogen, allerdings wird es durch die vielen Leute schnell unappetitlich. Dieses Hotel ist gut geeignet für Urlaub mit kleinen Kindern.

Posted by on 7 Sep 2015

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4 out of 5

Hieno sijainti

Hyvän palvelun hotelli ja mahtava sijainti. All inclusive rahalle hyvä vastine.

Posted by on 19 May 2015

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All-inclusive Details

All-inclusive room rates at Iberostar Ciudad Blanca are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

  • Buffet-style meals included
  • Local non-alcoholic drinks and soft drinks included
  • All meals included

Property Features

Some rates at Iberostar Ciudad Blanca are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Iberostar Ciudad Blanca, you'll find 3 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Iberostar Ciudad Blanca. Free self parking is available. This 4-star Alcúdia hotel is smoke free.

  • 303 guestrooms or units
  • 8 levels
  • 6 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1982
  • Manager's reception (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Iberostar Ciudad Blanca offers 303 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite televisions are provided. Accommodation at this 4-star hotel has kitchenettes with stovetops and kitchenware and utensils. Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Stovetop
  • Kitchenware
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The hotel hosts a free manager's reception daily.

Bellviure – This poolside buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Sea Soul Beach Club – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

  • Body treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ciudad Blanca Iberostar
  • Iberostar Blanca Ciudad
  • Iberostar Ciudad
  • Iberostar Ciudad Blanca
  • Iberostar Ciudad Blanca Alcudia
  • Iberostar Ciudad Blanca Aparthotel
  • Iberostar Ciudad Blanca Aparthotel Alcudia
  • Iberostar Ciudad Blanca Hotel Port d`Alcudia
  • Iberostar Ciudad Blanca Majorca, Spain
  • Iberostar Hotel Ciudad Blanca
  • Iberostar Puerto Alcudia
  • Iberostar Ciudad Blanca Alcua

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.